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Quality Inn

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Quality Inn
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn
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Showing 83: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2013

I have never written a review but I was so disappointed I hope this helps Someone!! As soon as we walked in the workers had their music blazing down the hallways. They were speaking loud and unfortunately overheard their disgusting vulgar conversation. The room seemed okay but the carpet felt greasy as if it had never been cleaned rather just... More 

Helpful?
1 Thank Martha6009
holbb, General Manager at Quality Inn, responded to this review

We thank you for staying with us and for your comments. We are deeply sorry that you found some aspects of the Quality Inn by Choice Hotels less than satisfactory. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to target... More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed May 14, 2013

My wife and I thoroughly enjoyed our stays in this Quality Inn.. Susanne was particularly helpful. She recognized my Elite StatusWe were on our way from Aurora, Colorado, to and from New Braunfels, Texas.

Helpful?
Thank WilliamA162
holbb, Manager at Quality Inn, responded to this review

Thank you very much for choosing to stay with us. The entire Team is very happy to hear you enjoyed your visit; we all enjoy the hospitality we may provide. We hope to see you again soon, More 

Denver, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2013

The employees were great, the room was great, and the breakfast was great. I thanked for being a choice member. This time the photos did not deceive me. It was so nice we decided to stay another night just because we did not want to drive home in the terrible wind and snow we would have met on the way... More 

Helpful?
Thank llloy714
holbb, General Manager at Quality Inn, responded to this review

Thank you for your review we love to hear about our guests experience! I am so happy to hear that you enjoyed your stay with us and we will see you next time. Your comments will pleased our employes. we have proud for our QUALITY style Hospitality. More 

Longmont, CO
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 5, 2013

This is easily one of the worst hotels I have stayed at. Bathroom had rust stains all around the faucet and drain. Entire place smelled of cigarette smoke. Our room backed up to what appeared to be the housekeeping closet and the noise was terrible. Breakfast was a joke. They had three containers of yogurt, a few apples and some... More 

Helpful?
Thank MissBeth3
holbb, Manager at Quality Inn, responded to this review

We thank you for staying with us and for your comments. We are deeply sorry that you found some aspects of the Quality Inn by Choice Hotels less than satisfactory. Without comments like yours we would not have the opportunity to improve upon our services, and the feedback we receive from our valued guests, like you, enables us to target... More 

Seminole, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 25, 2013

We had a great stay at this hotel the rooms were clean, we did the color run and the location was great. The employees were excellent ask for help and they were very kind to help. We ask to check out a little later due to we were doing the color run and want a shower before we left, and... More 

Helpful?
Thank Rosaura63
holbb, Manager at Quality Inn, responded to this review

Thank you so much for staying with us!! We love to see such great comments on our hotel. We work hard each and every day to try and make our guests raving fans. I hope that we have the chance to serve you again in the future. More 

Ft. Worth, Texas
1 review
4 of 5 stars Reviewed March 22, 2013

I enjoyed my stay at the Quality Inn. I was not happy with your employee Michael but Jessie and Amanda made my stay with this hotel very pleasant. Both were so friendly and gave great customer service. Both girls really know the business and were able to answer all my questions with a smile!! The breakfast was good and the... More 

Helpful?
Thank Judy D
holbb, Owner at Quality Inn, responded to this review

I love to read our reviews!! Thank you so much for staying with us. It is a pleasure to be able to serve our guests and we try to make sure that shows. I hope that we have the chance to serve you again in the future More 

2 reviews
5 of 5 stars Reviewed March 16, 2013

Great stay with a great big breakfast. Thank you quality inn. We had great service, friendly people, and the breakfast wast enough with great choices. Easy to get to the hotel. Rooms were clean big tv easy access to Internet, and lots of facilities to work out or play on the pool.

Helpful?
Thank Choi491
holbb, Manager at Quality Inn, responded to this review

Thank you for all of your kind words! We have shared your review with our team and they were excited to hear you had such a great stay with us. We appreciate you choosing to stay with us on numerous occasions and we look forward to your return. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 11, 2013

This hotel far exceeded my expectations. I thouroughly enjoyed my stay here beginning with my check in with the very friendly desk clerk, Amanda. She greeted me with a smile and made me feel very welcome. The room was very comfortable and I will make sure this is where I stay my next time in Lubbock.

Helpful?
Thank Texastraveler817
holbb, Manager at Quality Inn, responded to this review

Glad you could join us on your stay. Thanks for making us your comment on QUALITY STAFF AT QUALITY INN. That mean to us a lot!! We're looking forward to welcoming you back soon!! More 

Midland, Texas
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 9, 2013

We usually prefer Comfort Inn over Quality Inns, but this hotel was very nice. The room was clean and comfortable, and both persons I dealt with at the front desk were cheerful and helpful. I have never checked in to a hotel so fast! I was tired from a long drive and probably came across as pretty rude when i... More 

Helpful?
Thank Renee G
holbb, Manager at Quality Inn, responded to this review

Here at our property we are excited to have the chance to make your stay with us the best it could possibly be, especially due to the circumstances. I'm so glad you were able to experience our warm QUALITY hospitality. We are all about Guest Satisfaction, and we truly believe in it, but besides that we LOVE our guest. So... More 

Wichita, Kansas
2 reviews
4 of 5 stars Reviewed March 8, 2013

The hotel was in great location as well as the nice room I was provided with. Very impressed with guest service. Amanda was very nice and had breakfast ready and open one hour before scheduled breakfast time very convient. Jesse checked us in and she was awsome i will be staying here again!

Helpful?
Thank Martha W
holbb, Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write a review on us. We are so pleased that you enjoyed your stay with us. All feedback is appreciated and we will use this to share with our team for training purposes. We take pride in our rooms and our staff, so we are glad that all were up to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 5706 Interstate 27, Lubbock, TX 79404-5107
Location: United States > Texas > Lubbock
Price Range: $61 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 48
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Also Known As:
Quality Inn Lubbock
Lubbock Quality Inn
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