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Clarion Hotel

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Clarion Hotel
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213 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Red River
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 days ago NEW via mobile

Our room was on the first floor exterior. It was plain but clean. Stains on the carpet could be removed for a better look. Breakfast Buffett(eggs, biscuits and bacon) was OK. This hotel looks as if they promote their meeting rooms and conference center more than their accommodations. Was a lower rate than most hotels in the area.

Helpful?
Thank Georgia O
2 reviews
Reviewed 2 weeks ago via mobile

We stayed here last night. I forgot to lock the car doors when we went in (my bad, I know). We had $150 dollars worth of Christmas presents stolen from our car. No cameras, nothing the front desk can do but file a report. If you stay here, make sure you lock your doors! I definitely won't be staying again.

Helpful?
Thank Audrey B
Indy
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago via mobile

Location is great. Manager, is the best guy. I can't remember his name. We were there for the Texas Tech vs UT game. The staff was so polite. The rooms are what you expect. Ketchup on the lamp shade, hand gunk on the curtain, non- working outside lights, and non flushing toilet. The shuttle driver is nice. The window is... More 

Helpful?
Thank Cwynn
Level Contributor
6 reviews
Reviewed 4 weeks ago

- Large rooms and not bad for the price. - Place is a little dated. - Breakfast is ok and in door bar is comfortable enough. - Staff is friendly and helpful - late arrival and could not get a key to room. had to wait for security to let me in - Location is next to Loop 289, easy... More 

Helpful?
Thank Fernando P
Level Contributor
3 reviews
Reviewed October 27, 2016 via mobile

They've done some great upgrades to this hotel. It was clean, comfortable, and everyone was super friendly. The rooms were big and roomy and had a refrigerator and microwave that was very useful. We loved the openness of the atrium and the rooms were super quiet. Great stay!

Helpful?
Thank Kim G
Spring, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 27, 2016

I have to say, I didn't know about what I might find. Most rooms in town were sold out and had been going for double and triple their normal rate, due to it being a Tech football weekend. I found this place online and the price was pretty reasonable, comparatively, so I figured I would take my chances. What a... More 

Helpful?
Thank FlyFishFreak
Weatherford, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2016 via mobile

I hate to leave bad reviews but these people don't even try to accommodate. I lost my phone charger there and all of a sudden NO ONE day or night has a "key" to the lost and found. But what's worse is the flippant and non caring response from the staff. The next morning housekeeping was banging on my door... More 

Helpful?
Thank atomicfiddle
Houston, Texas
1 review
Reviewed October 11, 2016

The hotel was in a great location. Daniel in the front desk was very helpful and had great customer services skills. the hotel is a little old, but other than that my stay was great. will for sure come back when I'm in Lubbock.

Helpful?
Thank b0ssa13
DRockholt, Guest Relations Manager at Clarion Hotel, responded to this review

Thank you for taking the time to comment on our property. We are so happy that you enjoyed your stay and look forward to your next visit to Lubbock. More 

1 review
Reviewed October 4, 2016 via mobile

Walked in and was relieved to be helped immediately. The clerk Daniel was very helpful and full of local information to help my stay. Upon checkout i forgot few items in room and with assistance from manager all items were waiting for me to pickup upon arrival

Helpful?
Thank Linzimoore1
DRockholt, Guest Relations Manager at Clarion Hotel, responded to this review

Thank you for taking the time to review our property. We are very happy that we met your expectations. We strive for friendly guest service agents and have a very honest team here. I am glad that we had your items waiting on you when you came back for them. We look forward to your next stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

17 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Clarion Hotel

Address: 3201 South Loop 289, Lubbock, TX 79423 (Formerly Holiday Inn Lubbock Park Plaza)
Location: United States > Texas > Lubbock
Price Range: $70 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Clarion Hotel staff and other travelers.
3 questions
Ask a question
over a year ago
colorado
Katy, Texas
2 months ago

See all questions (3)

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Inside room was nice for a view of the indoor pool and fountains.”
 of 5 bubbles FlyFishFreak, Oct 27, 2016 | Read review
“Go somewhere else”
 of 5 bubbles tomdM5118YV, Sep 29, 2016 | Read review
“The inside rooms facing the pool and atrium have a large window to enjoy the view.”
 of 5 bubbles B5098HHpatricias, Jun 7, 2016 | Read review
“Ask for an interior room as they will open into the main pool area.”
 of 5 bubbles DGLG84, May 30, 2016 | Read review
“The Clarion is an older property...”
 of 5 bubbles ET385, May 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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