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Fairfield Inn & Suites Dallas Lewisville

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Fairfield Inn & Suites Dallas Lewisville
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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Montclair, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I gave this place a plus 5. Michael Ruiz and all the staff were very accommodating. We needed 25 rooms since folks were coming out of town for my sisters funeral. They took care of us and we can't thank them enough. The location was just great. The airport only 15 minutes away and walking distance to get food. There... More 

Helpful?
Thank Miriam O
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We are always excited to hear positive feedback from our satisfied guests. I am glad to hear that we not only met, but exceeded your expectations during your stay with us. Thank you for choosing the Fairfield Inn & Suites! More 

Granbury,TX
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2016

Good clean room. Friendly atmosphere. Centrally located, lots of amenities in this area. the hotel was not fancy, but it was an excellent place to stay. The staff was friendly and courteous. All the common areas were clean.

Helpful?
Thank DriverM10
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We appreciate your comments and positive feedback. We are glad you enjoyed your stay with us. Thank you! More 

Kansas City, MO
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 11, 2016

My recent stay at Fairfield was average. It was not the hotel itself but the service. When I was checked in the front desk employee Amanda was not friendly at all. First off she was off to the side of the desk eating when I came. That was not a problem but don't act like I am disturbing you. I... More 

Helpful?
Thank eking22
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! More 

San Tan Valley, Arizona
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 23, 2016 via mobile

Decent hotel. Arrived really late. Room was feather free as requested. The only problem was the high speed Internet connection didn't work. Didn't have time to sit and wait for them to fix it. Otherwise was a good typical Fairfield Inn.

Helpful?
Thank Ocnangel
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

I truly apologize that the service was not fully functional during your stay. I, along with all other hotel associates, are passionate about offering the best possible experience to all of our guests and are subsequently looking into ways to improve the reliability of our Internet service. Thank you again for taking the time to share your feedback with us! More 

Euless, Texas
2 reviews
5 of 5 stars Reviewed March 20, 2016

I would like to speak praise to a young lady named Diamon Thompson. She did a wonderful job of putting my mind at ease. When I came in to the place after booking a room I gave the original attendant my military ID upon check in, for some reason she did give the correct rate. I called to the front... More 

Helpful?
Thank DevineSheba
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for sharing this feedback with me. We love to hear back from out guests about the exceptional service that was provided during your stay. I will make sure that this gets back to our team so that we can always know what a great job everyone is doing! More 

Raleigh
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 15, 2016 via mobile

I stayed at this hotel with my husband. My initial impression at check-in was nothing to brag about, the associate was clearly not happy to be there and was not willing to offer any assistance outside of checking us in. The next day I encountered a gentleman and young lady for the life of me I can't remember their names... More 

Helpful?
Thank HotelSnob0719
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thanks for taking the time to leave us a comment. We appreciate the feedback and I can assure you that we listen to our guests concerns. I am glad to hear that we were able to make things right for you. We hope to see you again when your travels bring you back to Lewisville! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 9, 2016 via mobile

I was in Dallas in a five star hotel. Then I needed to change my location,so I called the Fairfield inn to get some info .they referred me to reservations. The hotel reservations hot line wanted to know when I was staying and if I had Marriott rewards.I asked if they had a swimming pool they did not know. If... More 

Helpful?
Thank John C
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to learn that the quality of service provided by our reservations staff did not quite meet our expectations. Please... More 

Houston, Texas, United States
2 reviews
5 of 5 stars Reviewed October 25, 2015

The hotel is just behind Costco, very easy to IH-121, and the lobby was renovated recently. During my 3-night stay, the hotel is super clean, no matter in the lobby, or in my guest room. The front desk staff members are so nice, friendly, and helpful. They are always ready to provide help and local information I needed, esp. Kristen... More 

Helpful?
Thank Flora S
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for the great feedback. We are very lucky to have a positive team and grateful to be of service to you. Thanks! More 

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed October 13, 2015 via mobile

I've stayed at numerous Marriott hotels, and have always been satisfied until my stay here. Air didn't work, housekeeping walked in twice, and didn't understand anything I was asking, elevator was broken. Ugh! Never again will I stay here.

Helpful?
Thank dlyn1
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for taking the time fill out a survey. We appreciate all the feedback we get. I would like to sincerely apologize that your experience here fell short of excellent. In the rare occasions that these incidents occur, we are always open to feedback. Thank you for voicing your concerns, and giving us the opportunity to improve ourselves. More 

Lubbock, Texas
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 21, 2015

I almost could not find anything to critique in this hotel. The staff was nice, check-in was easy, and the room was excellent. The location was easily accessible, and it was close to almost anything you would need (mall, restaurants, etc.). The beds were very comfortable. The breakfast was decent the first morning there. The last morning breakfast left a... More 

Helpful?
Thank Greg C
Michael R, Manager at Fairfield Inn & Suites Dallas Lewisville, responded to this review

Thank you for your honest feedback! I am glad that you enjoyed your stay with us and got to experience the amenities first hand. I will forward your comments to our staff so that we can continue improving our guest experiences. Thanks you for taking the time to share your experience! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites by Marriott Dallas/Lewisville has completed a multi-million renovation to upgrade and expand the guest public areas and guest rooms. The hotel provides guests an experience that promises greater comfort and enhanced productivity. This Dallas/Lewisville hotel offers spacious rooms and suites that include large flat screen TVs and free WiFi. Hotel services include a 24-hour business center, meeting facilities, The Market for convenient food offerings 24 hours a day, and a 24-hour fitness center. Unwind after a long day in the hotel’s indoor heated pool and space. Enjoy social gatherings on the fresh outdoor patio or in the hotel’s great room. Enjoy a complimentary hot breakfast buffet each morning with a variety of offerings to please every palate. Kid-friendly offerings, too! The Fairfield Inn & Suites by Marriott Dallas/Lewisville is conveniently located off 35E & TX121, near prominent businesses, vibrant shopping, dining, and popular local hot spots. Many area attractions nearby or just a short drive away. ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Lewisville

Address: 2697 Lake Vista Dr, Lewisville, TX 75067-3888 (Formerly Fairfield Inn Dallas Lewisville)
Location: United States > Texas > Lewisville
Price Range: $89 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Lewisville 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Fairfield Inn Dallas Lewisville Hotel Lewisville
Fairfield Inn Lewisville
Fairfield Lewisville
Lewisville Fairfield Inn
Hotel Style:
#5 Family Hotel in Lewisville
#8 Business Hotel in Lewisville
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