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Hampton Inn & Suites Lubbock Southwest

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Traveler (37)
Room & Suite (16)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The Hampton Inn and Suites is a very nice elegant place of stay for all types of travelers whether you are family traveling to get away or visiting family here or you are here for business. We offer a Deluxe Continental Breakfast with an on site hostess. Very friendly and helpful staff to help accommodate you and meet your expectations.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Spa
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
932Reviews
64Photos
9Q+A
91Room tips
Traveler rating
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  • 142
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  • 16
  • 14
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Popular mentions
The location was not very easily accessible and currently being remodeled. The complimentary continental breakfast was terrible along. The staff seemed to be uninterested in the quality of service for their guests.
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Response from TrishaC320, Front Office Manager at Hampton Inn & Suites Lubbock Southwest
Responded 3 weeks ago
Dear I9014IVjonathanr, Thank you for taking time to review us on TripAdvisor. We're so sorry the construction disturbed your stay. We would love for you to come back after the remodel is finished to enjoy all the updates and new amenities we will have to offer! Hampton will be introducing a new breakfast concept this year, and I think you'll really like it!
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Hotel's Favorite
The staff was extremely polite and helpful. The breakfast was amazing every morning. I loved the little grab bags for breakfast on the mornings I didn’t have time to sit down and enjoy the buffet breakfast.
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Response from TrishaC320, Front Office Manager at Hampton Inn & Suites Lubbock Southwest
Responded Sep 24, 2018
Dear KimC, Thank you for taking time to review us on TripAdvisor! I'm so glad our amazing staff was able to make your stay fantastic. I hope you'll be able to return next year and enjoy our newly remodeled guest rooms, bathroom, and public areas. We'll start renovations on the guest rooms in November, so plan your trip asap!!
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I just wanted to thank you although the construction was a little inconvenience, it was surpassed by the woman at the desk named Trisha. I was so sick and couldn’t sleep at all and she went the extra mile and really helped me to feel as comfortable as possible and gave me
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Response from TrishaC320, Front Office Manager at Hampton Inn & Suites Lubbock Southwest
Responded Jan 2, 2019
Dear Robert C, Thank you for taking time to review us on TripAdvisor! I'm so glad I was able to make your stay a little easier while you were here and under the weather. Come back and see us after the remodel - it will be amazing!
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I have nothing negative to say about this hotel at all. Only positive. From the very beginning to after the check out. Friendly. Clean. I will definitely stay at this hotel in my next trip to this city
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Response from TrishaC320, Front Office Manager at Hampton Inn & Suites Lubbock Southwest
Responded Jan 2, 2019
Dear Traveler23957515840, Thank you for taking time to review your stay on TripAdvisor! I'm delighted that your stay was exceptional in every way. Our team constantly strives to deliver the best in service, cleanliness and amenities to each of our wonderful guests! We look forward to your next visit.
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Upon checking in we were asked if the card we had used to hold the room was the card we wanted to use to pay for the room we told her no and gave her a different card. By the time we had gotten up to our room the first card had been charged. We went and talked to the manager and
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Response from TrishaC320, Front Office Manager at Hampton Inn & Suites Lubbock Southwest
Responded Nov 24, 2018
Dear Dream43421584907, Thank you for taking time to review your stay. The knobs in your room were removed from the heating/cooling unit because there is a wall thermostat to control the temperature, as we discussed while you were here. Immediately after, as I said I would, I went to check the temperature of the air and room and found it to be very warm and everything in working order. I also adjusted the thermostat to 76 degrees so that you would return to a comfortable temperature in the room. I do apologize that our newly trained staff member made a mistake and pre-authorized the wrong card. If the hold has not been released yet, please contact the hotel directly with your card company's information and we will be happy to contact them to release the hold on funds.
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View from room at Hampton over to Harley Davidson
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There was no airport shuttle.Sorry.
0 votes
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Look for a two bed “suite” which will have a sofa bed. It’s a little bit more cost than a standard room, but will have three beds.
0 votes
Yes, each room offers complimentary wired and wireless internet. We also have wireless internet throughout the hotel, including the lobby, fitness area, pool, and guest laundry.
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unfortunately no... sorry.
1 vote
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Is the hotel pet friendly?
No, unfortunately our hotel is not pet friendly.
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12
"Rooms face East and West, only 4 floors so easy to get to lobby and back."
"First floor room was quiet"
"Our room on first floor was quiet"
"Only four floors, so no room is hard to get to; everything easily accessible."
"I have only been here once and the room was perfect."
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PRICE RANGE
$102 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites lubbock southwest hotel lubbockhampton inn and suites lubbock southwesthampton inn lubbocklubbock hampton inn
LOCATION
United StatesTexasLubbock
NUMBER OF ROOMS
80
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