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BEST WESTERN PLUS Crown Colony Inn & Suites

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#1 of 14 Hotels in Lufkin
Certificate of Excellence
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227 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Midway, Arkansas
Reviewed 4 days ago NEW

Everything about our stay was wonderful. The staff was friendly and extremely helpful. Although this hotel was a bit older, it has been refurbished and remodeled and was a great hotel. I wouldn't hesitate recommending to others and I would stay there again, for sure, if I had the opportunity.

Review collected in partnership with Best Western
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Helpful?
Thank Troute
Woodville
Reviewed 2 weeks ago

I love this hotel and the staff. I have never had a bad stay. They are really working to improve the rooms and changed out the furniture. It is very nice. This is the only place I stay when I come to this area.

Review collected in partnership with Best Western
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Helpful?
Thank babawawa1
Houston, United States
Reviewed 3 weeks ago

Well maintained facilities with fitness center and pool. The rooms are very comfortable; each has a business center with desk and chair. The flat screen TV is on cable offering a wide variety of entertainment. Very good value for money. Conveniently located off the highway and within walking distance of several good restaurants.

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Helpful?
Thank John W
Austin
Reviewed 4 weeks ago

Very pleasant. Enjoyed staying at this hotel. Staff is always helpful and friendly. Very clean. Breakfast is ok. Easy access to good restaurants. Easy access to entire town of Lufkin. Will stay again.

Review collected in partnership with Best Western
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Helpful?
Thank D7123ZEtinah
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

D7123ZEtinah: Thank you so much for your kind review. We have a great staff here who like to please our guests. Also a lot of our customers comment on the great location adjacent to 4 restaurants. Thanks again and Merry Christmas. Kevin R. Jones co-owner/operator

Ho Chi Minh City, Vietnam
Reviewed 4 weeks ago via mobile

Everything was pretty nice until I found out the hard way that housekeeping looks to see which rooms need service by pounding on your (my) door at 8:30 am asking if you need service. And the answer was no seeing as check out was at 11.

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Helpful?
Thank David W
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Hi David, I am extremely sorry that someone from our team bothered you so early. I will speak with my team to make sure that this does not happen again. Please send me an e-mail to stay@bwlufkin.com and let me know how I can make this up to you. - Kevin Jones Owner

Reviewed December 2, 2016 via mobile

Room was very nice. The room had a hot tub in the kitchen area. We really enjoyed our time there. I would definitely go back and recommend to friends and family. The continental breakfast had good choices.

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Helpful?
Thank Jennifer A
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

That was a very nice review. Thank you for taking the time to comment on my hotel. We do get a lot of compliments on our suite with the oversized whirl pool tub. You mentioned you would recommend us which is a very nice comment to read. And yes, we try very hard to please with our hot breakfast. Thanks...

Tyler, Texas, United States
Reviewed November 29, 2016

We are traveling a lot this year as our daughter is in her 1st yr of college after receiving a basketball scholarship. This one of the nicer hotels that we have visited. After traveling all day I must admit the beds were so comfortable that I overslept the next morning. Staff was nice and polite and the breakfast was great....

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Helpful?
Thank TM4513
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Greetings from Lufkin: I really appreciate your kind comments....we do have a very nice hotel and a caring staff. You mentioned our beds. We recently installed top of the line Simmons pillow top beds. I'm also glad you enjoyed our breakfast. Thanks for the business and I hope you come back soon. Kevin R. Jones Co-owner/operator Best Western Plus Crown...

Longview, Texas
Reviewed November 23, 2016

I travel overnight about 50 nights a year. I stay in Lufkin maybe 5 of those nights. I was staying just down the road until the clientele changed. I tried the Best Western due to its proximity to restaurants. Now I would stay there even if it were not close to same.

