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Courtyard Lufkin

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2130 South 1st Street, Lufkin, TX 75901
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family & I stayed this past weekend, the front dest staff was very unfriendly & snobby. I stood at the desk for 7 minutes before anyone greeted me. The young girl in the Bistro, I believe her name was Kelly, was very helpful. She suggested items to us & seemed like she genuinely cared about our stay. If there... More 

Helpful?
Thank jp6655
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Jp6655, Thank you for your review. I apologize that you found the front desk staff to be less than friendly. I will be sharing this survey with the team to ensure the perception of the team is positive moving forward. Should your travels bring you back to Lufkin, I would love for you to give us another opportunity to provide... More 

Austin, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

The service here was outstanding! Quintessa, jasmine, and Laquita were amazing when taking care of us for the food and beverage. The front desk staff were so accommodating with finding us rooms at the last minute! Thank you so much for all your help!

Helpful?
Thank Bethany C
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Bethany C, Thank you for your stay! it was a pleasure hosting your family for your event. I will share your kind words with our, and please come see us again. Best, Nick Heyward General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Check in started off wrong. We were still very upset about our loss and worn out from long trip. The poor young girl at the front desk wasn't friendly and didn't seem to know what she was doing either that or she just didn't care. As I was about to walk out another employee named Amber came up and heard... More 

Helpful?
Thank brebre6106
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Brebre6106, Thank you for choosing Courtyard Lufkin, and for sharing your feedback via Tripadvisor. Please accept my condolences for your loss. I apologize that your trip started out less than desirable, but I am glad we were able to turn that around. Amber loves taking care of our guests, so I will be sure to share your comments with her.... More 

Fort Worth, Texas
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We traveled from Dallas to attend a wedding in Lufkin. We were pleasantly surprised at the quality of this hotel. The room had everything we needed, very clean, check-in was quick, price was fair. I would recommend this hotel when staying in the Lufkin area. No complaints.

Helpful?
Thank 214traveler817
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

214Traveler817, Thank you for your review. I was delighted to read how impressed you were with our hotel! I will be sure to share your comments with the team, and when your travels bring you back to Lufkin, we look forward to seeing you again. Best, Nick Heyward General Manager More 

Jasper, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

The Courtyard by Marriott Hotel in Lufkin, Texas was the worst hotel that I have ever stayed in. The room was not worth the $120.00 that I was charged. The mattress on the bed was uncomfortable. There was no one at the front desk half the time. The computer in the business center didn't work correctly. The television in the... More 

Helpful?
Thank tdockal
Nicholas H, General Manager at Courtyard Lufkin, responded to this review

Tdockal, Thank you for your stay, and for sharing your feedback with us. We strive to exceed all our guest's expectations, but from your comments I see we missed the mark. I apologize that your mattresses were uncomfortable, and that the front desk was unattended when you needed assistance. I have shared your comments with my management team, and we... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

Check-in was good, and my new room for 10 days was nice. Then I found that there was no caffeinated coffee in the room, and the toilet kept running on and off. I called the front desk to inquire about regular coffee and I was told it would be here the next day. Six days later and they still don't... More 

Helpful?
Thank vatadon
Texas
Level Contributor
63 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 5, 2016

This is hands down the most romantic hotel in Lufkin due to its plush furniture, honeymoon package options included chocolate dipped strawberries and champagne, and a high end food options at The Bistro. The staff is friendly and accommodating. The hotel is well kept and clean. This is where I recommend out of town guests booking their hotel stay, especially... More 

Helpful?
Thank Chasity B
El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2016

I recently spent 6 nights at the Lufkin, TX Courtyard. First of all, Cynthia Triana was wonderful in correspondence with helping us plan this stay. My wife and I decided to travel to Lufkin, our hometown, for a week to celebrate her birthday and see all our friends and family. My wife is also 4 months pregnant. The Courtyard staff... More 

Helpful?
1 Thank Jared K
Austin, Texas
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 9, 2016

Very clean facility, nice pool and fitness area. Surprisingly for this size of town, hotel had a bar/restaurant/Starbucks which we didn't try, but was busy every time we walked by. Staff was friendly, noon checkout was appreciated. Will definitely stay again.

Helpful?
Thank charcoll99
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 27, 2016

we went to this hotel for a family funeral, they were very friendly and the hotel was clean the pool and hottub was relaxing after a 6 hr drive. the breakfast was good and loved the little booth with a tv to eat breakfast.

Helpful?
Thank grandmatexas
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether visiting for business or pleasure, the Courtyard Lufkin will make your stay in Texas both productive and pleasant. This hotel features the new state of the art lobby that allows guests to work/relax using our free Wi-Fi throughout and easy access to the latest news/weather with the help of the GoBoard. Savor in the appealing, fresh, and easy to prepare menu options at The Bistro, which provides choice, quality, and speed of service. ... more   less 

Additional Information about Courtyard Lufkin

Address: 2130 South 1st Street, Lufkin, TX 75901
Location: United States > Texas > Lufkin
Price Range: $139 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lufkin 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Courtyard By Marriott Lufkin Hotel Lufkin
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