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La Quinta Inn & Suites Lubbock North

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#14 of 64 Hotels in Lubbock
Certificate of Excellence
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La Quinta Inn & Suites Lubbock North
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408 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Lubbock North
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Showing 408: English reviews
Andrews, United States
Reviewed September 25, 2015

Great place to stay. Staff was extremely helpful and the rooms were great. I checked in late and it had been a very long day. The lady at the front desk was by far the friendliest and most helpful desk clerk I have ever met. Thank you.

Review collected in partnership with La Quinta
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Helpful?
Thank Todd H
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Todd I thank you for taking the time to leave me your feedback! Its is such a delight to know that we exceeded your expectations while you were with us. I will make sure that our team sees your review as well. If there is anything else we can do for you in the future please let me know....

Carlsbad, United States
Reviewed September 16, 2015

Room smelled of wet dog, pet urine, wet spots on floor that turned socks yellow, bathroom sink smelled like sewer and was clogged, old food tray with food in it was stashed in the over night stand between the beds, black bugs scattered in bathroom when lights turned on

Review collected in partnership with La Quinta
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Helpful?
Thank Kim B
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Kim B I am terribly sorry for the inconveniences you experienced during your stay here with us. It is never our intention to inconvenience any of our valued customers. I assure you that your comments have been shared with our team. We also called our exterminating company and had that room thoroughly inspected. We hope to see you again...

Reviewed September 16, 2015

If you have a mac computer, do not expect to get service at this hotel. They have mac computers blocked and you will have to call a number to get them to show you how to connect. The room also did not have any coffee in it and not shampoo or conditioner as well as having a dirty washrag at...

Review collected in partnership with La Quinta
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Helpful?
1Thank 836neldah
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Nelda H I am terribly sorry about the problems you experienced during your stay. I want to ensure you that the concern with our internet is being corrected and should be complete by the end of this week. It is never acceptable to not have a room as you would expect it when you are traveling and I assure...

La Grange
Reviewed September 15, 2015 via mobile

Even though this is a newer hotel, it is already showing signs of wear. Paper-thin walls; you hear every noise from the halls and adjacent rooms. Guests are in and out of rooms till after midnight every night - slamming doors, talking in hallways, and generally keeping everyone awake. WiFi does not work with Apple devices, and is intermittent with...

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Helpful?
Thank LG-Boone
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear LG Boone I am terribly sorry that your stay was not what you expected from us here in Lubbock. This is never the experience we want you to have when you are traveling at your home away from home. We are actively correcting the issues with our Internet and apple devices. We are looking at this to be corrected...

Reviewed August 28, 2015 via mobile

Don't usually sleep well away from home but slept like a baby last night. Clean facilities, friendly staff, dog friendly, quiet and great value. TV has lots of channels available not just a couple to choose from. Modern rooms and the staff had the air conditioning already on so we didn't walk into a stuffy room. Would definitely stay there...

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Helpful?
1Thank Jan H
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Jan I thank you for taking the time to leave us your feedback. It is always a pleasure to exceed our guest expectations when they are traveling away from home. I will make sure we share your feedback with our team and we continue to strive for excellence each and every day. We look forward to seeing you in...

San Antonio, Texas
Reviewed August 23, 2015

The location was nice, the rooms were small, and the beds are comfortable. The plus point is that they allow pets. the breakfast table had a lot of flies probably fifty, or so I mean that was just terrible. The rooms were pretty clean though!

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Helpful?
Thank DMWorld2See
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

DMWorld2see, I thank you for taking the time to leave us your feedback. It is always a pleasure to hear from you. I am delighted that you found our beds comfortable and rooms clean. I am terribly sorry that the flies were present in the breakfast area during your stay. It is never our intention to inconvenience you and I...

East New Mexico
Reviewed August 23, 2015

Stayed in suite for extra room, was very pleased with size of room & decor. Room had updated decor and felt warm & inviting; ceilings were high and liked suite way better than regular room. One of issues that could be better is hotel should water their outside plants & trees more, the hotel grounds are quite dry & could...

