La Quinta Inn & Suites by Wyndham Lubbock Southwest

La Quinta Inn & Suites by Wyndham Lubbock Southwest

Traveler (17)
Room & Suite (21)
Outdoor swimming pool at night
Pool & Beach (5)

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About

4.0
#38 of 73 hotels in Lubbock
Location
4.5
Cleanliness
4.9
Service
4.4
Value
4.2
You’ll Love It in Lubbock. Non-smoking hotel by Texas Tech University and Science Spectrum® Whether business, vacation, or family brings you here, you’ll appreciate free breakfast, WiFi, and parking along with a gym and outdoor pool at La Quinta Inn & Suites by Wyndham Lubbock Southwest. Off US-82 and 14 miles from Lubbock Preston Smith International Airport (LBB), our contemporary hotel is minutes from Texas Tech University and Lubbock Youth Sports Complex. Practice your golf swing at 4ORE!, browse the stores and grab a bite at South Plains Mall or Canyon West, and check out the aquarium at Science Spectrum® & Omni Theater.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Bottled water
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Charming
Languages Spoken
English

Location

6401 62nd St, Lubbock, TX 79424-1287
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Lubbock Intl Airport
11.5 mi
See all flights
1 Attraction
within 0.75 miles
93Reviews8Q+A7Room tips
Traveler rating
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  • 10
Time of year
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Popular mentions
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Detailed Reviews
Brad P wrote a review Dec 2022
Granbury, Texas
4.0 of 5 bubbles
Check in was quick and friendly. The property was new and clean. No problems until breakfast. The breakfast area was only about 1/3 occupied. There were no plates, no coffee, ran out of eggs and waffle batter, and no attendant. Finally had to go to the front desk to get them to find her. She started dishing out a meal for herself, with a plate she got from the back for herself and sat down and ate and talked on the phone before breakfast was even over. Definitely needs retraining or replacement.
This was the morning of December 27, 2022.
Other than that, great place.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie M wrote a review Apr 2023
4.0 of 5 bubbles
So close and convenient to hospital, very cool in the room, 95 outside! Very clean, front desk was very courteous and helpful. Only complaint was I had to be at hospital check in at 6:15am and breakfast was open until 6am( I was told not I couldn’t get what was out, it doesn’t open until 6am) I had to leave at 6 and was on my way out the door. But I got coffee and appreciated that.
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa K wrote a review Jun 2020
3.0 of 5 bubbles
I chose this hotel thinking it would be a high end type place. It seemed to be. Then I noticed I could hear full conversations of the neighbors. Loud banging doors. Stomping. Then our last night it was 1:30a and I think there was live music playing. Maybe not. But it sounded like a band playing downstairs and we were on the 4th floor. However, if you can deal with that and being woken up on nights before long drives.... the bed was nice. Room clean, no microwaves. Great darkening curtains. Nice staff, cute wade in pool. I am writing this in the middle of the night while listening to who knows what my neighbors are banging on.
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Date of stay: June 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Meyer, Owner at La Quinta Inn & Suites by Wyndham Lubbock Southwest
Responded Feb 21, 2021
Hi Melissa K, Sorry about the noise from the guest above. A call to the desk will help to quiet them down. We appreciate the comments and hope to see you again. Thanks, Rob
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Houstonian wrote a review Apr 2021
1.0 of 5 bubbles
We have stayed at the Arbor many times, but over the last year it’s really gone downhill. We stayed 2 nights and the cleaning crew made the beds and replaced towels however they didn’t replenish the bottle water, coffee or soap etc. The walls are super thin and you can hear the TV of the next rooms. The landscaping and swimming pool area is filthy and disgusting ( see attached pic ). If they allow the curb appeal to be this nasty, chances are the rooms are not sanitary either. I cannot recommend this hotel any longer.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Meyer, Owner at La Quinta Inn & Suites by Wyndham Lubbock Southwest
Responded May 17, 2021
Hi Wreckem, Thank you for taking the time to share your opinion. I am sorry the housekeeping staffed those items. The front desk can take care of any amenities that are missing from your room. The pool pump was cracked during the freeze that swept through Texas in February. Pool equipment has been very difficult to find. As of now, we have drained the pool, power sprayed the gunite and replace the pump. We are refilling and getting ready for our city inspection. The pool will be open by Memorial day weekend, just like our website states. Thanks,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TDT99 wrote a review Aug 2022
