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Embassy Suites by Hilton Lubbock

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Embassy Suites by Hilton Lubbock
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834 Reviews from our TripAdvisor Community

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Showing 831: English reviews
Carlsbad, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the only hotel we stay at in Lubbock. The breakfast and evening reception is GREAT. They allow the kids to feed the fish that are in the pond/waterfall. It is VERY clean. The staff is always helpful and so welcoming.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Pamela R
Lubbock, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel was so pretty, clean, and welcoming. We will be staying here again! The complimentary breakfast was worth staying here alone, my husband was impressed. I love the feel of the hotel with the pond and trees inside! Beautiful!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 27lyndeew
San Antonio, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice place to rest your head after a long 360 mile drive. Complimentary evening social and made to order breakfast were very much appreciated. The room had a musty odor, not bad but musty. Lamps and alarm clock should be updated to include USB charging ports. But overall would stay again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A D G
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

We would like to thank you for taking the time to fill out our brief survey at the summation of your stay! We are so happy that you enjoyed yourself with us and participated in our nightly Manager's Reception with complimentary drinks! We take pride in the cleanliness and appearance of our property and hope that the musky smell in... More 

Austin, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago

The staff is what really makes this hotel excellent. They are professional, extremely friendly and very helpful. They always have a smile on their faces. The evening reception is a real treat with a nice selection of light food and and a good choice of drinks!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joseph H
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for the wonderful compliments. I will pass these on to the staff. They are always pleased to know that they made a guests trip delightful. We are so happy you enjoyed the complimentary managers reception. We look forward to seeing you again on your next trip to Lubbock! More 

Weatherford, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Every time that I have to go to Lubbock, I always stay at Embassy Suites. If I need a quiet place for clients I can always have them meet me there. The rooms are always clean. The complimentary breakfast is always very good and the staff are so hopeful. Perfect on and off freeway and great location.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lorie G
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to give us such a great review. We are so pleased you enjoy the cook to order breakfast. We love to hear that our guests had a great experience and we look forward to seeing you again in the near future. More 

Tulare, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel for the price. Exceeded our expectations. Hilton hotels never disappoint. Will stay here again when I return to Lubbock. Beautiful indoor gardens makes for a peaceful retreat. Good location, nice breakfast and a reception each night.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank B1785UUrosem
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Wow! Such great compliments, we thank you. Our staff loves to hear when people have a great stay. We are so happy you enjoyed the indoor garden area, the cook to order breakfast and complimentary managers reception. We will see you on your next trip to Lubbock! More 

Houston, TX
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

There are lots of choices for chain hotels in Lubbock. Having stayed at three Hilton properties in town, this wouldn't be my first choice. It's dated, dimly lit and needs refreshing. The staff are very accommodating and the omelette station was especially good compared to typical Embassy offerings.

Helpful?
Thank 3AngelsDD
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

I am so pleased you enjoyed our cook to order omelets and wonderful staff. We strive for each guest to have an elevated experience and enjoy spending time at our hotel. We hope to see you again in the near future! More 

Amarillo, Texas
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is starting to need another remodel. It has been a few years since the last remodel and the hotel is showing the wear and tear. The A/C unit in our room banged when it ran. We did not report the problem, just shut the door between the bedroom and the living area. Staff was great, except breakfast on... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Banker825
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

We appreciate your feedback and are so pleased that you enjoyed the staff. I will pass on your wonderful compliment. We look forward to seeing you in the near future! More 

Rockwall, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved our stay at this hotel. Desk staff were so friendly and helpful. Breakfast and happy hour were a wonderful bonus. Food and drinks were excellent. Would definitely stay here again. Close to everything!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 802christib
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for the wonderful compliments! We are so happy you enjoyed the complimentary happy hour and the cook to order breakfast. We look forward to seeing you again very soon. More 

Naugatuck, Connecticut
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Easy on, easy off the loop, needs updating, staff was extremely helpful, constant management presence, attentive. Nice breakfast and managers reception, but definitely in need of updating, even though breakfast and reception is included, hotel is pricey compared to others in the area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank K7129WRmaryg
Michael A, Front Office Manager at Embassy Suites by Hilton Lubbock, responded to this review

Thank you for choosing Embassy Suites in Lubbock. We are so happy you enjoyed the breakfast and manager's reception. We look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more   less 

Additional Information about Embassy Suites by Hilton Lubbock

Address: 5215 S Loop 289, Lubbock, TX 79424-1393
Location: United States > Texas > Lubbock
Price Range: $150 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Lubbock 3.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites
Hotel Style:
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
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