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Helpful?
1Thank Dee C
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Dee I thank you for taking the time to leave us your feedback on your stay here with us. I am delighted that you enjoyed our suite and it provided excess space for you and your family. We will get with our landscaping team and see if there is anything that can be done with the dryness of our...

Amarillo, Texas
Reviewed August 21, 2015

Hair dryer didn't work. Check in time, needed more help, the clerk was backed up several people and working the phone. He needed help. You would think check in time in the evenings would expect several check in's Employees were wonderful. John at the front desk was very professional and helpful

Review collected in partnership with La Quinta
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Helpful?
Thank danks415
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Danks We thank you for taking the time to leave us your feedback on your stay here with us. I apologize that the check-in process was not what you expected and I assure you that we will look into this matter. We generally do have multiple agents at the front desk and I assure you I will correct this....

Artesia, NM, United States
Reviewed August 20, 2015

We arrived very tired only to find the air conditioning was not working satisfactorily. Very disappointed. We had to take a short four hour nap before going to the airport. Motel was full and no rooms to move to.

Review collected in partnership with La Quinta
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Helpful?
Thank Royce P
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Royce I thank you for taking the time to leave us your feedback. It is never our intention to inconvenience any of our valued customers and I assure you we have addressed your concern with the air conditioning unit. We appreciate your loyalty and we look forward to seeing you again in the future. Best Regards, Ashley Cash

Amarillo, TX, United States
Reviewed August 18, 2015

Very nice clean hotel with great staff! Rooms were large and my husband thought the bed was better than ours at home! Breakfast was very good, lots of choices, and area was clean. I will choose this hotel again when returning to the area!

Review collected in partnership with La Quinta
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Helpful?
1Thank Judy C
Ashley C, General Manager at La Quinta Inn & Suites Lubbock North, responded to this review

Dear Judy C I am delighted to know that you and your husband enjoyed your stay here with us so well. We have temperpedic beds in approximately half of our rooms which I agree are more comfortable than my bed at home. We wish you safe travels and we look forward to seeing you again. Sincerely Ashley Cash

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The La Quinta Inn & Suites Lubbock North makes traveling a breeze, not to mention comfortable, thanks to free airport shuttle service (8am-5pm weekdays). We also feature modern amenities like flat screen televisions as well as Tempur-Pedic and pillow-top mattresses. You'll also enjoy a Free Bright Side Breakfast each morning. Take a refreshing swim in the heated indoor pool, relax in the Jacuzzi, or work out in our convenient onsite fitness center. In addition to free high-speed wired and wireless Internet access, each of our spacious guest rooms include a coffee maker, hairdryer, iron w/ironing board, work desk with extra outlets and more. Take advantage of our ample meeting space for your next business meeting or social event. The La Quinta Inn & Suites Lubbock North is located near several popular area attractions and restaurants including less than 10 minutes to Texas Tech campus. We are proud to be an Official Corporate Partner of Texas Tech University! ... more   less 

Additional Information about La Quinta Inn & Suites Lubbock North

Address: 5006 Auburn St, Lubbock, TX 79416-3031
Location: United States > Texas > Lubbock
Price Range: $88 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock North 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lubbock North
La Quinta Inn & Suites Lubbock North Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
Hotel Style:
#9 Business Hotel in Lubbock
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn & Suites Lubbock North staff and other travelers.
5 questions
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Canyon Lake, Texas
2 months ago
Live Oak
over a year ago
Live Oak
over a year ago
Huntsville, Texas

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Questions? Get answers from La Quinta Inn & Suites Lubbock North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't book here unless you absolutely have to. They don't care about their customers.”
 of 5 bubbles ricoe871, 1 week ago | Read review
“Not near the elevator because you can hear the "arrival" beep as it stops on each floor.”
 of 5 bubbles tshesimmons, 4 weeks ago | Read review
“All rooms appear to have good access to exits and front desk.”
 of 5 bubbles billw243, Dec 12, 2016 | Read review
“Make sure your air con works when it's hot in LBB.”
 of 5 bubbles 2cfoxc2, Sep 5, 2016 | Read review
“La Quinta hotels allow pets which is one of the things I like. Occasionally, you hear a dog barking.”
 of 5 bubbles 345RobH, Apr 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question