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La Quinta Inn & Suites Lubbock West Medical Center

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La Quinta Inn & Suites Lubbock West Medical Center
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286 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Odessa, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nothing fancy, but the hotel was clean and staff was nice. Great place to spend a night when visiting a medical facility in Lubbock. Breakfast was a typical hotel breakfast - instant oatmeal, boiled eggs, bagels, muffins. All was hot and fresh.

Review collected in partnership with La Quinta

Helpful?
Thank Dennis D
Pampa, Texas
1 review
2 of 5 stars Reviewed 1 week ago

I was in a rush to catch my ride to attend my son's graduation. I gathered up everything from the room except my Fitbit, I left on the nightstand. Four hours after the graduation and lunch, I got on the phone and called the hotel to let them know what I had left and exactly where. Of course, nothing had... More 

Helpful?
Thank needtoknow2016
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

I am truly sorry that during our investigation we did not locate your missing Fitbit. If you would not mind please contact me at lq0922gm@lqreviews.com where we can discuss this in more detail. Thank you for your review and I look forward to hearing from you soon. More 

Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel twice this year and both times when we opened the pull out sofa bed there were items in the bed. This tells me they did not change the sheets after the previous occupant checked out.

Review collected in partnership with La Quinta

Helpful?
Thank Allison A
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you for your comments. I am truly sorry that items were left in the sleeper sofa. Thank you so much for bringing this to our attention. I will hold a meeting with my housekeeping staff to make sure they understand that this is not acceptable. Again thank you so much for your feedback we will use it to better... More 

Colorado
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

LaQuintas are "pet friendly" and when I say "pet friendly" I mean, they go out of their way to welcome dogs (and their people). We were given a first floor room that was clean and comfortable.. Our room faced the front (where all the roads were) but I heard no traffic noise. My title is such because this beautiful hotel... More 

Helpful?
Thank Susan G
Las Vegas, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel has degraded significantly over the years. The AC acted up; the door card key reader was loose; the bathroom was not cleaned properly; the mattress is uncomfortable; the overall room is dated and worn.

Review collected in partnership with La Quinta

Helpful?
Thank Frank R
General M, General Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I will make sure that my maintenance team takes a look at the issues that you reported. Thank you so much for letting us know about your experience with us. We do have some great news! We are slated for a remodel towards the end of the year. We hope you will give... More 

paris, United States
1 review
5 of 5 stars Reviewed June 20, 2016

The staff were friendly and accommodating. Facilities were nice and comfortable. Good breakfast with appropriate hours. Pool was nice but a bit small. Check in and out was quick and efficient. The décor was beautiful and kept clean. There was plenty of parking although some of it was not accessible due to being under construction.

Review collected in partnership with La Quinta

Helpful?
Thank Pam F
canyonlaketexas
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2016

Wasn't sure how it would be when we pulled up! Going inside, I was very pleasantly surprised! Sure it's been there for awhile but it has been updated. It must have been a 4 star hotel in its hayday!! It had glass elevators and 6 floors. You could look down on an expansive lobby! Beds were comfy and a great... More 

Helpful?
Thank maureenRich
Forney, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed June 9, 2016

This La Quinta is very dated. The walls, fixtures, paint, etc. are in horrible shape. The toilet handle broke the first time we used it and it took a while to get it "fixed". This fix involved hooking a rubber band to the handle. It wasn't properly fixed until the following day. Also while we were out during the day,... More 

Helpful?
Thank Huffman4
General M, Manager at La Quinta Inn & Suites Lubbock West Medical Center, responded to this review

Thank you so much for your comments. I am sorry for the issue's you incurred during your last stay. I have put the room off market till all issue's in the room are resolved as well as had a coaching lesson with the room attendant and maintenance team on proper cleaning/fixing issue's in the room. I hope to see you... More 

Lucasville, United States
1 review
4 of 5 stars Reviewed June 6, 2016

I stayed at this La Quinta because I had a family member in the hospital. The hotel staff was courteous and made sure everything was okay with my stay. They made sure I received the medical stay rate and offered easy directions to walk to the hospital. The biggest draw back is that there is no laundry facility on site... More 

Review collected in partnership with La Quinta

Helpful?
Thank John D
Level Contributor
3 reviews
5 of 5 stars Reviewed June 1, 2016 via mobile

We needed a place to stay that allowed dogs while my motor home was in the shop for repairs. We found this place and it fits the bill. It is clean and does not smell like cigarettes or pets. All rooms are entered thru the interior lobby area. We got a room with two queen bed and find it quite... More 

Helpful?
Thank Janet K
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407-2416
Location: United States > Texas > Lubbock
Price Range: $87 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock
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