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Red Roof Inn & Conference Center Lubbock

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Red Roof Inn & Conference Center Lubbock
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238 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

From the moment we arrived we saw a couple of gangsters outside the hotel. The place looks like it needs a good remodeling the front door entrance was damage looked very bent from the handle. The only thing that makes this place look decent is the indoor pool and the little cute decorated pond which are both in middle of... More 

Helpful?
Thank Marilyn C
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Wow, this place was unbelievable. It was dirty, even the front door. Everything was dirty, shabby, and gross. There are so many hanging around that appear to be homeless. The were people yelling in the hallways after midnight. My sister, staying in a different room, had her personal pillows stolen, never to be returned. I'm truly regret choosing this hotel.

Helpful?
Thank Gina T
Belton, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

We booked this hotel for a Texas Tech graduation when we had multiple rooms that were needed. We arrived at the hotel and entered the lobby and I felt like I was transformed back to the 80s and not in a fun, woohoo hair bands, and WHAM kind of way. The decor was old, dirty, and the whole place is... More 

Helpful?
Thank Donna B
Elgin, Texas
Level Contributor
148 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Front desk people were nice; bed was comfy. Now for the other stuff: Place is under construction, which is no excuse for the sorry condition of everything. Pool was closed. Back door, which is supposed to be protected by a key card, was always open. Room door was crooked, so it barely closed, and only with a loud scraping noise.... More 

Helpful?
Thank HouMSW
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2016

I saw this as a 3 star online. I feel this means no bugs. Granted I only saw one tiny baby but where there is one.......water leaked from under shower. Indoor pool was well, icky. Wood look linoleum was dirty in room, had to wash my feet before getting into bed. On the good, the bed was clean and comfy.... More 

Helpful?
Thank DavidsgirlDebbie
1 review
2 of 5 stars Reviewed June 18, 2016 via mobile

Pictures look great online but the hotel is TERRIBLE! Very run down, dirty, and under construction. The fire alarm went off 3 different times during the night and lasted at least 15-20 mins each time. It was horrible.... Blinds are falling apart and broken, dirt and mold in areas, and the outside is covered in bird feces!

Helpful?
Thank Aaron C
Level Contributor
3 reviews
1 of 5 stars Reviewed June 8, 2016 via mobile

Worst night stay of my life. Only chose to stay because it had and indoor pool. But at 9 in the morning they dumped a ton of chemicals in the pool couldn't even see the bottom. Asked two people if the pool was open including a manager who said yes. Showed the second person the pool and they were like... More 

Helpful?
Thank Msjenna
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for letting us know where we fell short during your visit. I am sorry to hear that your stay was not enjoyable. I can assure you the corrective measures have been taken to correct each complaint. I hope that you will reconsider and join us the next time your travel plans require lodging. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2016

What a great place to stay! Indoor swimming pool, koi pond, clean and modern freshly remodeled rooms really make a difference here. At the front desk however, Terry greeted us with a smile and made sure we were comfortable and well taken care of. She is a perfect example of genuine "service with a smile", and the reason we will... More 

Helpful?
1 Thank Troy N
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for the great compliments about our facility and our staff. We appreciate you noticing the changes we have made. We are lucky to have Teresa on our team. She is a great asset. We hope to see you again in the future. More 

STL
2 reviews
3 of 5 stars Reviewed June 6, 2016 via mobile

Executive summary above. Inexpensive and safe. Pets are free. Rooms was clean. No carpeting in floors. Doors are loud when closing. Elevator s l ow. Breakfast is ok if you're a vegetarian. Pool was heavily chemically treated...felt a little soapy. Bed was comfortable. Room was a little loud in part because there's an inch or so gap under the door... More 

Helpful?
Thank oldguyinstl
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you for sharing your experience with us and others. I am sorry that your experience with us did not meet your expectations. We are working hard to correct each task at hand. We do hope to see you again in the future. More 

hobbs nm
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2016

I stayed two night's and enjoyed my stay it has gotten a lot more quitter since the last stay,im loving the new look in the lobby,rooms! I just love Kimberly she is the sweetest lady so helpful,really cares how your stay is!

Helpful?
Thank shannon m
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review

Thank you so much for the wonderful compliments. We are so excited about our recent renovations. We are happy to hear that you enjoyed your recent stay. Thank you for recognizing Kimberly. She is a great part of our team. We look forward to seeing you the next time you visit Lubbock. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 

Additional Information about Red Roof Inn & Conference Center Lubbock

Address: 6624 Interstate 27, Lubbock, TX 79404-5702
Location: United States > Texas > Lubbock
Price Range: $54 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Conference Center Lubbock 2.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Red Roof Hotel Lubbock
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