Overton Hotel & Conference Center
2322 Mac Davis Ln, Lubbock, TX 79401-2219
Lowest prices for your stay
$217
$147
Free cancellation until 02/10/23
Reserve now, pay at stay
$217
$147
Free cancellation until 02/11/23
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Booking.com$147
Trip.com$217
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Room & Suite (122)
Dining (28)
About
#7 of 76 hotels in Lubbock
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.9
Exuding the spirit of neighboring Texas Tech University, the Overton Hotel & Conference Center is a stylish and sophisticated hub of hospitality in the heart of downtown Lubbock.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Location
57Somewhat walkable
Grade: 57 out of 100
54Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
2322 Mac Davis Ln, Lubbock, TX 79401-2219
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Reviews
Traveler rating
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Popular mentions
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+1
We have stayed at the Overton several times over the last few years (our kid was a student at Texas Tech). Every single interaction with staff at this hotel is stellar - from the front desk to the bar/restaurant to the sales/catering dept to the maintenance/housekeeping staff. It's truly impressive how pleasant everyone is. The whole hotel is decorated beautifully in West Texas decor (highly recommend visiting in December to see the beautiful holiday decor). The rooms are comfortable and clean. Bathrooms have always been clean. Some things I love about this hotel: It is right across from TTU campus and they decorate and host events for football game days. There is a full service restaurant (Pecan Grill) with excellent food (ask for Abigail - she's a fantastic server). Also, the bar is open until 1am every night of the week, which includes their late night food menu (and it's more than just "bar food")! Such a great hotel!…
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Date of stay: December 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded 4 days ago
Hi, WOW! Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we look forward to seeing you again the next time you are in Lubbock!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura W wrote a review Jan 2023
Staff was welcoming and friendly. Food was delicious, rooms were clean. Romance package was incredible. This is an amazing hotel to stay in! I highly reccomend. We went for our wedding night and the staff was so sweet about it. Preferred floors are great and the beds are very comfortable.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded 2 weeks ago
Hi, Thank you for taking the time to review our property. Here at the Overton Hotel and Conference Center, we strive to create a culture of true hospitality and service excellence. We are pleased to hear that we are achieving our goal. We look forward to serving you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Google Kennedy-... J wrote a review Dec 2022
Horrible customer service. From Jeff and the morning front desk supervisor. We had very loud neighbors all night. We made 2 calls to the front desk with the first answer we will check on it the next answer there is nothing we can do. No accommodations of offering to move rooms anything. I go to speak to the front desk her solution is breakfast because the room was already discounted. We couldn’t do breakfast because we had to leave. So basically pay and deal with what you get. I could have gotten better customer service at a 2 star hotel. Exspensive isn’t always better!! Lesson learned!!
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Just stay somewhere else!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded 4 weeks ago
Hi, I would like to apologize to you for the complete lack of care our front desk staff showed to you during your recent stay. This behavior is absolutely unacceptable and will not be tolerated, I have discussed this issue with my Director of Rooms and we will be getting to the bottom of why this happened and why you were not treated with the respect you and all of our guests deserve. Please know I am very committed to resolving this issue and hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Filthy room, not enough staff, paid for premium level services and got excuses - leadership is lacking at this hotel. Stayed at hotels in countries with far less amenities but staff took pride in their hotel and concern to make guests have a great experience. Not here- very disappointing experience .
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Date of stay: December 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Dec 19, 2022
Hi, I am so sorry about the unpleasant experience you had during your last stay. I have addressed all of these issues with my Department Heads to fix these areas to better serve you and all of our guests. Please know I am very committed to improving these problems to make our hotel the best it can be. Thank you for bringing this to my attention and we hope you have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed here several times on business in the last year. Rooms are clean and the hotel is quiet. Brunch on Sunday is solid and a good value. Location is excellent for access to the campus and area restaurants. Staff was courteous and friendly.
