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Baymont Inn & Suites Longview

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Baymont Inn & Suites Longview
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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Amarillo, Texas
Level Contributor
154 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

The room was fine and the bed was comfortable. The Wi-Fi was reliable but quite slow. The tub shower combo was worked fine. We appreciated the refrigerator and the microwave, as well as having the sink in a separate room from the tub. The breakfast consisted of cereals, apples, yogurt, waffles, and assorted pastries. The staff was pleasant and the... More 

Helpful?
Thank Stan A
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear Mr. Stan, We would like to thank you for giving us a good score. Customer satisfaction is our forte. We appreciate your business, and we look forward to having you back. Thanks again. More 

Fort Worth
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 19, 2016

I stay at this hotel in pass and never had a promble . Until other day the air stay on 72 Their was bugs in bathroom . I call and ask for refund Wouldnt give to me I ask for discount wouldnt give that to me either. I took as a loss And checkout Never again !!

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Asia C
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear Ms. Asia, We are sorry that you feel like your stay was unsatisfactory. We only want the best for our customers. Due to the excessive heat, it takes a little longer for the room to cool off. We do apologize for any inconvenience, and we look forward to you giving us another chance to make it right. More 

Travelers are raving about these Longview hotels

Austin, Texas
1 review
1 of 5 stars Reviewed July 15, 2016

When I arrived at the property, the desk clerk yelled at me and said that I had tracked mud into the lobby. I looked at my shoes and saw no mud, but the gentleman she was checking in was an oilfield worker whose boots were covered in mud. The desk clerk said, with a huge sigh, that the she would... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Y1419USjimm
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear unhappy customer, We do apologize that you feel your stay was unpleasant. However, We do appreciate your feedback, and we would like to make this better for you on your next stay. More 

Leander, Texas
1 review
2 of 5 stars Reviewed July 12, 2016

From the dirty underwear left behind the bathroom door, dirty shower, cracked bathtub, wires coming out of the wall, non-working phone, this wasn't a great place to stay. I asked for a new clean room and working phone, and received another repeat of the 1st room. The only good things were the free parking, working A/C & working fridge. This... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank W4589LXkellyd
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Thanks for taking the time to share about your stay. We apologize your stay was not up to your expectations. I am working with my maintenance, and my housekeeping on addressing concerns mentioned in your review. My front desk agent informed me of your concerns immediately. Again Thank You. More 

Dallas
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 9, 2016

Hotel appeared clean, obviously a former LaQuinta. Stay started okay, but then was awakened by something crawling across my face at 2 a.m. When I rose, there were no less than 5 roaches crawling on the wall, the desk on the bed..........disappointing at best. Needless to say I didn't get much sleep and ended by stay 3 days early. Would... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank drosene1
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear unhappy customer, We do apologize that you did not enjoy your stay with us. We only want the best for our customers. I will get with pest control to have them come out and spray again in that particular room, because they do come around to spray on a regular basis. Again, We are very sorry and would like... More 

1 review
2 of 5 stars Reviewed July 3, 2016

The front desk lady was best thing about this. The cons were the shower curtain was smelly, stains on the sheets, stains on flooring, furniture had stains. This was one of the most disgusting places I have stayed in a long time.

Helpful?
Thank pat f
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear unhappy customer, We are very sorry that you feel your stay was unsatisfactory. We only want the best for our guests. Thanks for taking the time to mention the areas that need improvement. Your feedback is very important to us, it helps us to grow and learn. Again, we do apologize and we will try and make it better... More 

Longview, Texas
1 review
5 of 5 stars Reviewed June 28, 2016

Best hotel i have been and rooms are very nice,The front desk staff was very nice and friendly.It look's like the hotel has been recently updated,and the rates are reasonable and worthy.I will surely have my next stay here.

Helpful?
Thank lisbeth c
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear valued customer, We appreciate your recent stay with us. It is always a pleasure to hear about customer satisfaction. We always like to go above and beyond to make sure our customers are well satisfied. Thank you so much for your feedback, and we hope to hear from you soon. More 

Kingwood Texas
1 review
1 of 5 stars Reviewed June 22, 2016

I killed two roaches in the bathroom of the first room I was in. At 1 in the morning, I was awaken by the sound of water pouring. In the bathroom water was rushing out of the ceiling at the light fixture and pouring onto the bathroom floor. I went to the office to tell them. I was given another... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank vivians561
neal p, General Manager at Baymont Inn & Suites Longview, responded to this review

Dear unhappy customer, We would like to apologize for your unpleasant stay. However, there was a leak coming from a room that was right above you that was beyond our control. I'm glad we were able to resolve that issue by transferring you into another room. We also have pest control come out and spray on a regular basis, so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about Baymont Inn & Suites Longview

Address: 502 S Access Rd, Longview, TX 75602-4267
Location: United States > Texas > Longview
Price Range: $51 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Longview 2.5*
Number of rooms: 106
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Also Known As:
Baymont Inn And Suites Longview
Baymont Inn & Suites Longview Hotel Longview
Baymont Inn Longview
Longview Baymont Inn
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