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Embassy Suites by Hilton Lubbock

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5215 South Loop 289, Lubbock, TX 79424
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806 Reviews from our TripAdvisor Community

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Showing 803: English reviews
San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

If you need a welcoming experience and made to feel as if your not just another $$ walking in the door, this hotel is a refreshing break from the norm. They make you feel as if you and your business are truly appreciated! From the welcome at the door to the offer of help when you leave, you won't be... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Shelley W
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Wow! Thank you for the awesome compliments! We truly value our guest and strive as a team to make each guest feel welcome. We are so happy that you felt so appreciated. We look forward to seeing you again soon! More 

Dallas, Texas, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed here several times for work and the customer has always been Fantastic! They greet you at the door, ask your name and make you feel at home. Rooms are clean and beds are very comfortable. I will be back again!

Helpful?
1 Thank Susan O
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for your valuable feedback. We love giving awesome customer service and are so happy that you feel at home. We hope to see you again soon! More 

Lubbock, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very friendly and is accommodating to large groups. To get an omelet was slow at this particular Embassy, but it did take good. This hotel is recommended if you are staying with a large group or large family. Rooms are spacious.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Chris S
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

We appreciate your very nice comments. The team in the kitchen strive to provide an excellent experience for breakfast and we apologize we didn't hit that mark. We look forward to seeing you again soon and trying another omelet. More 

odessa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Clean room, super pool and hot tub area. Breakfast was awesome and the staff incredible. We travel to Lubbock four or five times a year and would no consider staying anywhere else. Great room...terrific price.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Craig S
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you very much for your wonderful comments. I will share the nice comments with the entire team. We look forward to seeing you again soon! More 

Roswell, New Mexico
1 review
5 of 5 stars Reviewed 6 days ago NEW

I would recommend this hotel to anyone, for a couples , business, shopping , what ever stay. I personally have stayed numerous times, always excellent, clean, quiet, complete in every aspect. The waterfall, goldfish are amazing. The breakfast is great, eavening meals are served in a very gracious manner, and are certainly four star quality.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 206ejw
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Wow! What a great review. We appreciate your nice comments and hope to see you again so. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was our third stay at this hotel and every time it has been excellent. While the rooms and facilities are nice, it's the staff that make this hotel great. Everyone from the front desk staff, to the maintenance personnel, to the breakfast staff are friendly and engaging. Any issues we've had have been quickly handled and to our satisfaction.... More 

Helpful?
Thank Kyle D
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for your great review! We appreciate your feedback and can't wait to see you again. More 

Midland, Texas
1 review
4 of 5 stars Reviewed 1 week ago

The staff is top notch and and an excellent place to stay . I have stayed at this hotel several times and have always had a positive experience. It's also a great value for your travel dollar. Rooms are very clean also.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Crad1998
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

What a great compliment. The team strives to make each guest have a great stay and we are so pleased we hit the mark. We look forward to seeing you again soon! More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great check in. Room clean and cool. Evening reception so pleasant and enjoyable. Hotel met and exceeded expectations. Fitness room is exceptional and the breakfast so convenient. Love this hotel and it's location. Bed was great. We had hospital appointment next day and they gave us a late check-out which helped us be rested.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thesandra
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for your great Relaxing review of our property, the Embassy Suites in Lubbock! We are so happy we were able to provide you with the excellent service we take so much pride in. We look forward to seeing you the next time you are in Lubbock! More 

Clovis, New Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Everyone on staff were very welcoming and friendly. Have stayed here before and will again. Hotel is clean and I have never had a problem that was not immediately addressed and corrected. Breakfast is awesome and so are all the staff.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 253judithj
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us feedback on your stay with us! We're so glad to hear that we have again Exceeded your expectations of our property. We hope to get another opportunity to take care of you in the near future! More 

Denver City, Texas
1 review
5 of 5 stars Reviewed 1 week ago

As the title says the embassy is one of my favorite hotel destinations. Its not in a mega city with lots to do but to me its home. Its a feeling you can't buy something that comes from a caring staff and a peaceful atmosphere. It is one of the few places that have earned this rank the house of... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gilbert U
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

We are so proud to have earned a rank with you! Everyone at Embassy Suites strives to make this a great place to stay. We appreciate the great review from you and look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Lubbock

Address: 5215 South Loop 289, Lubbock, TX 79424
Location: United States > Texas > Lubbock
Price Range: $144 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Lubbock 3.5*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Priceline, Expedia, Hotwire, Hotels.com, getaroom.com, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Lubbock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites
Hotel Style:
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
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