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Holiday Inn Express Hotel & Suites Lubbock West

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Holiday Inn Express Hotel & Suites Lubbock West
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488 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lubbock West
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Showing 488: English reviews
Dodge City, Kansas
Reviewed May 19, 2014

Hotel was clean. I had a meeting here and they seemed to have everything in order. The room was big and they had good internet service. Breakfast was standard Holiday Inn Express, but was good. Would reccomend this hotel.

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Helpful?
1Thank Dodgeag
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

I am happy to hear your stay was what was expected; that is the best part of our Holiday Inn Express Brand you always know what to except. Thank you for your business we could not do what we do without you. Have a fantastic Summer, Amanda Fielding Management Team

Waco, Texas
Reviewed May 13, 2014 via mobile

Really friendly staff, rooms were nice & very clean. I would stay there again but the location was a bit far from my office location & not really close to a lot of things. The beds were so comfortable & I received notes, water & snacks daily during my stay. Very nice touch & thoughtful

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Helpful?
Thank MLRobicheaux
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy you liked your goodies. Hopefully we may have you back again when we have the rest of our area built up. Thank you for choosing to stay with us, your business is appreciated. Safe travels, Amanda Fielding Management Team

Corpus Christi, Texas
Reviewed May 6, 2014

Excellent Hotel. Our room was clean and very comfortable. The staff was friendly and very helpfull. They made sure we were taken care of. The breakfast had nice selection and was good. The hotel is close to shopping and the UMC Health System. We enjoyed our stay there.

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Helpful?
Thank carl k
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to hear you enjoyed your stay, it is nice to come to a hotel with helpful people especially after traveling. We certainly are excited to be in an up and coming area. Thank you for choosing to be our guest we appreciate your business. See you soon, Amanda Fielding Management Team

Los Alamos, New Mexico
Reviewed April 24, 2014

I have stayed at this motel several times in the past couple of years. Each time the room has been clean and comfortable. Also, the staff have always been very pleasant and helpful. I plan on returning to this motel in the future.

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Helpful?
Thank ka5biw
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for your kind words, our team really loves what they do and are always glad to hear our guests are taken care of, it is guests like yourself that make us do the best we can everyday. We hope we can see you again soon, have a fantastic summer Amanda Fielding Management Team

Midland, Texas
Reviewed April 13, 2014

Staff was nice. Breakfast was better than anticipated. Good selection :) Room and bathroom were nice. Unfortunately, we did not sleep well because our room was next to the elevator. Just 2 weeks prior, I was in a room on the first floor (away from elevator), but I was kept up at night by what sounded like kids playing basketball....

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Helpful?
Thank Sarah P
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for your feedback. We are very sorry to hear about all the noise that you encountered during your stay. We hope that you decide to come back and stay at our property again and we can try our hardest to get you into a quiet room away from the elevator. If you would like to contact...

Crane, Texas
Reviewed April 4, 2014

We stay here each time we visit Lubbock for my daughter's Doctor appts & family fun weekends. Very nice hotel. It's well maintained. The staff is exceptionally friendly. Kids love the indoor pool. Location is close to shopping, restaurants & movie theaters. I highly recommend this hotel.

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Helpful?
1Thank Mendy N
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We love hearing that we have so many return guests and we are happy to hear that you and your family are one of them. I'm glad that your kids enjoy the indoor pool and that you enjoy all the nearby attractions. We are in a growing area so look for more things to come in the future. Thank you...

San Antonio, Texas
Reviewed March 28, 2014

From the very first encounter with the desk personnel to the hospitality supervisor and staff, our stay was A # 1. Everyone was very courteous and friendly to our all our needs and wishes during our 3 day stay.

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Helpful?
Thank Roger C
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for your feedback on your stay. We are happy to hear that we went above and beyond to make your stay exceptional. We want all of our guests to feel at home so we try our hardest to make each and every person feel welcomed as soon as they walk in our doors. If you ever...

North Richland Hills, Texas
Reviewed March 27, 2014

Our family stayed in this HIE for nine days, most of which fell during spring break. The hotel was totally full each night, but the staff was always friendly and accommodating, while obviously stressed and overworked. After our first night, they volunteered to move us to a larger room to make our lengthy stay more comfortable. We will definitely stay...

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Helpful?
Thank EditorD
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you very much for your kind words. I'm glad that we could make your spring break enjoyable. We strive for all of our guests to leave happy and rested and we love hearing the feedback that we made this happen. We look forward to seeing you again on your next trip to Lubbock and maybe we can get you...

McKinney, Texas
Reviewed March 12, 2014

My wife and I have stayed here twice and both times have been a wonderful experience! The staff is very professional. The check in check out process is fast and easy. The rooms have been super clean the bed and pillows were awesome! If you are traveling to Lubbock you can not go wrong staying here!

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Helpful?
Thank Steve L
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so appreciative for your continued business. It is always a joy to see familiar faces. Thank you so much for your comments, the Team was grateful to hear of your experience. We hope we will see you soon. Amanda Fielding Management Team

Austin, Texas
Reviewed March 4, 2014

I came to town for a short visit. This hotel, and the staff went above and beyond when attending to my stay. They were not only able to provide me with directions to a friend's new home, but also able to provide me with a few items I had forgotten in a rush out the door! They were helpful, welcoming...

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Helpful?
Thank Shaniqua S
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much Shaniqua for your review. The team had a fantastic time meeting you. We are excited to see you again this summer. Amanda Fielding Management Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407-3705
Location: United States > Texas > Lubbock
Price Range: $110 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
#6 Best Value Hotel in Lubbock
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Lubbock West staff and other travelers.
5 questions
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Pflugerville, Texas
9 months ago
11 months ago
over a year ago
Dallas, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms were clean and spacious.”
 of 5 bubbles a_griffus, Oct 28, 2016 | Read review
“Higher floor rooms with a better view”
 of 5 bubbles tamerm783, Oct 19, 2016 | Read review
“First Floor near pool is very busy.”
 of 5 bubbles footballmomx2, Oct 8, 2016 | Read review
“All rooms look pretty good.”
 of 5 bubbles d0nahued, Oct 6, 2016 | Read review
“I always prefer the top floor for quietness”
 of 5 bubbles Rwallace63, Oct 4, 2016 | Read review
5 of 5
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