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Residence Inn Lubbock

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2551 S Loop 289, Lubbock, TX 79423
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Residence Inn Lubbock
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147 Reviews from our TripAdvisor Community

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Odessa, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My mother in law, daughter, and I got here to find the deadbolt on our door would not lock. They immediately sent maintenance to our room. Tramaine showed up with a smile and worked on our door. He was unable to fix it so he went yo front desk and arranged a new room and came back to help us... More 

Helpful?
Thank Mollie J
Prescott, Arizona
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 5, 2016

To start off with we stayed here a couple of years ago for business. It was full of construction workers due to a large building project in the area, but we usually stay at Marriott properties so we went ahead and stayed. Towards the end of our stay there was actually a fight in the parking lot that involved the... More 

Helpful?
1 Thank Laurie T
Albuquerque, New Mexico
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 1, 2016

Multiple concerns with this property. Does not appear as advertised on Marriott site. Of significant concern upon arrival were the unshoveled and very icy sidewalks making the unloading of the car treacherous. Room was cold (58 degrees) upon entering. Assumed fireplace was gas operated but discovered it required wood but no mention was made of this prior, or upon check-in,... More 

Helpful?
Thank Peter C
Fresno, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 21, 2015

Somebody else called this Residence Inn "average and tired." I have to agree. The hotel meets the minimum standards of the chain, but it needs work. The property is simply dog-eared. The only major complaint I had was that there was not enough hot water in the room to take a bath. I tried to fill the bathtub on the... More 

Helpful?
Thank avancuren
Providence, Rhode Island
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed October 2, 2015

Its convenient. We stay here twice/year, but lets face it: its average and tired. The rooms are dated, the pool wasn't filled, the landscaping contractors spent more time smoking, gabbing and playing with their phones than working. The best thing it has going for it is the gym you get a free pass to use, which itself is now average... More 

Helpful?
Thank HerTriness
Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 27, 2015 via mobile

I reserved my room at the Residence Inn Lubbick inn December for a stay in September knowing that parent's weekend would be crowded and 8 pm the night before my stay they canceled my reservation and said I had to find alternate arrangements costing me 4 times as much since it was last minute. I am not sure what confirmed... More 

Helpful?
Thank gail s
Spring, Texas, United States
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 22, 2015

Very tired property, keys didn't work so had to go back to office, also no hot water in shower this morning. Not what you would expect from a Marriott property for sure. I would not recommend this property, too many others to choose from in Lubbock.

Helpful?
Thank Gail F
San Antonio, Texas
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 6, 2015

Have stayed here twice now as it is a convenient way station on a trip we take frequently. The room is comfortable and quiet. The staff is friendly. It is also across the parking lot from a steakhouse. How nice to have driven 9 hours and be able to walk to dinner!

Helpful?
Thank Joan W
Albuquerque, New Mexico
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 31, 2015

While an older hotel, it provided me with peace and quiet to enjoy my time away from home. Has all the regular amenities that you expect at hotels today. Good breakfast, nice snack shop if you need something quick.

Helpful?
Thank Michael S
College Station TX
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 18, 2015

Stayed two nights for Tech move in weekend. Front desk staff very busy but helpful. Room as expected. ( we have stayed there many times) Breakfast a disappointment to previous stays. Out of everything and very "average". Cleaning staff VERY slow. Had to go ask for towels at 5PM because they had not cleaned room. Saw cart going around about... More 

Helpful?
Thank doskcs
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