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Holiday Inn Express Hotel & Suites Lubbock West

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6023 45th St, Lubbock, TX 79407
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Holiday Inn Express Hotel & Suites Lubbock West
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451 Reviews from our TripAdvisor Community

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Showing 451: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW via mobile

This wasn't a bad a stay, but a couple of things prevent it from getting a perfect 5. For the good things, the room was as-advertised, the swimming pool and hot tub was great, and the breakfast was good with a decent selection. The only things keeping it from a perfect score were the wifi and the ice machines. The... More 

Helpful?
Thank A TripAdvisor Member
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are so happy to hear you enjoyed your room while stating with us as well as the breakfast, swimming pool and hot tub. Very soon the internet will be upgraded across the brand and we are looking forward to this making impeccable convenience for our guests. I am so very sorry for the frustration with the wifi as well... More 

Brownsville, Texas
Level Contributor
14 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

A great place to stay. The location is convenient to the malls, university, etc. I look forward to staying there due to the friendly staff (Carlos, Amanda, McKenzie, Tom, and the house keeping staff. The rooms are always clean; in addition, I enjoy breakfast and snacks every day. The swimming pool is inviting and it located indoors.

Helpful?
Thank Gonzalo D
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are all so happy to see you each and every time you come back to Lubbock. Thank you so much for being such a loyal guests to our hotel and brand. Happiest of Birthdays to you and we will see you again soon. P.S. We also enjoy the pens you always bring us. Amanda Melkis Management Team More 

Level Contributor
357 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location is convenient to highways. The staff is friendly and helpful, the rooms are large and clean. The gym was out of order (major problem for me) The indoor pool was clean but very cold. A basic nice stay.

Helpful?
Thank roxiekay
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for choosing to stay with us. We are so sorry for the inconvenience with our fitness center while we await our new equipment; we promise the wait will be worth it. We have a few alternate facilities in the mean time we and are happy to cover the cost. It is not easy to not have this amenity... More 

Clovis
1 review
5 of 5 stars Reviewed 1 week ago

Always a pleasure to see the friendly smiles of a wonderful staff. Rooms are always clean, fresh, and inviting. My hotel location of choice when in the Lubbock area; home away from home. Stay here and you will be just as happy with the care and attention.

Review collected in partnership with this hotel

Helpful?
Thank lakai124
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for your loyalty. We are always excited to see you are coming back. Hopefully we will see your smiles again soon, Amanda Melkis Management Team More 

LAGO VISTA
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel, clean, beds are great. Lonnie, desk attendant was amazingly awesome help! Breakfast bar has hot foods, cold foods...provides a good hearty breakfast. Definitely will stay here again. And recommend it to anyone that is coming through or needs a little extra room when visiting family. Can get to any part of town with great ease being at... More 

Helpful?
Thank DENISE L
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

It is wonderful to hear you enjoyed your stay with us DENISE L. Thank you for making us your go to in Lubbock. Lonnie is certainly a go getter when it comes to our guests feeling welcome. He is delighted to have given you superb service. Have a great rest of the summer and we will see you again soon,... More 

Lafayette, Louisiana
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night. Check-in was quick. Room was clean. Breakfast was free and good. Go see Buddy Holly's statue before you leave Lubbock. Located right off the loop. I would recommend this hotel to anyone looking for a newer, clean Holiday Inn Express.

Helpful?
Thank Jean-Luc B
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you so much for choosing our hotel on your trip through Lubbock. What a wonderful idea; taking a 3 week road trip. I am sure you saw some amazing scenery. Hope you will pass back through to see again, Amanda Melkis Management Team More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had the best concierge ever named Carlos. He went out of his way to do everything to make us happy! We also had our morning concierge named Thomas who also was the greatest! The pool was great breakfast was full and lots of choices. The rooms were clean beds soft.

Helpful?
Thank Lloyd T
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

What wonderful compliments Lloyd T. Thank you so much for sharing with us your experience. It is always our goal to make sure our guests have an exceptional experience when staying with us. Carlos and Thomas are such kind people and are so happy to have made your stay wonderful. Have safe travels and we will see you soon, Amanda... More 

Kennedale, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice, clean rooms. Very comfortable for a family of four. Great proximity to Tech. It's a little difficult to navigate to at first, but manageable. Once all of the road construction is completed, it will help.

Review collected in partnership with this hotel

Helpful?
Thank mrhubby131
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

Thank you for choosing to stay with us! We are in a great location and will be even better once the construction is complete. We are excited to see what is being built around us. See you soon, Amanda Melkis Management Team More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am currently staying here and had a problem with my room. When I asked to be moved, I was treated so respectfully by Tom, who went out of his way to help me. I don't know how the rest of my stay will go, but the friendly staff here can't be beat!

Helpful?
Thank marghart72
1 review
4 of 5 stars Reviewed 3 weeks ago

I received great customer service from the front desk staff, especially Carlos he was extremely professional and courteous. I will recommend this property to my colleagues, and clients. Thank you for making my short stay a great one.

Helpful?
Thank Kim.stafford68@... T
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review

We are all so thrilled you enjoyed your stay with us. We all try to go above and beyond to ensure our guests feel welcome and can relax. Carlos is such a great character. We look forward to meeting all of you, Amanda Melkis Management Team More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407
Location: United States > Texas > Lubbock
Price Range: $122 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
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