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La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
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291 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Lubbock West Medical Center
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Showing 291: English reviews
paris, United States
1 review
5 of 5 stars Reviewed June 20, 2016

The staff were friendly and accommodating. Facilities were nice and comfortable. Good breakfast with appropriate hours. Pool was nice but a bit small. Check in and out was quick and efficient. The décor was beautiful and kept clean. There was plenty of parking although some of it was not accessible due to being under construction.

Review collected in partnership with La Quinta

Helpful?
Thank Pam F
canyonlaketexas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2016

Wasn't sure how it would be when we pulled up! Going inside, I was very pleasantly surprised! Sure it's been there for awhile but it has been updated. It must have been a 4 star hotel in its hayday!! It had glass elevators and 6 floors. You could look down on an expansive lobby! Beds were comfy and a great... More 

Helpful?
Thank maureenRich
Forney, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed June 9, 2016

This La Quinta is very dated. The walls, fixtures, paint, etc. are in horrible shape. The toilet handle broke the first time we used it and it took a while to get it "fixed". This fix involved hooking a rubber band to the handle. It wasn't properly fixed until the following day. Also while we were out during the day,... More 

Helpful?
Thank Huffman4
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I am sorry for the issue's you incurred during your last stay. I have put the room off market till all issue's in the room are resolved as well as had a coaching lesson with the room attendant and maintenance team on proper cleaning/fixing issue's in the room. I hope to see you... More 

Lucasville, United States
1 review
4 of 5 stars Reviewed June 6, 2016

I stayed at this La Quinta because I had a family member in the hospital. The hotel staff was courteous and made sure everything was okay with my stay. They made sure I received the medical stay rate and offered easy directions to walk to the hospital. The biggest draw back is that there is no laundry facility on site... More 

Review collected in partnership with La Quinta

Helpful?
Thank John D
Level Contributor
3 reviews
5 of 5 stars Reviewed June 1, 2016 via mobile

We needed a place to stay that allowed dogs while my motor home was in the shop for repairs. We found this place and it fits the bill. It is clean and does not smell like cigarettes or pets. All rooms are entered thru the interior lobby area. We got a room with two queen bed and find it quite... More 

Helpful?
Thank Janet K
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 21, 2016

Don't waste your money. From the outside we thought it would be a nice stay. Wrong. The rooms are terrible and very run down. Have to sign in stating that it's $250 if you smoke in the room however the room stinks like smoke already and we had to sleep with the window open. Really makes it a bad night... More 

Helpful?
Thank Brian A
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I am sorry you were not given the standard you deserved during your last stay with us. I will make sure and get the lock replaced on your past room. And I will personally talk to the Room attendant and make sure she understands where she went wrong. Once again thank you so... More 

2 reviews
2 of 5 stars Reviewed May 21, 2016

We stayed in this La Quinta for the first time while attending a neice's graduation from Texas Tech. The lobby was nice but the room left a lot to be desired. First of all the key lock was broken and it took 3 key cards to get in at various times, which necessitated multiple trips to a busy front desk.... More 

Review collected in partnership with La Quinta

Helpful?
Thank Marylin O
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for your response. I am sorry that we did not catch the issues you mentioned before you checked in. I will pull this room out of order and make sure a member of my staff corrects the issues before we sale it to another guest. I will also tell my staff about your comment about how friendly they... More 

Floydada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2016

I had a very pleasant stay at this hotel. I have stayed several times and never had a problem The bed was very comfortable, the staff was courteous. It was an outstanding experience. I had a doctors appointment early down the street, and made it just fine! Thank you for your hospitality. I recommend this hotel to anyone who needs... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank Kenneth P
Carlsbad, United States
1 review
3 of 5 stars Reviewed May 17, 2016

Nice hotel but there was some pluming problems taken a shower and tub filled and the refridge didn't work but I really liked the fact that the hotel was pet friendly so I would return for that fact. thanks so much denise h

Review collected in partnership with La Quinta

Helpful?
Thank Denise H
Bedford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2016

Nice hotel, GREAT location close to TTU campus and no major issues A little road noise from the highway, but that's what you should expect when you book any hotel that is on a highway. Will try to request room on the east side (odd numbered rooms) next time to see if it's quieter.

Review collected in partnership with La Quinta

Helpful?
1 Thank Claus H
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407-2416
Location: United States > Texas > Lubbock
Price Range: $83 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock
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