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Embassy Suites by Hilton Lubbock

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Traveler (50)
Room & Suite (30)
Dining (7)
Overview
Hotel website
5215 S Loop 289, Lubbock, TX 79424-1393 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Embassy Suites by Hilton Lubbock
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (1,139)
Filter reviews
1,136 results
Traveler rating
743
219
77
61
36
Traveler type
Time of year
LanguageEnglish
743
219
77
61
36
Show reviews that mention
All reviewsevening receptionkoi pondfront deskmade to order breakfastthe managersfree happy hourexcellent staycomplimentary breakfastbreakfast staffmorning breakfastgreat place to staythe loopfitness centerthe breakfast areagreat customer servicetexas techatrium
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1 - 5 of 1,136 reviews
Reviewed 3 days ago

This is a well kept property close to restaurants and shopping. The management, supervisors and staff were exceptional from the minute we walked in to the time we left. The breakfast was an added bonus. I highly recommend this property. The only negative is that...More

Thank Wayne S
Hotel's Favorite
Reviewed August 6, 2018

The Lubbock Embassy Suites Customer Card begins at the door - management and the customer service team greeting you as you walk in. They’re genuinely happy to be doing their job. Everything else only gets better. Customer Service - I forgot my toothbrush and toothpaste...More

Thank EMoreno59
Response from Michael A, Front Office Manager at Embassy Suites by Hilton LubbockResponded August 7, 2018

I am very pleased to read an outstanding feedback from you Mr./Ms. EMoreno59. This is really a good encouragement to be more attentive and serve the guest with the best service we can give. I am also glad that you had a wonderful experience staying...More

Reviewed 1 week ago

Always have a great stay when I come. Staff is amazing, pool is great, and the breakfast is always good. The nightly reception was good for adults and kids. The kids love the fish! They are beautiful and we will be back!

Review collected in partnership with Embassy Suites Hotels
Thank pinkfish812018
Reviewed 1 week ago

My wife and I have been staying in this hotel for years on our trips from DFW to Albuquerque and points further west. It is wonderfully designed as a large atrium replete with many tropical plants, water features, and a rather large Koi pond. The...More

Thank Aaron M
Reviewed 2 weeks ago

We returned to Lubbock for a family wedding and stayed at the Embassy Suites. The location was very convenient to everything we needed to do. The complimentary breakfast started every day in a great way. We shared the Happy Hour with friends and had great...More

Review collected in partnership with Embassy Suites Hotels
Thank elowe56
Response from Michael A, Front Office Manager at Embassy Suites by Hilton LubbockResponded 1 week ago

Thank you for sharing your good experience here. I am glad to hear that you had a good time and you did enjoy your stay here at the hotel. I am also proud to say that the staff were very helpful, attentive and friendly. We...More

View more reviews
About
Description
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style ...More open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Number of rooms
156
Price range
$136 - $382 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Lubbock Hotel Lubbock
,
Lubbock Embassy Suites
Location
United States > Texas > Lubbock
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms
Number of rooms
156
Price range
$136 - $382 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Lubbock Hotel Lubbock
,
Lubbock Embassy Suites
Location
United States > Texas > Lubbock
Photos
Traveler (50)
Room & Suite (30)
Dining (7)
Pool & Beach (1)
Business Center & Event Rooms (5)
Nearby
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Nearby AttractionsSee all 103 attractions in Lubbock
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2.81 miles away
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1.81 miles away
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Questions & Answers
Ask a question
ShooterX
November 24, 2017|
AnswerShow all 2 answers
Response from Bryan W | Reviewed this property |
yes
1
Vote
ShooterX
November 24, 2017|
AnswerShow all 2 answers
Response from JeradT4 | Property representative |
Yes sir, there is a hot tub in the pool area.
0
Votes
Dlutt
December 18, 2016|
Answer
Response from sekingrn | Reviewed this property |
Don't know...
0
Votes
Room Tips
"All rooms are suites"
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"Quieter rooms are away from the freeway."
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"The rooms we were assigned - business trip - were all close to an elevator - no issues reported to me from..."
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"We like top floors away from elevator"
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