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Courtyard Lufkin

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Courtyard Lufkin
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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
1 review
5 of 5 stars Reviewed August 16, 2016 via mobile

Very clean friendly staff. Good value. Rooms are very clean. The hotel is conveniently located there is a Starbucks and outback near by. The hotel gym has a basic courtyard gym. There is a little bistro where you can get quick snack, or breakfast.

Helpful?
Thank Paul K
1 review
5 of 5 stars Reviewed August 13, 2016 via mobile

The room was spacious, and comfortable. The complimentary Internet access helped tie up lose ends with the school before graduation. Snacks were conveniently located down stairs. Slept well and comfortably. Overall a very comfortable stay.

Helpful?
Thank Nathaniel S
2 reviews
4 of 5 stars Reviewed August 7, 2016 via mobile

Comfortable room clean. Parking can be difficult when they are very busy.The breakfast is pretty good. Check-in was simple and easy The staff was very courteous.. Good for business people. I will stay here again. I did not use their meeting rooms so I can't talk about them

Helpful?
Thank Roger G
Lake Charles, Louisiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2016

Hotel is nice and clean, right next to restaurants and Walmart. Staff was very friendly and helpful even though we only stayed one night. It does not have a free breakfast but has a bistro you can eat breakfast in. It was a good stay

Helpful?
Thank 11ashleya2016
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Dear 11ashleya2016, Thank you for your review! I am delighted to read that you enjoyed your stay with us. Should your travels bring you back to Lufkin, we hope to see you again. Best, Nick Heyward General Manager More 

Houston, Texas
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

Hotel staff was very nice and helpful. Hotel was clean and with an attractive warm ambiance. Room was very nice, but a little warn. Need a few minor touch ups like gum on the carpet, holes in the blackout curtain, drain in the bath tub needs replacing. Manager should walk thur all the rooms to find little issues and address... More 

Helpful?
1 Thank RE G
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

RE G, Thank you for your review, and your recent stay with us. I appreciate your feedback because it gives us the opportunity to improve the hotel for future guest stays. If you would like to share any further feedback, please feel free to reach out to me at the property. Best, Nick Heyward General Manager More 

1 review
4 of 5 stars Reviewed July 22, 2016

Quintessa Robinson went over and above to make our stay great.The hotel had a unruly family staying( kids running all around, women making a gigantic mess with many demands) her staff remained very professional and extremely apologetic with regards to the large obnoxious group. The whole staff was great

Helpful?
Thank Bambi B
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Bambi B, Thank you for your stay. Quintessa is surely an asset to our team, and the Bistro staff follows her example. I will be sure to share your comments with her and the team! If you are ever back in Lufkin, I hope Courtyard Lufkin will be your home away from home. Best, Nick Heyward General Manager More 

1 review
5 of 5 stars Reviewed July 18, 2016 via mobile

My family & I stayed this past weekend, the front dest staff was very unfriendly & snobby. I stood at the desk for 7 minutes before anyone greeted me. The young girl in the Bistro, I believe her name was Kelly, was very helpful. She suggested items to us & seemed like she genuinely cared about our stay. If there... More 

Helpful?
Thank jp6655
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Jp6655, Thank you for your review. I apologize that you found the front desk staff to be less than friendly. I will be sharing this survey with the team to ensure the perception of the team is positive moving forward. Should your travels bring you back to Lufkin, I would love for you to give us another opportunity to provide... More 

Austin, Texas, United States
1 review
5 of 5 stars Reviewed July 15, 2016

The service here was outstanding! Quintessa, jasmine, and Laquita were amazing when taking care of us for the food and beverage. The front desk staff were so accommodating with finding us rooms at the last minute! Thank you so much for all your help!

Helpful?
Thank Bethany C
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Bethany C, Thank you for your stay! it was a pleasure hosting your family for your event. I will share your kind words with our, and please come see us again. Best, Nick Heyward General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2016 via mobile

Check in started off wrong. We were still very upset about our loss and worn out from long trip. The poor young girl at the front desk wasn't friendly and didn't seem to know what she was doing either that or she just didn't care. As I was about to walk out another employee named Amber came up and heard... More 

Helpful?
1 Thank brebre6106
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Brebre6106, Thank you for choosing Courtyard Lufkin, and for sharing your feedback via Tripadvisor. Please accept my condolences for your loss. I apologize that your trip started out less than desirable, but I am glad we were able to turn that around. Amber loves taking care of our guests, so I will be sure to share your comments with her.... More 

Fort Worth, Texas
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed July 6, 2016

We traveled from Dallas to attend a wedding in Lufkin. We were pleasantly surprised at the quality of this hotel. The room had everything we needed, very clean, check-in was quick, price was fair. I would recommend this hotel when staying in the Lufkin area. No complaints.

Helpful?
Thank 214traveler817
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

214Traveler817, Thank you for your review. I was delighted to read how impressed you were with our hotel! I will be sure to share your comments with the team, and when your travels bring you back to Lufkin, we look forward to seeing you again. Best, Nick Heyward General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Whether visiting for business or pleasure, the Courtyard Lufkin will make your stay in Texas both productive and pleasant. This hotel features the new state of the art lobby that allows guests to work/relax using our free Wi-Fi throughout and easy access to the latest news/weather with the help of the GoBoard. Savor in the appealing, fresh, and easy to prepare menu options at The Bistro, which provides choice, quality, and speed of service. ... more   less 

Additional Information about Courtyard Lufkin

Address: 2130 S 1st St, Lufkin, TX 75901-5902
Location: United States > Texas > Lufkin
Price Range: $134 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lufkin 3*
Number of rooms: 101
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Also Known As:
Courtyard By Marriott Lufkin Hotel Lufkin
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