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Red Roof Inn & Conference Center Lubbock

6624 Interstate 27, Lubbock, TX 79404
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Red Roof Inn & Conference Center Lubbock
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235 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Elgin, Texas
Level Contributor
148 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Front desk people were nice; bed was comfy. Now for the other stuff: Place is under construction, which is no excuse for the sorry condition of everything. Pool was closed. Back door, which is supposed to be protected by a key card, was always open. Room door was crooked, so it barely closed, and only with a loud scraping noise.... More 

Helpful?
Thank HouMSW
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I saw this as a 3 star online. I feel this means no bugs. Granted I only saw one tiny baby but where there is one.......water leaked from under shower. Indoor pool was well, icky. Wood look linoleum was dirty in room, had to wash my feet before getting into bed. On the good, the bed was clean and comfy.... More 

Helpful?
Thank DavidsgirlDebbie
1 review
2 of 5 stars Reviewed June 18, 2016 via mobile

Pictures look great online but the hotel is TERRIBLE! Very run down, dirty, and under construction. The fire alarm went off 3 different times during the night and lasted at least 15-20 mins each time. It was horrible.... Blinds are falling apart and broken, dirt and mold in areas, and the outside is covered in bird feces!

Helpful?
Thank Aaron C
Level Contributor
3 reviews
1 of 5 stars Reviewed June 8, 2016 via mobile

Worst night stay of my life. Only chose to stay because it had and indoor pool. But at 9 in the morning they dumped a ton of chemicals in the pool couldn't even see the bottom. Asked two people if the pool was open including a manager who said yes. Showed the second person the pool and they were like... More 

Helpful?
Thank Msjenna
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for letting us know where we fell short during your visit. I am sorry to hear that your stay was not enjoyable. I can assure you the corrective measures have been taken to correct each complaint. I hope that you will reconsider and join us the next time your travel plans require lodging. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2016

What a great place to stay! Indoor swimming pool, koi pond, clean and modern freshly remodeled rooms really make a difference here. At the front desk however, Terry greeted us with a smile and made sure we were comfortable and well taken care of. She is a perfect example of genuine "service with a smile", and the reason we will... More 

Helpful?
1 Thank Troy N
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for the great compliments about our facility and our staff. We appreciate you noticing the changes we have made. We are lucky to have Teresa on our team. She is a great asset. We hope to see you again in the future. More 

STL
2 reviews
3 of 5 stars Reviewed June 6, 2016 via mobile

Executive summary above. Inexpensive and safe. Pets are free. Rooms was clean. No carpeting in floors. Doors are loud when closing. Elevator s l ow. Breakfast is ok if you're a vegetarian. Pool was heavily chemically treated...felt a little soapy. Bed was comfortable. Room was a little loud in part because there's an inch or so gap under the door... More 

Helpful?
Thank oldguyinstl
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I am sorry that your experience with us did not meet your expectations. We are working hard to correct each task at hand. We do hope to see you again in the future. More 

hobbs nm
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2016

I stayed two night's and enjoyed my stay it has gotten a lot more quitter since the last stay,im loving the new look in the lobby,rooms! I just love Kimberly she is the sweetest lady so helpful,really cares how your stay is!

Helpful?
Thank shannon m
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you so much for the wonderful compliments. We are so excited about our recent renovations. We are happy to hear that you enjoyed your recent stay. Thank you for recognizing Kimberly. She is a great part of our team. We look forward to seeing you the next time you visit Lubbock. More 

Pollock, Louisiana
2 reviews
5 of 5 stars Reviewed June 2, 2016

I stay here often,i see the work being done,the new look is really nice,the new rooms are very nice! I love the staff there I talked to a young lady by the name of Kimberly she is so sweet,helpful everytime I stay!

Helpful?
Thank james b
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for the compliments about our recent renovation. We are pleased to have such a great staff. Thank you for recognizing Kimberly, she is a great asset to our team. We look forward to seeing you in the future. More 

Jacksonville, Florida, United States
2 reviews
2 of 5 stars Reviewed May 30, 2016

Cheap hotel? Yes, in more ways than one. Cheap towels, uncomfortable and torn furniture and 2" gaps under the door to your rooms, so you'll hear every yelling kid running down the corridor. This hotel is in desparate need of upgrades. Terry the night clerk was very nice, but don't expect to get your room at the 3pm check-in time.... More 

Helpful?
Thank Tim C
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your concerns with us. We appreciate guest feedback whether it be positive or negative. I am sorry to hear that you were not happy with your stay. I hope that you will reconsider and join us the next time your travels require lodging. More 

2 reviews
5 of 5 stars Reviewed May 26, 2016 via mobile

The receptionist was friendly. Greeted us on the spot Super clean and attentive. We will stay there again if the oppurtunity presents its self. Very affordable. The doors do slam but i prefer that to assure my door properly closed behind me. Safe and the school function was quite close.

Helpful?
Thank Daisy S
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. We are happy to hear you enjoyed your stay. Thank you for recognizing Candy and her exceptional customer service. We hope to see you again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 

Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404
Location: United States > Texas > Lubbock
Price Range: $54 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Conference Center Lubbock 2.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Red Roof Hotel Lubbock
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