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Value Place Lubbock West

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Value Place Lubbock West
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
1 review
Reviewed October 3, 2016 via mobile

Place was quiet and staff was very helpful especially Chris at the front desk. Rooms are spacious and adequate for a traveler. The kitchen is useful when you get tired of the drive thru because you can cook a full meal in your room.

Helpful?
Thank yolir8
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

Watford, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 30, 2016 via mobile

After a 12 hour very long tiring drive we arrived. Found a dirty sheet on the sofa bed which had to be re made. Pay as you go for WiFi. Then find no cutlery or cups to make a drink. No complimentary anything. No soap no shampoo NOTHING!! It sure would be helpful if this was on their site when... More 

Helpful?
Thank alinz56
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best. More 

Jackson, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2016

checking in was very simple with Chris she was prepared and ready for us. all the staff (don't remember anyone else's name) was friendly and always smiling every time we saw them. the price was right for our stay. we will continue to stay in this clean and very friendly hotel. thank you again for all that you did and... More 

Helpful?
Thank AshleighT2003
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for your recent review of our hotel. I am delighted to hear you continually return to our hotel due to the excellent service our staff provides and the great rooms we have to offer. It is always a pleasure having you stay with us and we look forward to having you stay with us more in the future. More 

1 review
Reviewed June 3, 2016 via mobile

We booked this hotel last minute via hotels.com as we decided to stay in town an extra night. No issues booking and staff was friendly at check in/out but the room was awful. Since it's an extended stay with in room kitchenettes, the hallway smelled like old fried fish. The bed was extremely cheap with hard pillows and absolutely no... More 

Helpful?
Thank Spdadct
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for taking time to tell us about your experiences at our property. It’s unfortunate that your experience did not meet your expectations; and we extend our sincerest apologies. At Value Place, we strive to ensure each and every guest stay is satisfying. Please know that we are taking your feedback to heart. We would like to connect with... More 

Lubbock, Texas
1 review
Reviewed April 23, 2016

Enjoyable very clean hotel rooms chris. And all employees extremely helpful and frien dly. This hotel made us feel like we were at home. We highly recommend this value place to all that come to lubbock.

Helpful?
Thank jberry89
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for your great feedback! We are delighted to hear that your stay exceeded your expectations. Thank you for choosing to stay at Value Place and we look forward to having you as our guest in the near future. More 

Lubbock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2016

Simply writing my appreciation for the hotel staff and my great experience staying at VALUE PLACE. Staff always helpful to assist at anytime. Greeted by a smile everyday when I see the satff. Can't ask any better for helpful staff. Works alone can't express my appreciation for Amy, Jon, Jerry, and Candice who kept my room clean daily. In addition... More 

Helpful?
1 Thank Rodneywalker92
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon. More 

Montgomery, Texas
1 review
Reviewed February 1, 2016 via mobile

Chris, Amy & Candice have been very helpful with our stay. They accommodate us well and when something is needed they come through quickly. They are super clean! And super sweet hardworking ladies! If there is any place to stay this is it!! My only complaint would have to be that the elevator is ran by a mouse in a... More 

Helpful?
Thank Chris O
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for taking time to review our location. We are thrilled that we could provide you with a relaxing and enjoyable stay at our property. We are looking forward to your return trip and the chance to provide you with a perfect stay on your next visit. More 

1 review
Reviewed January 28, 2016

Just like the name of the hotel. You get a value for staying there. I dealt with Chris while I was in town for work and couldn't have asked for anything more out of her or the hotel. Surprisingly nice rooms, easy access to everything in town, and the staff was very accommodating.

Helpful?
Thank Austin C
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again. More 

Phoenix, Arizona
1 review
Reviewed January 26, 2016 via mobile

I was there for family visit and immediately greeted by Christina, an was so nice and friendly and always smiling. The room was very nice sized and very clean. I had no problems what so ever. Very friendly environment. Can wait to visit again.

Helpful?
Thank Tiffany T
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

Thank you for your great feedback, especially about our staff! We are delighted to hear that your stay exceeded your expectations. Thank you for choosing to stay at Value Place and we look forward to having you as our guest in the near future. More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 26, 2015

Amy handled our check un and can I just say WONDERFUL! She had a smile on her face and was friendly & polite. I visit Lubbock often, because if her this will be my only pick for a hotel. I've never had service so great.

Helpful?
1 Thank kyle j
Heather L, Guest Relations Manager at Value Place Lubbock West, responded to this review

We are happy to hear you had a positive experience at Value Place Lubbock West. Your kind words mean a lot to us. We hope to welcome you back to Lubbock soon. More 

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Value Place Lubbock West is conveniently located off of West Loop 289 & 19th St., just minutes away from shopping and the Depot District. Value Place Lubbock West is also just minutes away from the National Ranching Heritage Center and 10 minutes from the Buddy Holly Center. The downtown area is the hub of Lubbock’s arts and entertainment district. Indulge in the simple pleasures of antique shopping or a Saturday morning trip to the Farm and Art Market. Celebrate the finer things in life with a night out for dinner, music or the theater. While in Lubbock you can take in a round of golf at one of several courses or visit The Cactus Theater for one of their monthly shows. Don't miss out on the Depot District for night life and the Cap Rock and Llano Estacado Wineries. Also, check in on family and friends at Texas Tech or at our leading health care facilities; all of which are easily accessible and minutes from Value Place Lubbock West. Once you arrive at our location, our friendly Value Place Lubbock West team will be happy to help you navigate around town. Just think of us as your guide to the Lubbock, TX area - from the best local restaurants and attractions to any driving directions you might need to get you there, we are here to make your stay at Value Place Lubbock West exceptional.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 

Additional Information about Value Place Lubbock West

Address: 2311 West Loop 289, 19th St. & 289 W Loop, Lubbock, TX 79407
Location: United States > Texas > Lubbock
Price Range: $46 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Value Place Lubbock West 2.5*
Number of rooms: 106
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Also Known As:
Value Place Lubbock West Hotel Lubbock
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Questions & Answers

Questions? Get answers from Value Place Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Smoking rooms are only on 3rd floor. However, 4th floor is quieter.”
 of 5 bubbles DavisandBrooks410, Nov 1, 2015 | Read review
“Room at the back of the hotel away from the freeway noise, also ask for a top floor room to avoid heavy footed overhead neighbours!”
 of 5 bubbles BobN662, Sep 30, 2015 | Read review
“Less noise on the top floor”
 of 5 bubbles Txdoc2015, Sep 17, 2015 | Read review
“3rd floor is a smoking floor”
 of 5 bubbles 216caitling, Jun 21, 2015 | Read review
“Go ELSEWHERE to get a good room”
 of 5 bubbles trustee1, Jun 17, 2015 | Read review
5 of 5
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