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Arbor Inn and Suites

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#19 of 63 Hotels in Lubbock
Certificate of Excellence
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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I came to Lubbock for a business trip and stayed one night in the hotel. I have only good things to say about my stay. The staff at the front desk was very friendly and from what I understand it was a crazy weekend with school starting. The two girls worked extra hours and still were very helpful and friendly.... More 

Helpful?
Thank rwm9874
1 review
1 of 5 stars Reviewed 3 weeks ago

I have stayed in this hotel before & thought it was pretty good. Until my recent experience. I booked my stay online like I had done in the past. But this time for whatever reason an error ocurred during that booking which I didnt realize until I saw a few days later that I had been charged a "no show"... More 

Helpful?
Thank Beth L
Sofia, Bulgaria
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My first visit here was at least 6 years ago. Nothing has changed but the environment doesn't look worn out - evidence for a good management. The suites are spacious and well equipped. Good noise isolation to the outside if the windows are kept closed.

Helpful?
Thank ToThePoint2015
Chattanooga, United States
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Good size hotel, clean & friendly. A little dated looking but still clean. Large size room. Didn't really need the additional suite area. Only complaint was the alarm went off in the vacant room next door around 5:50 am & I finally called the front desk around 6:10 am. The alarm went quiet shortly thereafter. Not sure if the person... More 

Helpful?
Thank Darlene S
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Darlene, Happy you chose us to stay the evening. Sorry to hear about the alarm waking you up. We will certainly look at getting that corrected. Thanks, Rob More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016 via mobile

Nice pool...only complaint is that there was only one table with an umbrella for shade. Every family at the pool was eyeballing that table and waiting like vultures for the table to open up so someone could grab it. More tables with umbrellas would be fabulous!

Helpful?
Thank Krisha D
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Krisha, Happy we could be part of your daughters birthday party. We will be adding an umbrella next summer; after the spring winds. Thanks, Rob More 

Austin, Texas
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

Our second time here; good overnight stop while travelling through Texas. Very large rooms -- the suites weren't price wise much more, but for our overnight we had more than enough room. It is very clean and the breakfast included which is ok but the staff work hard and keep it clean. Call hotel direct for best rates when booking... More 

Helpful?
Thank Travel4pet
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Meze2012, Thank you for your comments. Big, clean rooms. Enough said. Rob More 

Grand Bahama Island
Level Contributor
181 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

Traveling with a pet sometimes is tricky. Not here though, this hotel is very friendly and excepting of pets. No up charge. Though there is a 25 dollar refundable deposit, as long as Fido minds his manners and doesnt tear up anything. Our room was spacious and clean. The beds were very comfortable. They do have a free breakfast of... More 

Helpful?
Thank FishinTexan
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Fishin Texan, We love responsible pet owners and their pets. We understand that our guest's pets are part of the family and enjoy time away from the normal routine. Thanks, Rob More 

1 review
5 of 5 stars Reviewed July 28, 2016 via mobile

We had our wedding in Lubbock and several family members and friends drive in from all over....the rooms where awesome, spacious and clean....and the staff was exceptional.... the pool area was a nice and setene area to relax and spend time talking with everyone......a perfect weekend!

Helpful?
Thank Jami R
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Jami, Congratulations on the wedding. We are humbled you chose us to celebrate such a special occasion. Hope to see you on your first anniversary. Rob More 

Lamesa, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2016 via mobile

This hotel is new in Lubbock area. We chose to stay last minute so we paid a little more than we would like. The rooms were spacious, clean and modern. The bathroom has a walk in shower and a separate tub. The bed was nice and comfy. There was a safe in the room to keep Valuables in. The highlight... More 

Helpful?
Thank Shanan W
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Shanan, Thank you for taking the time to tell us about stay. Hope to see you the next time your plans bring you to Lubbock. Rob More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2016 via mobile

Our visit was nice. We were in town to visit family. It was graduation weekend so our room price was outrageous. It the not worth $350. Would never pay that again. Arbor inn was a little old. Needs some updates.

Helpful?
1 Thank Brenda C
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Brenda C, Thank you for taking the time to fill out a review. I am glad you had a nice visit while in our wonderful city. Texas Tech Graduation in May is the busiest weekend of the year for Lubbock. Please try us again during the summer months when the rates are more reasonable and our pool is open... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424-1163
Location: United States > Texas > Lubbock
Price Range: $122 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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