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BEST WESTERN PLUS Lubbock Windsor Inn

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#19 of 63 Hotels in Lubbock
GreenLeadersSilver level
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BEST WESTERN PLUS Lubbock Windsor Inn
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663 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Level Contributor
10 reviews
7 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Supposed to stay here 3 nights. made it only one night and checked out. terrible smell coming from what we thought was the dresser that we didn't figure out where it was coming from because there was nothing there. My son noticed smell coming from the bed when he awoke. The sheets looked clean so he looked deeper by flipping... More 

Helpful?
Thank TierraD43
Perkins, Oklahoma, United States
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ive stayed at Best westerns for a few years now and this location is right on track with holding up the quality of the brand. The rooms were clean comfortable and quiet. I will stay here again if I ever find my way back through here.

Review collected in partnership with Best Western

Helpful?
Thank Tony S
1 review
5 of 5 stars Reviewed 4 days ago NEW

Best Western is always easy to book with accommodating staff. Very comfortable beds with lots of great pillows. Great shower! All in all will stay again when making this trip. Four adults stayed in this room comfortably.

Review collected in partnership with Best Western

Helpful?
Thank cathybO3461QY
Kerrville, Texas, United States
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was the last stop on our trip to Yellowstone before we were home again and we were very pleased! Expedient check-in, with a warm and friendly greeting! Comfy, clean and quiet accommodations! Our room was very well appointed and big with a sofa as well as a desk and chairs which gave us the room to be comfortable without... More 

Helpful?
Thank Gloria A
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This was our last stop back home from our Sturgis trip. And we couldn't have been happier. Our room was clean, comfortable, and spacious. Coffee and juice was available 24 hours. The pool and hot tub were clean and well maintained. And the staff was very friendly, outgoing, and extremely attentive. Even the owner of the hotel was on hand... More 

Helpful?
Thank Brett L
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so much for your compliments to our team. See you next time, have a great time. More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice clean rooms; good breakfast selection. A little bit of a confined workout room but was ok for just a bit of exercise. Security seemed good - all doors leading in hotel required a card swipe. Friendly staff

Helpful?
Thank Laurence60956
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We appreciate your time and compliments. Thank you. More 

Corpus Christi, TX, United States
1 review
1 of 5 stars Reviewed 1 week ago

Manager would not return phone call. Manager refused to return my money because I did not cancel my reservation by the stipulated time because I was not made aware of an unfortunate circumstance I had no control over.

Review collected in partnership with Best Western

Helpful?
Thank Michael T
Wichita Falls, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was friendly, the room was clean, and the receipt was under the door in the morning making check out a breeze! The breakfast area was well stocked for the morning rush and there was enough room to accommodate all those who were there.

Helpful?
Thank Whatsamatteru77
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

You made our team feel so proud. Thank you so much for your kind words. More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Michael at the Front Desk on the afternoon of August 6, 2016 has the worst customer service skills I have ever encountered. Our family of 5 booked a queen suite that sleeps 6. The reservation was under my husband's name. When we checked in, we were being charged extra for myself and 3 kids. We're supposed to pay per room... More 

Helpful?
Thank AEFMartinez16
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire staff, I would like to apologize for not exceeding your expectations. F D Agent's way of explaining policies or how rates are structured were different than usual. Hotel did not charge your party for any extra person. (FYI: Guests are paying per room but rate per room depends on number of occupants, number 6 represents... More 

Lewisville
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was clean and the staff was friendly. Our biggest issue at this particular hotel was that our king bed had a groove in the middle and we kept rolling into each other all night. Neither of us slept well and woke up with body aches. The bed was the only bad part of this room.

Review collected in partnership with Best Western

Helpful?
Thank Nancy N
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire staff, I would like to apologize for the inconvenience. We will make sure to look into the bed situation for our future guests. Thank you for informing us, we wouldn't be here without our guests' help. Hope to see you in future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Location: United States > Texas > Lubbock
Price Range: $95 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 57
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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