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La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
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291 Reviews from our TripAdvisor Community

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Showing 291: English reviews
McAllen, Texas
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stopped here for the night since it's right across the university. First of all the building is well maintained for it being an older style la Quinta and is near everything. The room we got was a double bed standard room let me tell you it does not come with a fridge or microwave you are better off keeping... More 

Helpful?
Thank doblei87
lubbock
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My parents stay here every time they visit. The rooms are spacious and clean. The staff is friendly. The pool is smaller but clean. Breakfast usually has continental style stuff along with Texas shaped waffles! With some la Quintas you don't know what you're going to get. I've been to some dirty ones before. But this one is very nice.

Helpful?
Thank Kristen s
San Antonio, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice place to stay - our favorite and I'm sure for many more folks as that the room we stayed in - the beds were worn out - they need to replace the beds - terrible backaches from our stay. Otherwise, nice clean place.

Review collected in partnership with La Quinta

Helpful?
Thank Andres G
Provo, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The rooms are very dirty and not well kept. When mentioned to the staff they issued me some towels to clean myself. The bed was sunken in and dirty. The walls had brown finger printers all over and the shower backed up and wasn't working. They allow pets which is fine but dogs were barking all night and kept you... More 

Review collected in partnership with La Quinta

Helpful?
Thank Kristy M
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I am so sorry that your room was not up to the standard you deserved. If you would could I get you to reach out to me at lq0922gm@lqreviews.com where I can get some more information on your past stay with us. More 

Irving, Texas
Level Contributor
91 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Needed a place to stay while I moved my son into his house at Texas Tech. Hotel is close to campus and makes a nice impression. Room door does not self close/lock behind you. Lady taking care of the free breakfast bar in the morning was great....friendly and very attentive to cleaning up and keep things stocked. Room was priced... More 

Helpful?
Thank KWRref
Odessa, United States
1 review
4 of 5 stars Reviewed July 20, 2016

Nothing fancy, but the hotel was clean and staff was nice. Great place to spend a night when visiting a medical facility in Lubbock. Breakfast was a typical hotel breakfast - instant oatmeal, boiled eggs, bagels, muffins. All was hot and fresh.

Review collected in partnership with La Quinta

Helpful?
Thank Dennis D
Pampa, Texas
1 review
2 of 5 stars Reviewed July 18, 2016

I was in a rush to catch my ride to attend my son's graduation. I gathered up everything from the room except my Fitbit, I left on the nightstand. Four hours after the graduation and lunch, I got on the phone and called the hotel to let them know what I had left and exactly where. Of course, nothing had... More 

Helpful?
Thank needtoknow2016
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

I am truly sorry that during our investigation we did not locate your missing Fitbit. If you would not mind please contact me at lq0922gm@lqreviews.com where we can discuss this in more detail. Thank you for your review and I look forward to hearing from you soon. More 

Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed July 8, 2016

We have stayed at this hotel twice this year and both times when we opened the pull out sofa bed there were items in the bed. This tells me they did not change the sheets after the previous occupant checked out.

Review collected in partnership with La Quinta

Helpful?
Thank Allison A
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for your comments. I am truly sorry that items were left in the sleeper sofa. Thank you so much for bringing this to our attention. I will hold a meeting with my housekeeping staff to make sure they understand that this is not acceptable. Again thank you so much for your feedback we will use it to better... More 

Colorado
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 2, 2016

LaQuintas are "pet friendly" and when I say "pet friendly" I mean, they go out of their way to welcome dogs (and their people). We were given a first floor room that was clean and comfortable.. Our room faced the front (where all the roads were) but I heard no traffic noise. My title is such because this beautiful hotel... More 

Helpful?
Thank Susan G
Las Vegas, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 2, 2016

This hotel has degraded significantly over the years. The AC acted up; the door card key reader was loose; the bathroom was not cleaned properly; the mattress is uncomfortable; the overall room is dated and worn.

Review collected in partnership with La Quinta

Helpful?
Thank Frank R
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I will make sure that my maintenance team takes a look at the issues that you reported. Thank you so much for letting us know about your experience with us. We do have some great news! We are slated for a remodel towards the end of the year. We hope you will give... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407-2416
Location: United States > Texas > Lubbock
Price Range: $83 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock
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