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Sep 13, 2022
Thank you for taking the time to review your recent stay. I am pleased to hear you enjoyed the staff as well as our Sunday Brunch. The location can't be beaten and we look forward to seeing you again on your next trip to Lubbock. Please take care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best experience I have ever had from room service to the food area managers was awesome staff was awesome everyone had smiling faces definitely staying here again 10/10 recommended I do believe one of the managers names was Sylvia and she made share to check on all her guest
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Aug 23, 2022
Hi, WOW! Thank you for your amazing review of our property! We are thrilled to see we have provided such excellent service! We are glad you were able to relax and enjoy your stay. We are so glad you were able to take full advantage of all our hotel has to offer during your time here. Thank you again, and we look forward to having you back the next time you are in Lubbock!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Family vacation. Nice room, clean. Asked about need for reservations for breakfast for Sunday-told no need we are slow-at check in. Breakfast…… Rude upper middle aged woman hostess: do you have reservations? After 20 minutes and another group of 5 with NO reservations being seated in front of us-who also had no reservations. I tapped out. Decided to talk to manager to express disappointment in hostess judgement. Megan comes stomping out: what do you want? What do you want????? Wow what a incredible team of customer service you’ve got here!! I didn’t even bother to go any further with my concern as what was the point. If this is the leadership then it says everything right there. Never again staying at this place. What an waste of space.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Aug 23, 2022
Hi, I am so sorry about the way you were treated by our staff during your recent stay. This behavior is not tolerated by me and has been dealt with. I can assure you we have spoken to all staff involved and made the necessary improvements to better serve you and all of our guests in the future. I would like to apologize again for this unsettling experience and hope that you and your guest have a wonderful rest of your week. Thank you for bringing this to my attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel! Nice and clean. Rooms are spacious. Comfy beds too! I didn’t try the restaurant/bar, but it was very busy and a coworker said they have yummy food. I’d give this hotel five stars, but the gym’s air conditioning wasn’t working! So hot in there. The elevator is cooler than the gym lol. The gym also has one of those automatic room deodorant sprayers. SUPER FRAGRANT! It needs to be turned down. Again, great hotel, but gym needs attention.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Aug 23, 2022
Hi, Thank you for your review! We are so glad you were able to enjoy your stay. we have made the necessary adjustments in our fitness center to better accommodate all our guests, thank you for bringing this to our attention! We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let’s start with Mr Joel.. He is the first person you meet at the airport and the last person you see when you are leaving. He is a 100% Rock star. Service cannot get any better. Check in was very nice and helpful. The room was great. House keeping was top notch. Not sure the issue with the ac works great when it is running, but shout off in the middle of the night. The bar area was very good as well as were the hostesses. We tried the food. The food overall looks good . It need to be somewhat hotter. Overall, an outstanding stay and we will certainly be back soon.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Jun 30, 2022
Hi, WOW! Thank you for the rave review! Here at Overton Hotel and Conference Center, we are huge on making our guests as comfortable as can be. We take time to go the extra mile for guests like you! We are happy we were able to provide excellent service, and are glad we were able to make your experience top-notch. Thank you again for your outstanding review, and we know Joel and the rest of the staff look forward to seeing you again the next time you are in Lubbock!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The employees were wonderful and the accommodations excellent. Even during a staff shortage the employees working the Nurse Conference June 2-5th made our stay very pleasant. The hotel is fortunate to have such outstanding employees in today’s environment.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kurt Metcalf, General Manager at Overton Hotel & Conference Center
Responded Jun 16, 2022
Hi, Thank you for the great review about our staff! We are huge on customer service and view ourselves as the best hotel to stay at in Lubbock solely based on how well we take care of our guests! We are an older property, but we do our best to make our guest stays as fantastic as possible. We look forward to seeing you again in the near future here at The Overton Hotel and Conference Center!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$166 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
overton hotel lubbock
LOCATION
United StatesTexasLubbock
NUMBER OF ROOMS
303
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Frequently Asked Questions about Overton Hotel & Conference Center
Which popular attractions are close to Overton Hotel & Conference Center?
Nearby attractions include Jones AT&T Stadium @ Texas Tech University (0.5 miles), Local Bar and Grill (0.4 miles), and Chimy's - Lubbock (0.5 miles).
What are some of the property amenities at Overton Hotel & Conference Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Overton Hotel & Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Overton Hotel & Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Overton Hotel & Conference Center?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Overton Hotel & Conference Center?
Conveniently located restaurants include Pecan Grill at the Overton Hotel, One Guy Pizza, and Torchys Tacos.
Are there opportunities to exercise at Overton Hotel & Conference Center?
Yes, guests have access to a pool and a fitness center during their stay.
Does Overton Hotel & Conference Center have an airport shuttle?
Yes, Overton Hotel & Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Overton Hotel & Conference Center have airport transportation?
Yes, Overton Hotel & Conference Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Overton Hotel & Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Overton Hotel & Conference Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.