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BEST WESTERN PLUS Lubbock Windsor Inn

#19 of 62 Hotels in Lubbock
GreenLeadersSilver level
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5410 Interstate 27, Lubbock, TX 79404-4500
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BEST WESTERN PLUS Lubbock Windsor Inn
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651 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Suisun City, United States
5 of 5 stars Reviewed yesterday NEW

The warm welcome when I checked into the Best Western Plus Lubbock, Texas just made my stay very comfortable. The staff very friendly toward each and every guess that entered their doors. As I stated when I left it is now my home when I'm in town. for class reunion, or to visit family.

Review collected in partnership with Best Western

Helpful?
Thank Lacey G
Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

My travel to the Best Western Plus Lubbock Windsor Inn was a last minute arrangement. However, the service I received was anything but last minute. I opted for a late check-in and was greeted with exceptional customer service from the front desk attendee. My check-in was expedited because the front desk person knew I was checking in late and took... More 

Helpful?
Thank leedavila79
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Front desk clerk was very friendly and efficient on checking in. She had several clients and was able to multitask and made sure everyone was handled professionally. She recommended dinner delivery options for us. We settled on Chinese and it was as good as she said. Pool was nice and clean. Rooms were clean and beds were comfortable. We didn't... More 

Helpful?
Thank Heidisue2010
new york, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our reception was very welcoming with ice cold infused water waiting for us in lobby. It was 108 degrees outside Motel did not seems to be that appealing from outside but it was nice inside, room was nice and well decored. Pool was a plus. we will recommend this to all.

Review collected in partnership with Best Western

Helpful?
Thank Micheal M
Dallas, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Getting run down and not keeping property up. My Key had to be activated every time I came to my room. I Had to wait at desk for over 15 minutes late at night. Had to wait and show ID each time I came to my room which was on the 2nd floor at the end of the hall. Was... More 

Helpful?
Thank Donna H
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Please accept our apology for not exceeding your expectations. Magnetic key cards are very sensitive, if you keep key next to the cell phone, with other cards with magnetic strips, touches the water etc. are few of the reasons why it gets deactivated. Asking for ID is for security of the guests. Agent can not issue any room key to... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Had to attend the orientation at Texas Tech University, I always choose Best Western as I am a rewards member and get very good rates when choosing to stay at any location. This is one of the best hotels for an excellent price. Very clean and quiet. Secure access even from other outside doors. I would recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank prabhashaw
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Appreciate your loyalty to Best Western. Thank you for your compliments. More 

Portland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel itself and staff was nice. We had no issues with our stay. Everything went smooth and what one expects at a hotel. We would recommend this hotel to anyone. Make sure you getting a deal when you call to book room.

Review collected in partnership with Best Western

Helpful?
Thank Peter V
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so much. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First, the hotel is in front of some sketchy apartments that you hear radios and screaming all night. Upon check in, they were not helpful at all. I am a Diamond member and was advised that points could not be utilized which was fine. However the uncaring attitude and the unwillingness to accommodate someone that stays over 150 nights a... More 

Review collected in partnership with Best Western

Helpful?
1 Thank chrisrH7781YW
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Please accept our apology for not exceeding your expectations. We understand your frustration for not being able to use your rewards points for your stay due to the size of the family you were travelling with. We appreciate you being a diamond member loyalty to our brand. July 4th is a celebration weekend and the noise would have been even... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

At the end of a long, long road trip, it was nice to finally arrive at our last hotel and find the best of all. Clean, professional, safe, awesome breakfast and super friendly. The day we left, I discovered I had left a hand bag containing all of my emergency credit cards. I called Gloria and she told me the... More 

Helpful?
Thank James M
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thanks a lot. More 

Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We were coming home off a long road trip. After having to drive through the night the first night of the trip because we couldn't find a motel, we started calling ahead to the next town we were going to be in, from the road, to make a reservation to prevent a re-occurance. We had stayed in the Best Western... More 

Helpful?
Thank catw0man77
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We are glad to hear that one of our team members was able to fix the mistake agent made and helped every possible way to make your stay comfortable and enjoyable. Thank you for your compliments. I will forward your concern to the 800# call center manager. Please accept our apology on behalf of the 800# team. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Location: United States > Texas > Lubbock
Price Range: $95 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#3 Best Value Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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