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Comfort Suites

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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Lufkin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The refrigerator in the room didn't work, but it certainly worked in the "hot" tub and pool!!! The air conditioner poured water in the floor! The front desk clerk assured me I could have a refund due to the A/C issue, pool being sub zero, "hot" tub being frigid, and refrigerator in room not working. He said I just needed... More 

Helpful?
Thank Teresa F
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here due to the fact they had an indoor pool and hot tub. The room was dated, the carpet had wrinkles and it smelt musty. The positive was the bed was very comfortable and the atmosphere was quiet. The room was clean and the continental breakfast was the usual fare. I however was concerned with the fact that... More 

Helpful?
Thank Tonie L
Level Contributor
12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel was sat right next to 2 other hotels. It was a very clean and good hotel. We traveled from Houston on a Friday night so we got there late but the staff was friendly and the check in was quick. The hotel had the basic amenities but that is all we needed for this trip. The breakfast bar... More 

Helpful?
Thank javier n
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Comfort Suites Guest: Thank you for taking the time to let us know how good was you stay at our hotel. Feedback from our guests is very important your input help with our continuing efforts to provide great service and pleasant stays. Thank you for your business. Regards More 

Level Contributor
4 reviews
3 of 5 stars Reviewed July 19, 2016

The carpeting in our room was so lumpy it was like walking on waves, you had to steady yourself to walk. My daughter &16 yr grandson were in another room and due to the tub that was bowed (not flat in the middle) they both fell, my daughter had to have your back x-rayed when se got home and has... More 

Helpful?
Thank Ronster23
Overton, Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

The staff is nice and the hotel is overall pretty clean. Our bathroom was big and had lots of counter space. It has an indoor pool and the breakfast was ok. We had a large group staying and they accommodated well. We would stay again.

Helpful?
Thank Eatingfools
Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 6, 2016

The room was clean but did smell old. The inside pool/hot tub room was great but did get a little steamy. The hot tub was too hot so we asked to have the temp turned down. Our answer was to either turn it off or keep it on. We did find a heavy trash can to wedge in the door... More 

Helpful?
Thank JustGia
Loranger
Level Contributor
125 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 2, 2016

We had stayed here a couple of years ago and it is beginning to show some age. The front desk seemed to have some difficulty getting my reservation to come up but the lady did find it eventually. The place is showing signs of its age. However the room was clean and comfortable.

Helpful?
1 Thank cuzn
Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 5, 2016

The room smelled like mold. The carpet was dirty. The hot tub was not hot. We asked for our trash and towels to be done. They took trash and towels but never replaced towels. Had to keep asking for them.

Helpful?
Thank sgholly95
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Comfort Suites Guest. Thank you for taking the time to let us know how was your stay at our property. I do apologize on behalf of our entire staff for failing in meeting your expectations, I shared your feedback with the proper departments to ensure we handle this issues in a different way. We really hope you give us... More 

Travelers are raving about these Lufkin hotels

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

We were flying ourselves from Florida back to Texas and had to stop here due to weather. The hotel was very fast and efficient. We were 'checked in' in a matter of minutes. They had the key and everything ready for us. The room was clean and already cooled off. Breakfast was very good and the dining room was not... More 

Helpful?
Thank Daniel B
Lexington, South Carolina
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 14, 2016

For a small town this is a fantastic place to stay, The rooms are HUGE! And so well maintained I was astonished. I like pretty much everything about this hotel, if I had to come up with a negative I would say their breakfast ham I had one day was flavorless. But that doesn't matter! I would 100% stay here... More 

Helpful?
Thank Gryphonwar
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Comfort Suites Guest: I would like to thank you for taking the time and give us such a great review regarding your recent stay at our property. Feed back is very important to us is help us wit our continuing efforts to provide excellent service and great stays every single time. It is our pleasure having satisfied guests! Thanks... More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Pool/Beach Area (2)

Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
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Business Center/Function Rooms (2)
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Room/Suite (11)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Comfort Suites

Address: 4402 S 1st St, Lufkin, TX 75901-7345
Location: United States > Texas > Lufkin
Price Range: $80 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Hotel Lufkin
Comfort Suites Lufkin
Lufkin Comfort Suites
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