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Homewood Suites Dallas/Lewisville

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Homewood Suites Dallas\/Lewisville
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353 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Houston, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Was bit on my lip while taking a nap 2hours after checking in by unknown bug. Had to go to work with a big fat lip. Was bit twice more. Saw huge brown coming out under the door of my room. Told managers and nothing was done. Wished I could upload pictures of my lip on here.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank klsp1026
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Mrs. Stewart, I am sorry we could not rectify the situation or verify something occurred here. We did attempt to alleviate all concerns and make any corrections in case we were falling short but you did rebuff those offers. It was definitely an inconvenience that you experienced and we understand you are upset at that possibility it happened here. Luckily... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I rented the 2 bedroom suite: 1 king and 2 double beds. My parents were impressed because our family could stay in the same suite with their children and at the same time enjoy the privacy they enjoy at home. My mother could not believe all the appliances and utensils in the kitchen. The rest of my family was impressed... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Oscar L
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Thanks for bringing your family together, sharing some time together and doing it here where you can be comfortable and have plenty of space. We will offer you everything you can need and want during a visit with us (whatever the duration). See you next time you are in the Dallas area. More 

St. Maarten-St. Martin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Property was very poor condition, smell like dogs in the hall way, furniture in rooms was terrible. Dogs bark down the hall. Did not get much sleep. The hotel was not hilton standard . Very disappointed

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Horace G
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Horace, Thanks for sharing your experience. We never want anyone to leave disappointed. I am sorry someone's dog disturbed your sleep. Whenever staying with us, or anywhere for that matter, please let the front desk know of any disturbance. We will be happy to address it to make sure your stay is pleasant. More 

Washington DC, District of Columbia
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 10, 2016 via mobile

First off, I am generally a big fan of Homewood Suites properties. This property is nothing like a Homewood Suite. The first thing you will notice is the awful smell that fills the entire facility. It's enough to make you find another hotel right away. Look further and you'll find wallpaper and paint peeling off the walls and ceilings of... More 

Helpful?
1 Thank Brett O
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Brett, I really feel bad and am saddened by your disappointment. We will continue to strive to improve and avoid any poor experiences. Thanks for letting us know there is still work to be done. More 

Lonoke, United States
1 review
5 of 5 stars Reviewed August 10, 2016

My family and I had a wonderful stay while at Homewood Suites. The kids enjoy the swimming pool, hot tub, hot breakfast and the set of the room. All the staff were very nice and greeted us with a smile. The rooms were clean and we had no complaints.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Larry W
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Larry, On a hot Texas summer day our crystal clear pool is an oasis (not just for the kids). My team's friendliness will help you relax and feel right at home. More 

Horizon City, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 10, 2016

This is the second time we have stayed at this hotel and another great experience. They accommodate having all 3 of our rooms in a close proximity and were very helpful with all of our needs. We will stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Chad F
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

We love having return visitors. It was our pleasure hosting your family. Looking forward to seeing you again. More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 9, 2016

Our first impression walking through this hotel to our room was not good. The hallway carpet was trashy and needed vacuuming. The air inside the hotel felt damp and had a hint of a moldy, mildew-like smell. Upon arriving at our first-floor room, we saw evidence of a previous water leak in the ceiling over the sink area in the... More 

Helpful?
2 Thank SGSAT
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Thank you for sharing about your experience. We definitely need to address those rooms and maintenance is in route. I am disappointed your experience was lacking. We do appreciate your Hilton loyalty. More 

Alton, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 4, 2016

Room smelled like mildew all the time even after housekeeping cleaned it..toilet and bathtub clogged as soon as i checked in..two days after check in i woke up to all the carpet in my suite soaked in water!! It was a nightmare!!!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank 373graciel
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

It was truly unfortunate that your toilet overflowed. Definitely was a mess no doubt. From every conversation we had over the next several days you were extremely pleased with the new room we immediately moved you to. Sorry for the initial issue and inconvenience. More 

Plainfield, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2016

The staff was on personal phone calls. Hotel smells, has bugs, no internet even though they act like they do and everything needs repair. Management said I am sorry, but didn't seem like he cared and also like it's not the first time some complained.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Bonnie K
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

Ms. Kaczmarek, We are so sorry you had a problem in your original. It is such an inconvenience to move to another room when you get settled in. All of my team cares, which is why we promptly tried to rectify the issue. I do understand your frustration and wish your stay had been more pleasant More 

OKC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2016

Hotel and room was very clean. Front desk personnel were friendly and very helpful. Hotel is located in a good area, close to interstate with several eating establishments and retail within walking distance. Has outdoor Pool and basketball court.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank colesmomokc
Daryl R, General Manager at Homewood Suites Dallas/Lewisville, responded to this review

We have everything you need to have a peaceful, relaxing stay (or it is really close) Our job is to treat you right and provide that service that seems to have been forgotten More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just off Interstate 35 and only 10 minutes from Dallas Fort Worth International Airport, Homewood Suites by Hilton® Dallas-Lewisville offers a Texas welcome in the bustling city. Spacious suites at Homewood Suites by Hilton® Dallas-Lewisville come with a variety of options, in one- and two-bedroom sizes. Living areas are light and airy, and granite counters in the bathroom add a touch of elegance. Indulge in an extra 10 minutes’ rest in a king- or queen-sized bed, knowing that your full hot breakfast is included every morning.A full kitchen at Homewood Suites by Hilton® Dallas-Lewisville is exactly that—a full-sized refrigerator, twin burner stove, microwave oven, coffeemaker and dishwasher. Stock up on your favorites from our 24-hour Suite Shop, or call us in advance and your groceries will be in your suite when you arrive. ... more   less 

Additional Information about Homewood Suites Dallas/Lewisville

Address: 700 Hebron Pkwy, Lewisville, TX 75057-5000
Location: United States > Texas > Lewisville
Price Range: $129 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas/Lewisville 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Expedia, Travelocity, Priceline, Odigeo, TripOnline SA and Hotwire so you can book your Homewood Suites Dallas/Lewisville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Dallas/Lewisville Hotel Lewisville
Homewood Suites Lewisville
Homewood Lewisville
Lewisville Homewood Suites
Hotel Style:
#6 Business Hotel in Lewisville
#7 Family Hotel in Lewisville
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