1.0 of 5 bubbles
We canceled our reservation for this hotel before the cut-off time in order to not be charged. At midnight on the night we were supposed to stay, I get a call from the front desk asking "Are you not coming?". I said no, we canceled our reservation yesterday. He stated he did not see it. I said I'd call back and speak with the manager the next day. The hotel charged my card for the stay. We emailed them our cancelation confirmation email from Expedia, with the time stamp showing we canceled in plenty of time to not be charged. It's been 3 weeks. Expedia has reached out to them at least 3 times. My husband and I have spoken to Christina, the manager, several times. Most of the time she doesn't return our call as she says she will or after the person answers and says she's there, they come back saying "oh, she just left". This hotel is refusing to return our money that they shouldn't have taken. We are looking into what further action we can take, as we have proof of the cancelation and the time it occurred.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NikiRho wrote a review May 2022
1.0 of 5 bubbles
We have spent many nights at this hotel in the past when it was under different management. We have two volleyball teams that often stay here. They have recently switched management and we will never go back. They accidentally charged me for two nights instead of one for both of our rooms and I have spent since April 3 trying to resolve the issue. They changed it to a credit in their system, but never credited my card back. The front desk staff has been nice, but the manager is rude and unaccommodating. I have called multiple times and left multiple messages for the new owner. I have not received one call back. The manager, at one point, said she wold have to notify corporate, but refused to tell me who that is or give any contact info. Do not book a room at this hotel!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S Petrie wrote a review Feb 2021
Houston, Texas
1.0 of 5 bubbles
Had a trip planned to travel to see family but, due to the ice and snow storm that ripped through Texas, we were not able to travel. Thought about leaving last minute but when the power and water came back on the pipes were broke in the house and needed to be repaired. So, no trip. With all this, I had made a reservation weeks prior through Hotels.com who tried to refund my money. But were unsuccessful because Arbor Hotel and Conference Center would not refund the money. Hotels.com did waive their cancellation fee but no help from Arbor Hotel. I've lived in Texas all my 54 years and this is not how we act. Kicking people when they're down is not right. I will never stay at this establishment again. Not ever!!!
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Date of stay: February 2021
4.0 of 5 bubblesValue
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rob Meyer, Owner at La Quinta Inn & Suites by Wyndham Lubbock Southwest
Responded Feb 21, 2021
Hi Mr. SPetrie, The first point of contact that I had from you was the review you left with hotels.com a third-party travel agent. I responded to this review about our policy on non-cancel reservations, which is we do not refund any money; however, we do allow you to use the credit for a later stay. As I stated in that review please give me a call and we would be happy to make a new reservation showing the credit. I hope I hear from you either by email or phone. Thanks, Rob Meyer 806.771.2420 rob@arborhotels.com
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EThompsen23 wrote a review Jun 2022
Hazlet, New Jersey
1.0 of 5 bubbles
The hotel has not fully changed everything over and still operating as a La Quinta. The website doesn’t state this and actually shows a photo with Arbor Hotels on the hotel! But the hotel say La Quinta on the outside and not Arbor Hotels. When asked about this they said they just did it a week or so. Fine, but the hotel is still La Quinta name outside we drove around looking for what we booked. You would think that would be one of the first things changed. The GM said it is still the same address, but why should I walk into a La Quinta Hotel when I booked at the Arbor Hotel?

Then asked for a corporate number, that way no one else would have this issue. Was told there is no number for us to call and we could only speak to her the GM. Spoke to the GM wouldn’t give us her name at first, was told bc I said it was false advertisement that she would ask us to leave the hotel bc that is giving problems. That is false advertisement you selling as one thing and giving a different product or service. I said I didn’t want problems just didn’t want other to go through what we did. The family behind us at check in had the same problem with the hotel and had problems finding it. They too stated they thought they were staying at a different hotel.

Finally got our room keys, they did not work. While at the desk an elderly couple came down and said the keys they received there was already guest in.

