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1/28/2018 1/29/2018
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    Clarion Hotel

    3201 S Loop 289, Lubbock, TX 79423-1320
    +1 855-849-1513
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    1/28/2018 1/29/2018
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    $79
    $77
    SAVE $2
    $79
    Traveler (17)
    Room & Suite (6)
    Pool & Beach (3)
    Overview
    • Excellent25%
    • Very good21%
    • Average21%
    • Poor14%
    • Terrible19%
    Travelers talk about
    “huge atrium” (4 reviews)
    “atrium area” (6 reviews)
    “bit dated” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Clarion Hotel
    Special Offer: Choice Privileges Points
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (242)
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    81 - 85 of 242 reviews

    Reviewed September 12, 2015 via mobile

    This is a beautiful hotel with a huge atrium. The pool was empty but looked like it would have been awesome if we could have Used it. There is a restaurant and bar. We didn't eat at the restaurant, but the bar had inexpensive drinks...More

    Thank Jessica C
    Response from John S, Manager at Clarion HotelResponded September 23, 2015

    I am so happy you were pleased, I know traveling can be a hassle. We look forward to your return.

    Reviewed September 8, 2015

    What a great surprise! We got an "inside" room which connected us to a great hall. The room was large, clean and perfect. The breakfast was extra large due to it being a Tech home game weekend. We got this room for $99/night plus tax....More

    Thank Starbucky2010
    Response from John S, Manager at Clarion HotelResponded September 23, 2015

    Thank you for your business and we look forward to your return.

    Reviewed August 16, 2015 via mobile

    We stayed in room 290. My parents stayed in 279. Their air was out and maintenance put a commercial blower in front of it and considered it fixed. BOTH phones in our room were broken and unable to get a dial tone. I'm guessing that...More

    2  Thank spittacus
    Response from John S, Manager at Clarion HotelResponded September 23, 2015

    I am sorry you were forced to deal with this issue. We experienced multiple ac failures and the staff was forced to cope with it as best they could at that time of day. I do thank you for staying with us we have addressed...More

    Reviewed August 7, 2015 via mobile

    My family and I stayed for one night, they gave us a room on the 2nd floor only accessible through stairs (no elevator) we told the front desk that our handicap mother could not use stairs and they said there was no other rooms-nothing they...More

    Thank Travel_lots123
    Response from John S, Manager at Clarion HotelResponded September 23, 2015

    I am truly sorry that you were inconvenienced in this way. We certainly try to keep each of our rooms in great condition obviously we failed you. We have corrected the problem. Thank You for staying with us.

    Reviewed August 2, 2015 via mobile

    Smelled of Lysol. But could've been worse! Beds not too comfortable. Older place. Roach in bathroom. We didn't spend much time in it though. Staff was nice. Wouldn't necessarily go there again. Wasn't expecting too much so not like we were disappointed.

    Thank Amy H
    Response from John S, Manager at Clarion HotelResponded August 3, 2015

    We are sorry to hear we did not exceed your expectations, it is our objective to be more than just ok. Thank you for staying with us and we do hope you will return.

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $69 - $92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Choice Hotels, Hotels.com, Priceline, Booking.com, Orbitz, Travelocity, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Clarion Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Lubbock
    • Also Known As
    • Holiday Inn Lubbock Park Plaza Hotel Lubbock ,
    • Park Plaza Lubbock ,
    • Lubbock Park Plaza ,
    • Lubbock Holiday Inn
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    Traveler (17)
    Room & Suite (6)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    J K
    When do you plan to provide enough towels for all your guests?? On one of the biggest weekends of Lubbock, Texas Tech Graduation, you can barely give two towels per room? And not a single apology from the staff. Which means this must happen all the time. I stay in hotels quit a bit and have friends who manage them and the biggest pet peeve is never enough towels!!! We showed up and no towels. Told by front desk staff that they were out!! And then it is December and cold and get to the room and everything is unplugged. Including the heater/Air conditioner. Was told that second floor isn’t used much, so for winterization, unplug such things. That is the worst excuse I have ever heard. And if there is a hard freeze, and no low heat going, you are asking for plumbing issues. So the staff must thing the guests are stupid!!. So back to my question? Do you think you can ever provide enough towels for full occupancy, as I overheard numerous of times that hotel was all booked up!
    December 16, 2017|
    Answer
    Response from edgars20132015 | Reviewed this property |
    I have no idea why I received your post as I was an unhappy guest in July. Be assured I am not with the hotel. We had a family reunion there and will not be having another at this particular hotel. We had numerous... More
    0
    Votes
    playabaja
    November 21, 2016|
    AnswerShow all 3 answers
    Response from DRockholt | Property representative |
    We are Pet Friendly and charge only $15.00 per pet.
    0
    Votes
    enaiowen
    September 25, 2016|
    AnswerShow all 3 answers
    Response from amyo986 | Reviewed this property |
    I do not know if they had them or not...I would question the fact they had substandard a/c , questionable services around the hotel.
    0
    Votes
    Room Tips
    "Choose another hotel. Seriously."
    Read review
    "Inside! There is an outside room and inside facing the atrium and pool."
    Read review
    "Stay elsewhere. Air conditioning is not reliable in many of the rooms."
    Read review
    "leaving the hotel"
    Read review
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