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Quality Inn & Suites

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595 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Bradenton Beach, FL
Reviewed 2 days ago NEW

Our room was huge, with a couch and a chair. The bathroom had plenty of towels. Beds were comfortable, even the pillows, which are often way too firm for me, which is why we usually choose Comfort Inns with their variety of pillows, but, in Lubbock, reviews were better for the Quality. Breakfast was above average, with really good potatoes...

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Helpful?
Thank krisreger
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review regarding your recent stay. I am so glad you found our rooms to be nice and large, our towels clean and soft, and our breakfast one of the best - you gotta love Joe making waffles and bringing you coffee! The entire team and I hope...

Hobart, Oklahoma
Reviewed 3 days ago NEW

We went to Lubbock, Texas to see family for Thanksgiving. We stayed at Quality Inn. We were welcomed and given a very nice room. The next morning before going to see family we ate breakfast in the dining area, it was clean and had a nice selection of food. It was like being at home.

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Helpful?
Thank leroym67
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your stay. I am so grateful you were able to spend your holidays with us and were treated like family. Each and every member on my team treat one another like family and I love...

Reviewed 3 days ago NEWvia mobile

Traveled alone to Lubbick to help out my daughter who was pregnant on bed rest. Stayed at Quality Inn and Suites. Had a GREAT experience. Very secure, clean, facility; friendly helpful staff and a GREAT price through trip advisor.

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Helpful?
Thank Mary L
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I'm so glad you were able to sit back and relax and help your pregnant daughter once you got here. The entire team and I hope the next time your in Lubbock you will...

Reviewed 4 days ago NEWvia mobile

My and boyfriend went here to see Phantom of the Opera. The hotel is right down the street from a Target the sells fresh food, some quick places to eat, and a few shopping places as well. We wanted a room with a jacuzzi tub, and it was very nice and relaxing! The only is our room was by the...

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Helpful?
Thank Kriselda L
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property I am so glad to see you were able to enjoy your recent stay. I'm glad you were able to enjoy the in-room Jacuzzi before heading to the Phantom of the Opera. The entire team and I hope the next time your in...

Mondamin
Reviewed 5 days ago NEW

The room was clean breakfast was good but the sausages could be cooked more and each day hot new towels and made the bed each morning the maids did good and dumped the trash out each day be going back

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Helpful?
Thank djcooper3
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write such a lovely review of our property I am so glad to see you enjoyed your recent stay. I have passed your message regarding the sausage to both my Night Audit ladies and my breakfast team to ensure the next time time your with us our sausage will be cooked to perfection....

Englewood, Colorado
Reviewed 5 days ago NEW

The staff was excellent and met our every need with cheerfulness and concern. Steve went far beyond the norm in being helpful to us. The bed gave us the best night sleep! We are going to order that kind of mattress for our home. Thanks again for a friendly and exceptionally clean and neat facility.

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Helpful?
Thank Marion T
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of your recent stay with us I am so glad to see you enjoyed your stay. I am so glad that Stephen, along with the rest of my team went above and beyond for you - each and every member on my team truly love their...

Chico, Texas
Reviewed 6 days ago NEW

i was very dissatisfied because my vehicle got broke into and they stole my whole tool box and management didn`t even act liked they cared.. i said something to them and all they said was that there was a sign up that said something about them not being responsable when in fact there was no sign.they didn`t offer to even...

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Helpful?
Thank jamessN2655II
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking your time to write a review of your stay, with that being said please forgive the fact that I do not remember your vehicle being broken in to and I certainly do not remember outright telling you or acting as though I did not care. I would love to discuss this incident with you in further...

Aurora, Illinois
Reviewed 1 week ago

The staff were very friendly and accommodating, but the building is located very close to a major highway. The traffic noise went into the night, and since the climate control unit wasn't working properly, I could not use the fan to mask the road noise.

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Helpful?
Thank pjklein
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a nice review of our property, with that being said please accept my deepest apologies for not only the road noise but the inoperable climate control as well. I have passed along your maintenance issues to my Executive Maintenance man to ensure we get those problems resolved. I do...

Reviewed 1 week ago via mobile

We had a wonderful stay with this Quality Inn. The housekeeping staff did a great job keeping our room tidy and made up after we hurriedly had to get our whole family ready for an early wedding! Everything in the room was very well attended to. The breakfast served was delicious and very filling. They have a great variety of...

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Helpful?
Thank Ryan E
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review about your recent stay, I am so glad to see you enjoyed yourself. I am so glad to hear housekeeping was able to promptly get your room made up so you could get to your wedding quickly! I am so glad that Joe, our breakfast attendant,...

Carlsbad
Reviewed 2 weeks ago

Overall nice facility/Room. We were particularly pleased that our handicap-accissible room had been build that way and not just a standard room converted as in many motels. Roll-in shower with fold-down seat was very helpful to us.

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Helpful?
Thank Roger H
Jennifer J, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review of our property, I am so glad to see you enjoyed your recent stay. I'm so glad you found our facilities and room to be nice what I am the most thankful about is your appreciation for our accessible room. I understand how inconvenient it can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Location: United States > Texas > Lubbock
Price Range: $79 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Lubbock
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#2 Business Hotel in Lubbock
#2 Best Value Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
3 questions
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Texas
over a year ago
Godley, Texas
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Have no comment”
 of 5 bubbles 594rogerh, 2 weeks ago | Read review
“quite a bit of traffic noise from the highway.”
 of 5 bubbles inkmom, Nov 1, 2016 | Read review
“King size beds are awesome ”
 of 5 bubbles , Oct 13, 2016 | Read review
“Top floor is always quieter. ”
 of 5 bubbles Golfnut77024, Oct 12, 2016 | Read review
“Great Room the only thing I found bad was one of the pillow cases...it wasn't changed and had makeup on it”
 of 5 bubbles VickieR946, Oct 1, 2016 | Read review
5 of 5
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