Finally decided this hotel is not ready for hospitality and checked out before even entering the room. What hotel has no phone number to speak to and a GM that threatens to have you removed for asking questions? All they had to do was explain the situation instead of being so fast to act in such a manner. As stated before we did not want problems just wanted to inform the hotel how guests are confused and having issues because it’s the wrong hotel name on the building. How can you sell a hotel as one name when it’s still appears and functioning as another? If I had known it was a La Quinta I would have not booked, I was looking for a new hotel to try out. Hope no one else has issues like us and the other families in the lobby. Hopefully they find a new GM, she was dressed like everyone else, no name tag. How were we suppose to know if she was really the GM and not just an employee. Her professionalism was far from being a boss or supervisor. I felt horrible for the young mad trying to check is in. Safe travels everyone!
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brianna B wrote a review Dec 2023
2.0 of 5 bubbles
I don't ever write reviews but I felt the need to on this trip. I went to visit my father for Christmas, away from my husband. They are refusing to refund me for two nights unused because I had to check out early. The breakfast was mediocre and cold. The beds were surprisingly uncomfortable and the staff was not great either. When I checked in it was good but checking out, the lady seemed annoyed because I mentioned I would be checking out early and that's all I said.

I will NEVER stay here again and I do not recommend this hotel.
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Date of stay: December 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Don't eat the breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corumdum wrote a review Jun 2022
Dallas, Texas
3.0 of 5 bubbles
Newer property with previous great reviews. Upon arrival, had to be relocated to another room after finding room dirty. Toilet and bath dirty, floor dirty, mirrors, etc. New room was somewhat better. Bar was closed for some reason. Breakfast was ok. The front desk was extremely accommodating and friendly. Later overheard Ownership/ Management may have changed. Will not return.
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Date of stay: June 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew P asked a question Jun 2022
Woodbridge, New Jersey9 contributions20 helpful votes
This isn’t Arbor suites it’s La Quinta now ??????
Andrew P asked a question Apr 2022
Woodbridge, New Jersey9 contributions20 helpful votes
What time does the airport transportation run
Andrew P asked a question Jul 2020
Woodbridge, New Jersey9 contributions20 helpful votes
Hello when does the airport transportation run ? Thank you
Peter A asked a question Apr 2020
Woodbridge, New Jersey19 contributions12 helpful votes
Hello nice pool but didn’t see a hot tub ?
Brianna B wrote a tip Dec 2023
1 contribution
2.0 of 5 bubbles
"Don't eat the breakfast"
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Lori C wrote a tip Oct 2023
2 contributions
5.0 of 5 bubbles
"They didn’t miss a thing. Super clean. Nice towels and soap. Good shower, good room temp controls. It was as a hotel should be. Thanks!"
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Joseph W wrote a tip Apr 2019
Memphis, Tennessee81 contributions41 helpful votes
4.0 of 5 bubbles
"Ask for a room on the top floor."
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Melissa Ruthard... T wrote a tip Aug 2018
10 contributions4 helpful votes
5.0 of 5 bubbles
"Suites over looking the pool are the best!"
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dasouder wrote a tip May 2016
Arlington, Texas26 contributions6 helpful votes
5.0 of 5 bubbles
"Some king suites have balconies."
Read full review
Not the right property for you?
There are more places to choose from in the Lubbock area.
PRICE RANGE
$86 - $133 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arbor Hotel & Conference Center
LOCATION
United StatesTexasLubbock
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LA QUINTA INN & SUITES BY WYNDHAM LUBBOCK SOUTHWEST $83 ($̶9̶6̶) - Updated 2024

Frequently Asked Questions about La Quinta Inn & Suites by Wyndham Lubbock Southwest
Which popular attractions are close to La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Nearby attractions include McAlister Park (0.6 miles).
What are some of the property amenities at La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Yes, free parking is available to guests.
What are some restaurants close to La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Conveniently located restaurants include The Plaza Restaurant, The Funky Door, and Five Guys.
Are there opportunities to exercise at La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Yes, guests have access to a pool and a fitness center during their stay.
Does La Quinta Inn & Suites by Wyndham Lubbock Southwest have an airport shuttle?
Yes, La Quinta Inn & Suites by Wyndham Lubbock Southwest offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does La Quinta Inn & Suites by Wyndham Lubbock Southwest have airport transportation?
Yes, La Quinta Inn & Suites by Wyndham Lubbock Southwest offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at La Quinta Inn & Suites by Wyndham Lubbock Southwest?
Yes, dry cleaning and laundry service are offered to guests.
Does La Quinta Inn & Suites by Wyndham Lubbock Southwest offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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