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Homewood Suites Dallas/Lewisville

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Homewood Suites Dallas\/Lewisville
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350 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Washington DC, District of Columbia
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

First off, I am generally a big fan of Homewood Suites properties. This property is nothing like a Homewood Suite. The first thing you will notice is the awful smell that fills the entire facility. It's enough to make you find another hotel right away. Look further and you'll find wallpaper and paint peeling off the walls and ceilings of... More 

Helpful?
1 Thank Brett O
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Brett, I really feel bad and am saddened by your disappointment. We will continue to strive to improve and avoid any poor experiences. Thanks for letting us know there is still work to be done. More 

Lonoke, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I had a wonderful stay while at Homewood Suites. The kids enjoy the swimming pool, hot tub, hot breakfast and the set of the room. All the staff were very nice and greeted us with a smile. The rooms were clean and we had no complaints.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Larry W
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Larry, On a hot Texas summer day our crystal clear pool is an oasis (not just for the kids). My team's friendliness will help you relax and feel right at home. More 

Horizon City, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed at this hotel and another great experience. They accommodate having all 3 of our rooms in a close proximity and were very helpful with all of our needs. We will stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Chad F
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

We love having return visitors. It was our pleasure hosting your family. Looking forward to seeing you again. More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our first impression walking through this hotel to our room was not good. The hallway carpet was trashy and needed vacuuming. The air inside the hotel felt damp and had a hint of a moldy, mildew-like smell. Upon arriving at our first-floor room, we saw evidence of a previous water leak in the ceiling over the sink area in the... More 

Helpful?
1 Thank SGSAT
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Thank you for sharing about your experience. We definitely need to address those rooms and maintenance is in route. I am disappointed your experience was lacking. We do appreciate your Hilton loyalty. More 

Alton, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

Room smelled like mildew all the time even after housekeeping cleaned it..toilet and bathtub clogged as soon as i checked in..two days after check in i woke up to all the carpet in my suite soaked in water!! It was a nightmare!!!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 373graciel
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

It was truly unfortunate that your toilet overflowed. Definitely was a mess no doubt. From every conversation we had over the next several days you were extremely pleased with the new room we immediately moved you to. Sorry for the initial issue and inconvenience. More 

Plainfield, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The staff was on personal phone calls. Hotel smells, has bugs, no internet even though they act like they do and everything needs repair. Management said I am sorry, but didn't seem like he cared and also like it's not the first time some complained.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Bonnie K
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Ms. Kaczmarek, We are so sorry you had a problem in your original. It is such an inconvenience to move to another room when you get settled in. All of my team cares, which is why we promptly tried to rectify the issue. I do understand your frustration and wish your stay had been more pleasant More 

OKC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel and room was very clean. Front desk personnel were friendly and very helpful. Hotel is located in a good area, close to interstate with several eating establishments and retail within walking distance. Has outdoor Pool and basketball court.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank colesmomokc
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

We have everything you need to have a peaceful, relaxing stay (or it is really close) Our job is to treat you right and provide that service that seems to have been forgotten More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here last night for the first time while visiting friends in the Lewisville area. It was awful. The room smelled terrible, very musty, not maintained, wall paper was peeling off the walls, and there was a food roach crawling on our bed. Yuck! We will never stay here again. It was horrible. We got in late or we... More 

Helpful?
Thank Stacey C
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Stacey, I am saddened to hear about your experience (and even surprised). Please visit us again. You can rest assured this is not the norm. More 

Lewisville, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

Filthy, stunk, dirty kitchen towels, was not informed of amount of extra charge for pet after inquiry. Parking very limited. Elevator had not been cleaned in days. Breakfast pastries were stale and dried out.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A2141UFfrankl
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Having to leave your home unexpectedly does create stress and unfortunately we did not relieve it upon your arrival. I wish you had spoken to us about any room issues to allow us to correct them. I am sorry you were surprised there is a pet fee while staying at a hotel. More 

Midlothian, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff was great, clean rooms, nice amenities eating area with television was nice. Never had any problems with noise. I needed a room last minute and the staff was able to get me a room at a good price.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michael M
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

It is gratifying to know we made sure to take care of you as our guest and treat you as you & I expect - with fabulous service. Our whole team works hard to provide the type of experience you had - clean rooms, good food and a welcoming atmosphere. Look forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just off Interstate 35 and only 10 minutes from Dallas Fort Worth International Airport, Homewood Suites by Hilton® Dallas-Lewisville offers a Texas welcome in the bustling city. Spacious suites at Homewood Suites by Hilton® Dallas-Lewisville come with a variety of options, in one- and two-bedroom sizes. Living areas are light and airy, and granite counters in the bathroom add a touch of elegance. Indulge in an extra 10 minutes’ rest in a king- or queen-sized bed, knowing that your full hot breakfast is included every morning.A full kitchen at Homewood Suites by Hilton® Dallas-Lewisville is exactly that—a full-sized refrigerator, twin burner stove, microwave oven, coffeemaker and dishwasher. Stock up on your favorites from our 24-hour Suite Shop, or call us in advance and your groceries will be in your suite when you arrive. ... more   less 

Additional Information about Homewood Suites Dallas/Lewisville

Address: 700 Hebron Pkwy, Lewisville, TX 75057-5000
Location: United States > Texas > Lewisville
Price Range: $123 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas/Lewisville 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Homewood Suites Dallas/Lewisville Hotel Lewisville
Homewood Suites Lewisville
Homewood Lewisville
Lewisville Homewood Suites
Hotel Style:
#6 Business Hotel in Lewisville
#7 Family Hotel in Lewisville
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