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La Quinta Inn Lubbock - Downtown Civic Center

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La Quinta Inn Lubbock - Downtown Civic Center
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281 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Austin, United States
5 of 5 stars Reviewed 1 week ago NEW

The room we stayed in was very clean as was the bathroom. The temperature of our room was cold (as the AC had been turned on before we arrived) which was amazing as the summers in Texas are BRUTAL! The staff was friendly and recommended an excellent place for breakfast. I would absolutely stay here again!

Review collected in partnership with La Quinta

Helpful?
Thank Gabriel T
Hobbs, United States
1 review
4 of 5 stars Reviewed 1 week ago

We've stayed at this motel multiple times for our visits to Lubbock regardless of the reason for the visit. Although not located in the hospital district, it's a short drive to Covenant and Texas Tech. Always clean, friendly staff with reasonably priced rooms. Pool was clean, well kept. Walgreens, WalMart, quick shops and locally owned eateries readily handy.

Review collected in partnership with La Quinta

Helpful?
Thank Terry B
Sugar Land, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel room was very spacious, clean and comfortable. The room had a coffee maker, refrigerator and microwave. It was nice having these appliances and made the stay more pleasant. The bed was very comfortable. The restroom was very small and needs to be updated.

Review collected in partnership with La Quinta

Helpful?
Thank Joangsch
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for taking the time out of busy schedule to send review on your recent stay with us. We are happy that the room was all you expected and hope to see you again soon. general manager, Silvia S. More 

Wisconsin
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was disappointed that this is a smoking allowed motel. Even if your room is non-smoking, the smoke permeates. The bed was nice. Big and clean. The bathroom was large and clean. The carpet was nasty i the bedroom though. We had our little dog with us so i guess the pet-friendly rooms are like that here. I didn't realize... More 

Helpful?
Thank brighteyesWisconsin
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for taking the time to write us a review. I am so sorry your experience was not up to your expectations. It looks like we dropped the ball, I will pass this information on to our crew and make improvements. I again apologize hope this will not keep from future stays at La Quinta. More 

Blanco, Texas
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We have been staying at La Quinta hotels for last couple of years because they allow dogs and usually have great choice of breakfast foods. This downtown civic center La Quinta is simply convenient as we pass through Lubbock. It is an older version, but the rooms are clean. It is quiet at night and can hear some stomping around... More 

Review collected in partnership with La Quinta

Helpful?
Thank blancojim41
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

thank you for taking the time to leave a survey for our property. I hope in the future we can continue to meet you expectations. General Manager Sergio Silva More 

Lafayette, Louisiana
Level Contributor
10 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Thankfully only needed to stay one night. Really no positives other than a comfortable bed and pillows. Lowlights: uneven flooring, light bulbs burned out, front door stuck when trying to open from outside (would go in and then catch...had to darn near shoulder block it to get it open), tub drain didn't drain, no trash can liners, pool was closed.... More 

Helpful?
Thank Scott M
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I want to thank you for taking time to send a review for our property. It looks like we dropped the ball on many different avenues. This is not the experience we would want our guest to have. I will pass all the problems on to my staff to make adjustments. Again I do apologize and hope this will not... More 

Spring Branch, Texas
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Called while on the road, thinking I was safe because it was a La Quinta inn was a huge mistake. I was shocked at the poor condition of the property, the room was old and had a bad smell. It was not to the standard of a La Quinta inn. I immediately requested my reservation be canceled and a refund... More 

Helpful?
Thank batthome1
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Dear Batthome1, We at La Quinta always welcome feed back from all of our guests. Thank you for taking the time to submit a review. I was sorry to hear the issues you experienced during your visit, this is definitely not the type of experience we want for our guests. Thank you again for your time. Sincerely, General Manager La... More 

Level Contributor
5 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

This is in a shady part of town, scant amenities, staff is just ok. I have stayed at several La Quinta's and they're better than mediocre but not great, but this one isn't even mediocre. I would not stay here again. It is pet friendly which is how we found it, other wise we would have never even considered it... More 

Helpful?
Thank Krisa F
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Dear Krisa F, Thank you so much for taking the time to submit a review of your recent stay with us. I was sorry to hear your stay wasn't up to our standards. We at La Quinta always pride ourselves on delivering the best service, and a great stay. Hopefully you will have a better experience on your next visit.... More 

Austin, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 23, 2016

Standard La Quinta hotel. I have stayed at numerous La Quinta hotels across the country and they all have been much the same. I have stayed at this hotel in previous years due to children attending the university. Clean room, bed, bathroom etc. Friendly staff. All my needs were met and I did not have any issues with the hotel... More 

Review collected in partnership with La Quinta

Helpful?
Thank Cindy G
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Dear Cindy G, Thank you so much for all of the positive comments over your recent stay with us here at the La Quinta Lubbock Civic Center. My team was very excited to read your kind words. We welcome you back anytime to enjoy in the many great amenities like our complimentary breakfast. Thank you again, General Manager La Quinta... More 

Austin, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 21, 2016

I love LaQuinta, but this particular location is older and needs some love. The plumbing is old and it shows. Slow and very little water flow is not good for customers. The WiFi issue is an ongoing problem with LaQuinta. Because it is controlled by corporate, means when a problem arises, the location cannot help the customers.

Review collected in partnership with La Quinta

Helpful?
Thank David S
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I'm so pleased that you choice are location. Hopefully the next stay we can at least solve some of the problems you've experienced. Thank you again. General manager, Sergio More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff

Additional Information about La Quinta Inn Lubbock - Downtown Civic Center

Address: 601 Avenue Q, Lubbock, TX 79401-2613
Location: United States > Texas > Lubbock
Price Range: $66 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Lubbock - Downtown Civic Center 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Lubbock La Quinta
La Quinta Lubbock
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