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BEST WESTERN PLUS Lubbock Windsor Inn

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#23 of 63 Hotels in Lubbock
GreenLeadersSilver level
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BEST WESTERN PLUS Lubbock Windsor Inn
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676 Reviews from our TripAdvisor Community

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Showing 670: English reviews
San Antonio, Texas
1 review
3 of 5 stars Reviewed 5 days ago NEW

Room was clean and comfortable but smelled a little musty til the a/c was turned up; the shower needs some mold abatement and there was a cucaracha in the tub in the a.m. The breakfast was good but staff had to be reminded to refill some items.

Review collected in partnership with Best Western

Helpful?
Thank ycione
ICare_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for you feedback. We do greatly appreciate you taking the time to review us. We had our maintenance staff take care of your concerns, and I addressed the other issues you highlighted. We hope to see you again. More 

1 review
4 of 5 stars Reviewed 1 week ago

We travel with a group of friends and stay in several Best Western Hotels this one is on of the nice ones. We enjoy the clean pool and the friendly staff. The room's very clean. the hotel is in a good location.

Helpful?
Thank Siegmar G
ICare_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for taking the time to review us. We hope to see again. More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This by far the shadiest hotel I have ever been to. Immediately once I arrived, I could tell this was an older property that probably used to be another hotel. They make you sign a form that lists all the fees that you may incur. This surprised me as I've never seen this before but then again I'm used to... More 

Helpful?
1 Thank Natasha M
ICare_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of the entire hotel staff, I apologize for not meeting your expectations. We do appreciate you bringing these concerns to our attention and they will be addressed immediately. More 

Jacksonville, Florida
Level Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was friendly and it was a quick check in and check out. The room was clean and comfortable, price was ok. internet worked ok. breakfast was typical continental breakfast. I would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank BigRigHauler
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so much. More 

London, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We favor Best Western Plus, but are unsure how this one got the designation. Our ADA accessible room was tiny- a wheelchair could not have moved about in this room. The bathroom was not completely painted-large sections of old paint and patches were visible. Bathroom door could not be closed completely, then could hardly be opened. Toilet paper holder was... More 

Helpful?
Thank PepperMarsh
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the... More 

Sarasota, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We arrived to find a comfortable and clean room. The beds were sleep producing (much needed after a long drive). The breakfast of eggs,sausage, and delicious coffee sent us on our way satified. Would recommend this place highly if you are in Lubbock.

Helpful?
Thank Sandra W
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is better by far as compared to others in the Lubbock area. A full breakfast, comfortable accommodations and most of all a friendly and attentive staff. Hotel rates in the area were overpriced but Best Western's rates are family friendly and affordable for anyone. Take from me, if you go once - you will go back again.

Helpful?
Thank Arturo G
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so much. More 

Atlanta, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel, when we came back to Lubbock for our granddaughter's birthday. The room was filthy, the water pressure was horrible. We had a Jacuzzi room and there was mold growing around the jets, the renovations that were done were pitiful, you could see where they didn't even complete the painting of the room. To top it... More 

Review collected in partnership with Best Western

Helpful?
Thank Richard R
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Hotel cleaning staff is very easy target for misplaced items by guests. All hotels have lots of unclaimed chargers in their lost and found department, and often guests find it useful when they forget to bring one. Hope you will give us another chance... More 

Richardson, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel appears to have been recently remodeled and is very clean and updated. Rooms and beds comfortable. Complimentary hot breakfast was good and plentiful. Staff friendly. Did not use the pool/spa but there were lots of people using it, appeared well maintained.

Review collected in partnership with Best Western

Helpful?
Thank 851suzannek
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you so much. More 

Floydada, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms were very nice & included a refrigerator & microwave. The bed was good. The staff was very cordial & especially friendly to our granddaughters. The hot breakfast was good though limited seating space. The indoor pool was small & lobby was non-existent but that could be a non-factor if only need for sleeping. Would recommend.

Helpful?
Thank Bearspants
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Our establishment is considered to be a limited service motel. Glad to read about your room, bed and breakfast experience. Thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Location: United States > Texas > Lubbock
Price Range: $89 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 64
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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