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Thank tomthbomb
North Richland Hills, Texas
Reviewed October 27, 2016

This Bestwestern Hotel is above average for most Bestwestern Hotels that we stay in. The staff is excellent and very attentive. Breakfast is very good and is kept well stocked. The lighting is excellent in the rooms. Beds are very comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank William J
helmhotelsgroup, Owner at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

William J: Thank you for your kind review. I have an amazing staff who always strive to please our guests.We do have a nice breakfast and are in the process of changing all of our lighting to LED. We purchased top of the line pillow top beds a few weeks ago. Thanks for your business. Kevin R. Jones Co-owner/operator

Houston
Reviewed October 20, 2016

Older Best Western in Lufkin. Clean with comfortable beds and nice breakfast selection. This hotel is very convenient to Crown Colony Courntry Club. There are several eating establishments in the same parking lot with the hotel which makes lunch or dinner very convenient. Would stay here again when in the Lufkin area.

Review collected in partnership with Best Western
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Helpful?
Thank Barrett2
helmhotelsgroup, Public Relations Manager at BEST WESTERN PLUS Crown Colony Inn & Suites, responded to this review

Barrett2, We appreciate your kind comments, however we always strive to get a 5 rating. Please contact us on how we can improve to the top-notch customer satisfaction that we strive for. Zach Glenn Vice President

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Best Western PLUS Crown Colony Inn & Suites! Our Lufkin hotel is ideally located on Highway 59 in Lufkin, adjacent to the Crown Colony Country Club, as well as across the street from Angelina College. Situated behind four restaurants, guests can easily walk to their choice of Ralph and Kacoo's Seafood Restaurant, Cotton Patch Cafe, McDonalds(R) or Subway(R). Our boutique style hotel in Lufkin is the perfect getaway for business and leisure travelers alike. Newly renovated, we are now 100% non-smoking. We also offer free Wi-Fi, an outdoor pool with putting green, a free hot breakfast featuring a waffle station, sausage, biscuits and pastries. Our friendly staff and beautiful accommodations helped us to receive the highest award in the Best Western Family, the M.K. Guertin award, in 2014. While staying at our award winning Lufkin hotel, you are sure to be getting top notch service and accommodations. Many people come to our area to visit Lufkin Industries and Temple Inland and we are pleased to welcome those travelers home each time they come through. In addition, the United Pentecostals and Texas Bible College are just a short drive from our Lufkin hotel. Close to the Angelina College Theater, Angelina County Expo Center, Lake Sam Rayburn Reservoir and many shopping boutiques, it's easy for our guests to explore the area. Business travelers with Brookshire Brothers, Atkinson Candy, Momentive and Motion Industries especially enjoy our great value and amenities. With easy access to Downtown Lufkin and all of the Lufkin Industries facilities, guests will have no problem traveling to and from work. Our boutique style hotel is truly a gem within the city of Lufkin. We pride ourselves on our customer service, friendly and comfortable atmosphere, great location, and beautiful decor throughout the hotel. With our newly updated rooms, we have taken our comfort and design level to a new height. ... more   less 

Additional Information about BEST WESTERN PLUS Crown Colony Inn & Suites

Address: 3211 S 1st St, Lufkin, TX 75901-7341
Location: United States > Texas > Lufkin
Price Range: $102 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Crown Colony Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
Best Western Plus Crown Colony Inn And Suites
Best Western Plus Crown Colony Hotel Lufkin
Best Western Lufkin
Lufkin Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Crown Colony Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a top floor room [as long as it is non smoking]”
 of 5 bubbles SPQR22, Jul 18, 2016 | Read review
“ask for anything missed.”
 of 5 bubbles jojyalex, Jul 16, 2016 | Read review
“Second floor has less traffic sounds--and facing the back can be a little quieter at times.”
 of 5 bubbles Chickadee54, May 17, 2016 | Read review
“Reserve the two room suite. A king and pull-out couch in one room and a king in the second room. Really nice to be able to spread out!!”
 of 5 bubbles S8461OBrebeccah, Feb 11, 2016 | Read review
“Ask for one facing the back side”
 of 5 bubbles sunshineg221, Oct 2, 2015 | Read review
5 of 5
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