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Suburban Extended Stay DFW Airport North

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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Reviewed 5 days ago NEWvia mobile

This place was horrible. I would not recommend staying. This place smelled very bad. It was not clean in the room or the other locations in the hotel. At 1:30 Am someone tried to open the window in my first floor room. The front office was closed so I could not even report this.

Thank Joe K
Texarkana, Texas
Reviewed 2 weeks ago

The Suburban Extended Stay Hotel in Lewisville has one of the lowest rates for a night's rest in the Metroplex. My bill came to $60 including tax. They did add a $50 deposit to my bill which they say will be refunded once the maid checks the room. I will watch my credit card statement to make sure that I...

1Thank TallTexWally
Reviewed March 23, 2017

I will start by saying that at the time of my stay, I was a Choice Rewards Platinum member. I am now a Gold member. I can't rightly say that I can accurately review my stay as far as the physical property because I never got the chance to stay. The last two times that I booked a room with...

1Thank kirstinsevensdad
Reviewed December 10, 2016

Faulty locks!! We were robbed! You can slide a card between the door and the door frame of the hotel rooms and it flies wide open. The manager Samantha [ -- ] lack of concern for the safety of her guests is disgusting, Please keep your family and your belongings safe and go to another hotel. I have video of...

5Thank Marissa l
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Guest, Safety of our guest and staff is the number one priority. I have spoken with your husband regarding this incident and I am very surprised that you have this impression of me without ever speaking or meeting me. Your husband seemed as he was very satisfied with my resolution. Without having any proof of anyone breaking in and...

Reviewed October 18, 2016

Beautiful kept exterior and new paint and flooring disguise a problem property. The sparkling pool was always kept locked. No one could use it. The front desk staff varied from friendly but lazy, to dour to positively icy. Instead of addressing a problem the one desk clerk said "see so-and-so on Tuesday". When I turned on the heat the smoke...

1Thank James C
Austin, Texas
Reviewed May 20, 2016

The hotel staff were professional and very personable. The facilities and my room were clean even. The hotel is experiencing a remodel but made my stay very comfortable during this period. I'm sure when this is complete the facilities will be even better. Thank you.

1Thank TXBlueBonnets
Reviewed May 16, 2016

This should be a bargain priced property. I mean cheap. I wasn't real clear on how good the lock was on the door but the windows didn't lock at all. You can't hardly see the tv from the bed. The AC was so loud it was hard to sleep and the room was hot with it running. I will never...

1Thank hoopsman86
Reviewed February 6, 2016

I checked into my room around check in time. The check in process was good, the clerk on duty was very polite. I got to my room after checking in and placed my things down and went around the room to just check it out. I found spider webs in the corners, carpet was rising around door edges like it...

Thank Suzana C
SuburbanExtendedStay, General Manager at Suburban Extended Stay DFW Airport North, responded to this review

Dear Guest, Thank you for sharing your feedback. We are glad to hear that our staff member was polite. Please allow me to apologize regarding the room condition and the smell of the room. We will most certainly address your concerns and ensure we provide exceptional experience for our guest in the future. We have always welcomed our guests to...

Waco, Texas
Reviewed December 6, 2015

Needed a place to live for a while as my apartment lease had run out and the expenses there were killing me. I had several job opportunities that would have necessitated a move to Dallas, so I contacted Sam at this hotel. As I have stayed here before, she told me that there would be no problem. She gave me...

Thank Beethoven55
Dallas, Texas
Reviewed October 18, 2015

major road construction on interstate 35 was not mentioned. Tripadvisor which A M O M A is foreign company charges banking transaction fees which is not in the total charges and defiantly hidden ! You call the 1 800 number and get a foreign answering service which denies any knowledge of the banking foreign currency transaction charges.

Review collected in partnership with Amoma.com
Thank P924KGpatrickf
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17 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (17)
Hotel & Grounds (4)
Room/Suite (9)
Pool/Beach Area (1)
Other (3)
06/04/2017 06/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Suburban Extended Stay DFW Airport North

Address: 1920 Lakepointe Drive, Lewisville, TX 75057-6415
Location: United States > Texas > Lewisville
Price Range: $52 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay DFW Airport North 2*
Number of rooms: 145
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Also Known As:
Suburban Extended Stay Dfw Airport North Hotel Lewisville
Lewisville Extended Stay
Extended Stay Lewisville
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Questions & Answers

Here's what travelers have asked, with answers from Suburban Extended Stay DFW Airport North staff and other travelers.
1 question
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Paris, Texas
3 months ago

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Questions? Get answers from Suburban Extended Stay DFW Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“call the day before to make sure they actually have a room for you.”
kirstinsevensdad, Mar 23, 2017 | Read review
“Avoid room 102.”
D7647UJjamesc, Oct 18, 2016 | Read review
“Stay away unless you want more than what you paid for!!”
to32015, Oct 8, 2015 | Read review
“3rd floor and for goodness sake stay away from pool - ideally facing field.”
bprsurf, Jul 7, 2015 | Read review
“King Suite, Largest room at the hotel. Very quite area sitting room was perfect for working and watching ESPN!!”
jayr886, Jun 14, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$55* /night
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Prices are for 1 room, 2 adults
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