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MCM Elegante Hotel & Suites

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MCM Elegante Hotel & Suites
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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Fort Worth, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

This large hotel, with fresh public spaces and rooms that are a bit run down, was actually a good stop in Lubbock, and the breakfast included friendly service and one of the best omelettes I have enjoyed anywhere, ever. Just know you'll have uneven standards in the rooms: peeling bathroom wallpaper, weird bed linens (scratchy sheets, strange lumpy pillows), big... More 

Helpful?
Thank pkhendricks
Tulsa
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First the good- the staff was terrific, from the front desk to the waitresses etc. The hotel is nice because of the location, it has a decent restaurant (not fancy) and nice bar. Also pool and exercise room. The bad - the room was old. The sink and the toilet ran slow and the grab bar wouldn't support a towel.... More 

Helpful?
Thank Dave J
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Overall this is a decent hotel. It was clean and staff was friendly. The main trouble with this hotel is that it is old and its showing its age. The hotel was clean and comfortable, but our rooms had a very distinct musty smell. The breakfast buffet was plentiful but most of the items that should be hot were cold,... More 

Helpful?
Thank Smartdagger
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Let me say that the beds are extremely comfortable I didn't want to wake when the alarm sounded!!!!! Loved there was a separate living area that you could close off from the bedroom. There are also 2 tv's, bath and body works amenities and Starbucks coffee in your room and they also serve it in any form at the bar.... More 

Helpful?
Thank Valerie M
1 review
4 of 5 stars Reviewed August 23, 2016

I have child that has pet allergies and asthma and it is very hard to find a hotel that does not allow pets. So the "no pets" and "no smoking" policies helped us to have an allergy free weekend. It could use some upgrades, however it was clean and the beds were comfortable. I will book this hotel over and... More 

Helpful?
Thank Monique W
Sweetwater, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 20, 2016 via mobile

The staff here was extremely nice. As soon as we arrived a gentleman offered to take our luggage to our room which was great since we have small twins and two other children. Our older kids enjoyed the indoor pool. The hotel is kind of dated but I didn't mind.

Helpful?
Thank kram1984n
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 18, 2016 via mobile

The hotel is old, dirty, smelly, with bathroom ceilings peeling off. Everything is very dirty. Breakfast buffet doesn't have much of a healthy option and the breakfast room is depressing. Don't stay here unless there has been a full renovation. Last the hotel owners make full display of their religious beliefs which may be ok for some customers but uncomfortable... More 

Helpful?
Thank Gabe G
1 review
4 of 5 stars Reviewed August 17, 2016 via mobile

The hotel is a little dated but otherwise a clean, comfortable room. The entire staff was very friendly and accommodating. They even let us borrow a wheel chair for a family member who severely injured their ankle while away from the hotel. Would stay again if I am ever in Lubbock again.

Helpful?
Thank Antonio T
Lubbock, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 13, 2016

In July the Air conditioning at our home went out. My husband had just had surgery and was home all day. It was 96 degrees in the house! We spent two night in the hotel waiting on repair to be made. Hotel staf was wonderful and very accomadating. Room was very clean. Beds superb. We have actually purchased the same... More 

Helpful?
Thank Einnor55
Kingsburg, CA
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 12, 2016

We stayed here for 3 nights. We (3 of us) chose this hotel because we wanted a suite with a king bed and a separate room with a pullout, which this facility has. The room was clean, but the furnishings were outdated and slightly worn. My only real complaint about the room itself was the shower. I am only 5'... More 

Helpful?
Thank BeanoC
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26 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites. ... more   less 

Additional Information about MCM Elegante Hotel & Suites

Address: 801 Avenue Q, Lubbock, TX 79401-2617 (Formerly Holiday Inn Lubbock-Hotel & Towers)
Location: United States > Texas > Lubbock
Price Range: $99 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — MCM Elegante Hotel & Suites 3.5*
Number of rooms: 293
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Also Known As:
Holiday Inn Lubbock-Hotel And Towers
Lubbock Holiday Inn
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