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Homewood Suites by Hilton Lubbock

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#12 of 65 Hotels in Lubbock
Certificate of Excellence
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Homewood Suites by Hilton Lubbock
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454 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Dallas, Texas
Reviewed 2 weeks ago

I always know what to expect, as they have a consistent product. The staff is attentive and eager to please. The breakfast and evening social are a big plus. The location of the hotel is great with lots of restaurants and shopping nearby. I have never had any safety concerns.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Suzanne M
Independence, Missouri
HOTEL’S FAVORITE REVIEW
Reviewed January 15, 2017

Lubbock is a frequent business destination of mine, and I have typically stayed on the Northeast end of town, but decided to look out West where a lot of new development is taking place. There are a number of new hotels in this area, but I am familiar with Homewood Suites quality, so booked the trip, and was not disappointed....

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Helpful?
1Thank Joe R
About Hotel's Favorite Review
AshleyCash, General Manager at Homewood Suites by Hilton Lubbock, responded to this review

Dear Joe, Thank you so much for taking the time to leave such excellent feedback on your recent stay with us. It is always a pleasure to know that we have exceeded your expectations on such a high level. I will make sure to share your feedback with our team, especially Chef Joey and Jeramy! We wish you safe travels...

Albuquerque, New Mexico
Reviewed 2 weeks ago

The staff was extremely prepared and helpful. The rooms were slightly over priced because Garth Brooks was in town the same weekend as our event. The rooms were clean and well maintained, the amenities were also well maintained.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank michelletG812MO
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

michelleG812MO, WOW, a perfect 5 Star Review! Thank you so much for taking the time to offer our hotel feedback, we greatly appreciate it. I am glad that you enjoyed the hospitality that the staff provided you as well as the cleanliness of your suite. We hope you felt at home here at the Homewood Suites Lubbock and we cannot...

Houston, United States
Reviewed 3 weeks ago

Clean hotel near good restaurants and coffee shops. Room was nice, price was reasonable and they offer a deli type breakfast area which offers warm plates and simple breakfast items to take away. Plenty of self parking and walking distance to a few restaurants.

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Helpful?
Thank Lisa Annette S
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Lisa Annette S, Thank you for taking the time to write such a candid review! We hope you had a fantastic stay with us. It pleases me to know that you enjoyed the breakfast and location of the hotel. We cannot wait to welcome you back to our hotel! Yours in Hospitality, Jeramy Cohen

Texas Gulf Coast, Texas
Reviewed 3 weeks ago

We are seasoned "road warriors" and commonly spend over 275 hotel nights per year, since 2013. The Homewood Suites Lubbock is simply one thing....THE BEST HOTEL we have stayed in....PERIOD. The staff, the cleanliness, the INCREDIBLE food, the accommodations, the hospitality, the amenities, the value for the price....THE BEST! Kenna N, Isha, AJ, Jeramy, Stephanie, and Ashley on the desk...

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Helpful?
Thank jeffhM932XN
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you so much for taking the time to leave us a comment. It pleases me to know that our staff here was able to provide you with a perfect '5 Star' experience! Our goal is to offer the warmest hospitality experience on this side of West Texas, and I am ecstatic that we were able to do so. Your...

Kerrville, Texas
Reviewed 4 weeks ago via mobile

... if you are headed for Albuquerque fro points to the south. Costco is only one exit north for a cheap fill-up. Everything at this hotel was as-expected, and a Homewood Suites breakfast beats "Eggs McHampton" EVERY time!

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Helpful?
Thank David G
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Mr. David G, Thank you for taking the time to leave us with such a wonderful survey. It pleases to know that our hotel was a ideally located for you! I am glad you enjoyed your stay with us here and we cannot wait to welcome you back in the not so distant future.

Flagstaff
Reviewed 5 weeks ago

I stayed here for 2 weeks and the staff was amazing. They always greeted me and asked how my day was going. The cooks provided excellent breakfast and excellent food for social gathering. I saved tons of money by not having to go out and eat. I highly recommend this Homewood

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Teodoro T
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Thank you for taking the time to write such a candid review! I am pleased that our staff was able to provide you with such amazing hospitality that you left us with a 5 Star Review! We hope you felt at home and we cannot wait to welcome you back!

Austin, Texas
Reviewed March 16, 2017

The hotel was welcoming, easy to find, and everything from the lobby to the room was sparkling clean! I knew we were arriving late and the usual delicious cookies would be all gone. When Stephanie called me to confirm my reservation, I jokingly asked if she would save me a cookie. The cookies were all gone but I was so...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank speaches
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

speaches, Thank you so much for taking the time to write us such a wonderful review. We appreciate your kind words towards Stephanie. We will make sure she is recognized for all of her hard work! She definitely went above and beyond by showing you such warm hospitality. We certainly do hope you will come back and stay with us...

Lubbock, United States
Reviewed February 28, 2017

My stay in Lubbock was for business but my suite made me feel right at home. Breakfast as always gave plenty of options and the "evening social" was super convenient. I was able to come back after work and not have to wonder where I would have to go to find a meal, dinner and drinks were ready and waiting.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank 16aleshas
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

16aleshas, I would like to thank you for taking the time to write us such a candid review! It pleases me to know that our hotel felt like a home away from home. We cannot wait to welcome you back!

Abilene, United States
Reviewed February 21, 2017

Nice hotel but the reservation desk personnel was completely lost at both check in and check out. Was charged 3 times for the same room incorrectly and at this point the situation is still not resolved although the hotel has admitted fault. They keep telling me they are busy and when they have time they will fix the credit card...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank P1487LFjenniferf
Jeramy C, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review

Ms. Farrar, Thank you for taking the time to write us a candid review. We take these reviews very seriously so that we can provide a better guest experience in the future. I would like to sincerely apologize for the inconvenience during your stay. I ensure that our staff has been properly trained over the dilemma. We hope you will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, attend the evening social available Monday through Thursday for a light fare, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 

Additional Information about Homewood Suites by Hilton Lubbock

Address: 5320 W Loop 289, Lubbock, TX 79424-1142
Location: United States > Texas > Lubbock
Price Range: $110 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotwire, Expedia, Travelocity, Hotels.com, Priceline, TripOnline SA, Cancelon and getaroom.com so you can book your Homewood Suites by Hilton Lubbock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Lubbock
Homewood Suites Lubbock
Lubbock Hilton
Lubbock Homewood Suites
Hotel Style:
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Lubbock staff and other travelers.
3 questions
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Questions? Get answers from Homewood Suites by Hilton Lubbock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I appreciated the first floor as it was easy access to car. Higher floors don't offer much of a view.”
lisaannettes, 3 weeks ago | Read review
“Not a bad room in the house. They will put you near elevator if you ask.”
jeffhM932XN, 3 weeks ago | Read review
“Take advantage of the free, hot, breakfast in the morning!”
X3898ZBjoer, Jan 15, 2017 | Read review
“The only hotel in LBK that has smoking rooms available.”
920julesk, Dec 23, 2016 | Read review
“Hilton Honors members get free wifi!”
vaughnak, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question