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Arbor Inn and Suites

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#16 of 64 Hotels in Lubbock
Certificate of Excellence
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208 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Chattanooga, United States
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Good size hotel, clean & friendly. A little dated looking but still clean. Large size room. Didn't really need the additional suite area. Only complaint was the alarm went off in the vacant room next door around 5:50 am & I finally called the front desk around 6:10 am. The alarm went quiet shortly thereafter. Not sure if the person... More 

Helpful?
Thank Darlene S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Nice pool...only complaint is that there was only one table with an umbrella for shade. Every family at the pool was eyeballing that table and waiting like vultures for the table to open up so someone could grab it. More tables with umbrellas would be fabulous!

Helpful?
Thank Krisha D
Austin, Texas
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our second time here; good overnight stop while travelling through Texas. Very large rooms -- the suites weren't price wise much more, but for our overnight we had more than enough room. It is very clean and the breakfast included which is ok but the staff work hard and keep it clean. Call hotel direct for best rates when booking... More 

Helpful?
Thank Travel4pet
Grand Bahama Island
Level Contributor
170 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Traveling with a pet sometimes is tricky. Not here though, this hotel is very friendly and excepting of pets. No up charge. Though there is a 25 dollar refundable deposit, as long as Fido minds his manners and doesnt tear up anything. Our room was spacious and clean. The beds were very comfortable. They do have a free breakfast of... More 

Helpful?
Thank FishinTexan
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had our wedding in Lubbock and several family members and friends drive in from all over....the rooms where awesome, spacious and clean....and the staff was exceptional.... the pool area was a nice and setene area to relax and spend time talking with everyone......a perfect weekend!

Helpful?
Thank Jami R
Lamesa, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2016 via mobile

This hotel is new in Lubbock area. We chose to stay last minute so we paid a little more than we would like. The rooms were spacious, clean and modern. The bathroom has a walk in shower and a separate tub. The bed was nice and comfy. There was a safe in the room to keep Valuables in. The highlight... More 

Helpful?
Thank Shanan W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2016 via mobile

Our visit was nice. We were in town to visit family. It was graduation weekend so our room price was outrageous. It the not worth $350. Would never pay that again. Arbor inn was a little old. Needs some updates.

Helpful?
1 Thank Brenda C
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Brenda C, Thank you for taking the time to fill out a review. I am glad you had a nice visit while in our wonderful city. Texas Tech Graduation in May is the busiest weekend of the year for Lubbock. Please try us again during the summer months when the rates are more reasonable and our pool is open... More 

Houston, Texas
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed June 20, 2016

The Arbor Inn delivered more than I expected. We stayed in room 201 on 6-20-2016. The room was large and the beds were comfortable. Water pressure was excellent and the hot water was plentiful. We had a small refrigerator, microwave, single serve coffee maker, and a safe. The room was located close to the elevator but we never heard any... More 

Helpful?
6 Thank Deepoutdoors
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Deepoutdoors, Thank you for taking the time to fill out a review. I appreciate all your comments but am most proud of the service given by our staff. Finding good people in our industry is a very difficult one and I agree Chanel is a wonderful girl. See you the next time your travels bring you to Lubbock. Rob More 

Georgetown, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 16, 2016

Tired looking hotel needing upgrade. I was in room 301. I did not see any handicapped parking signs near the front lobby. TV controls were hard to use. TV response was erratic. You had to put a significant amount of pressure on controls to get "iffy" response. No TV schedule in room. No writing materials. Shower did not work properly.... More 

Helpful?
1 Thank farsight
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Farsight, Thank you for taking the time to fill out a review. I am happy you enjoyed the bed and that our housekeeping staff was doing a good job. I find in our industry those 2 things are high on our list of priorities. We can certainly have helped you with the television and the shower issues. Our maintenance... More 

Hurst, Texas, United States
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 24, 2016

I had never heard of this chain before but because of the previous positive reviews decide to book and I wasn't disappointed. The room was spacious, comfy and clean. The cookies, coffee and bottles of cold water were so very nice. I'd stay there again!

Helpful?
2 Thank HappyCamper917
Rob M, Owner at Arbor Inn and Suites, responded to this review

Hi Happy Camper, Thank you for the kind words. I am glad you decided to stay with us. Hope to see you again next time. Rob More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424-1163
Location: United States > Texas > Lubbock
Price Range: $122 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#6 Best Value Hotel in Lubbock
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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