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Arbor Inn and Suites

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#20 of 64 Hotels in Lubbock
Certificate of Excellence
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1 room 2 adults 0 children
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Arbor Inn and Suites
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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Naperville, IL
Reviewed 2 days ago NEW

Very nice place. We were pleasantly surprised. Our room was quite large and the pillows and bedding were heavenly. The staff was outstanding - we loved the complimentary cookies and cold water bottles in the lobby. When asked, the front desk even produced a DVD player for us to borrow for the evening. The only small negative was that the...

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Helpful?
Thank Yahoosuz
Georgetown, Texas
Reviewed 2 weeks ago

Check in went well. The young man at the front desk was polite. It was NYE, but the hotel was quiet with only a few cars in the parking lot. The room was fine except that the full length mirror in the main room was dirty, very obviously dirty, and there was a plastic piece of something, a hair tie,...

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Thank Cally E
Houston, Texas
Reviewed 4 weeks ago

Except for the weather, Lubbock was a good place to visit on graduation weekend. Arbor Inn and Suites surprised us. Each room has a separate living room and a large bedroom and bath. On a weekend when the city motels were sold out, many of them increased their prices. Arbor Inn was a good value for its price. The breakfast...

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Thank Deannadurbin
Dennis, Texas
Reviewed December 11, 2016

Our room was quiet and was well laid out. The location was convenient to all our south Lubbock activities. I appreciated the separate makeup area and they have the best pet policy. Staying at The Arbor Inn and Suites enhanced our trip to Lubbock.

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Thank dw4ttu
Austin, Texas
Reviewed December 10, 2016

On road trip headed West, this is the absolute best place to stay on the way! We stayed twice on the way out and back home over Thanksgiving, and as always, the rooms are very clean, very comfortable bed and very spacious. We don't stay in the suites because the "standard" room has plenty of room including a separate sitting...

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Thank Travel4pet
Austin, Texas, United States
Reviewed October 28, 2016 via mobile

Best bang for your buck! This is our second time to stay at the Arbor Inn. The rooms are spacious and clean. The front desk staff and housekeeping are friendly and helpful. The pool area lower than the rest of the hotel so you can escape the brutal wind. We travel with our dog and it is easy and pleasant...

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Helpful?
Thank Krista B
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Krista B, Thank you for the nice review. Hope to see you again in Lubbock. Rob

Reviewed October 16, 2016 via mobile

This is best hotel I've stayed at in Lubbock. It's clean, quiet, and the beds are super comfortable. The fact that pets are allowed for free is very nice as well. We spent one night there while attending a Tech game and were able to take our Bassett Hound and relax. I even booked last minute and the price wasn't...

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Helpful?
Thank Kim G
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Kim G, Thank you for the awesome shout out. Glad you could bring the hound. Rob

Reviewed October 7, 2016

We have stayed at this hotel before and appreciate that it is pet friendly. The pool area and lobby look nice. However, It is time for carpets to be replaced or cleaned. Someone spilled styrofoam pieces all over the back entrance to the hotel when we arrived and remained there until we left the next morning. I was surprised that...

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Helpful?
Thank verag751
RemrockLubbock_Texas, Manager at Arbor Inn and Suites, responded to this review

Hi Verag751, We strive for perfection in every aspect of our industry. From friendly efficient front desk staff to detailed housekeepers. I see we failed to keep the common areas clean on the Texas Tech game weekend. I appreciate letting us know. Hope to see you next season. Rob

Deer Park, Texas
Reviewed October 4, 2016 via mobile

Great Hotel, Very Friendly Staff. Nice outdoor pool and hot tub to relax in. Rooms are very spacious and comfortable beds, to make a good nights sleep. Breakfast was perfect to start the day off. Would highly recommend staying here.

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Thank Frankster316
Rob M, Manager at Arbor Inn and Suites, responded to this review

Hi Franster316, Thank you for taking the time to compliment your stay with. Hope to see you again.

Reviewed September 6, 2016 via mobile

I came to Lubbock for a business trip and stayed one night in the hotel. I have only good things to say about my stay. The staff at the front desk was very friendly and from what I understand it was a crazy weekend with school starting. The two girls worked extra hours and still were very helpful and friendly....

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Helpful?
Thank rwm9874
Rob M, Manager at Arbor Inn and Suites, responded to this review

HI Rwm9874, I appreciate the kind words and hope to see you again. Thanks, Rob

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424
Location: United States > Texas > Lubbock
Price Range: $110 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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Questions & Answers

Here's what travelers have asked, with answers from Arbor Inn and Suites staff and other travelers.
4 questions
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Questions? Get answers from Arbor Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to entertain a group in your room, ask for one that has a small kitchen and enough room around the television to watch a game.”
 of 5 bubbles Deannadurbin, 4 weeks ago | Read review
“rooms on the end closer to main lobby are best”
 of 5 bubbles Travel4pet, Dec 10, 2016 | Read review
“Avoid pet rooms. Don't walk on carpet without shoes.”
 of 5 bubbles verag751, Oct 7, 2016 | Read review
“3rd floor - wonderful sunrises but be prepared for noise from the highway if windows are open. 2nd floor (East) - a view to trees and pool.”
 of 5 bubbles ToThePoint2015, Aug 26, 2016 | Read review
“handicap rooms if available are larger and cozier”
 of 5 bubbles goodexperieince, May 22, 2016 | Read review
5 of 5
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