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Residence Inn Dallas Lewisville

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Residence Inn Dallas Lewisville
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
San Marcos, Texas
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2016

We were in the area for my niece's high school graduation and needed a place to stay - I am a big fan of Marriott's Residence Inn and decided to stay at this hotel - BEST DECISION MADE - THE HOTEL WAS EXCELLENT! Right off IH 35 - close to Vista Ridge Mall and lots of restaurants - very convenient... More 

Helpful?
Thank Regina H
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Regina H, Wow! Thank you so much for taking the time to give us such a positive review of our hotel. I am so grateful that you had a wonderful experience at our hotel and hope you stay with us should your travels bring you to this area again. Sincerely, Janet F. General Manager More 

Corpus Christi, Texas
1 review
2 of 5 stars Reviewed June 7, 2016

We have stayed at this place several times before but this last time has been very disappointed. The bedsheets have not been changed from the previous costumer. There was a cracked tile in the kitchen where we could easily cut our feet. The sliding door in the front was not working as the door entrance on the side of the... More 

Helpful?
Thank Alonzoquijano
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Alonzoquijano, Thank you for your review. I sincerely apologize we did not provide you with the stay you expected and deserved. Your comments have been addressed with the appropriate departments to ensure these deficiencies are corrected. We hope that you will reconsider and allow us another opportunity to provide the quality stay you deserve. Sincerely, Janet F. General Manager More 

Houston, Texas
2 reviews
4 of 5 stars Reviewed May 16, 2016

We chose this place as our spot to lay our heads given we were only in town for a short period of time. We had hoped to be able to use the breakfast lobby for a small reception after a graduation but that didn't work out in the end even though we had been told it would. None to worry... More 

Helpful?
Thank rfarrar2016
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Rfarrar2016, Thank you so much for your review of our hotel. Congratulations to your graduate! We are very glad you enjoyed your stay and hope to see you again in the future. Kind thanks, Janet F. General Manager More 

Mobile, Alabama
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 25, 2016

So we checked in late, expecting the typical late night check-in. What we got was a friendly welcome, a bottle of water, and plenty of information regarding hotel services and local amenities. That service was repeated often during the stay; the front desk folks are as well-trained and as friendly as any front desk folks I've ever seen. Breakfast impressed... More 

Helpful?
Thank Stephen K
TMIHospitality1, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Stephen K, Thank you so much for taking the time to review our hotel. I am so glad you had an amazing stay and will look forward to you staying again with us. Kind regards, Janet F. General Manager More 

Las Vegas, Nevada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 17, 2016

Hotel buildings and facilities are much the same. Branded hotels like Residence stand out individually only when things wrong or when they excel. The Residence Inn in Lewisville, TX excels because of its people. They go out of their way to make guests feel welcome. We just finished up a five night stay and cannot exaggerate how well we were... More 

Helpful?
Thank JGF621
Adam M, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear JGF621, Thank you so much for your very kind review of our property. I am so glad we were able to accommodate your family and grandchild during your happy event! We love seeing you year after year and look forward to a future trip! Kind regards, Janet F. General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 15, 2016

I stayed here for a week on a business trip to the Lewisville area. The hotel is a little dated and the rooms are a little tired but overall this is a good value hotel for an extended stay. I had one of the single 'suites' which was a large room with kitchenette and seating area. Plenty of room for... More 

Helpful?
Thank Alan H
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Alan H, Thank you so much for taking the time to review our hotel. I am glad you had a comfortable stay and enjoyed our excellent service. We hope to see you again soon. Kind regards, Janet F. General Manager More 

Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2016

On January 4, we experienced an extensive house fire. Our insurance company recommended the Residence Inn. My family stayed there for almost 2 months. The staff was kind, friendly, and compassionate toward our family's situation. When we checked in, we found the front desk to be very professional and understanding. Our kids were staying with friends and we kept changing... More 

Helpful?
Thank jimlO1155SA
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear JimlO1155SA, Thank you so much for taking the time to write such a lovely review of our hotel. I am so glad we were able to make such a wonderful impression on you and your family. We enjoyed spending time with all of you - such delightful guests. I hope you have had luck in your relocation efforts and... More 

Houston, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 9, 2016

Just returned from a 4 night stay at the Residence Inn in Lewisville. Overall we had a great stay. We were there for a big swim meet in the area and the hotel greeting all the participants with a little good luck gift bag!! Such a nice touch! The staff at this hotel were incredibly friendly. Every employee we encountered... More 

Helpful?
Thank tanyaandallie
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Tanyaandallie, Thank you so much for taking the time to review our hotel. It was a pleasure to have you and your family staying here to participate in the very exciting swim event. I am glad your stay was comfortable and the staff made you feel at home. I hope to see you again should your travels bring you... More 

Modena, Italy
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 30, 2015 via mobile

Booked room for 2 adults and 2 children. When room was cleaned the cleaning staff took the blanket from our sofa bed. That night I went to front desk to get a blanket. I was rudely told there were no blankets and to try turning up the heat. Hotel was not even full, so a blanket could have easily been... More 

Helpful?
Thank Rob K
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Rob K, Thank you for taking time to review the Residence Inn Dallas Lewisville. I sincerely apologize for the issues you experienced. We pride ourselves on complete guest satisfaction and understand how disappointing it can be when everything is not as you had hoped. I have addressed your concerns with my staff to ensure situations like this are handled... More 

Minneapolis, Minnesota
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 13, 2015

It's in a decent location for us. It was remodeled a few years back, and so the rooms are rather fresh. Having the kitchenette is a nice feature. The room we stayed in has a strange flaw where the toilet sits really close to the wall. (it's really bizarre). I'm sure the plumbing was set in the slab before that... More 

Helpful?
Thank pattycakesmn
TMIHospitality, Manager at Residence Inn Dallas Lewisville, responded to this review

Dear Pattycakesmn, Thank you for taking the time to review your stay at the Residence Inn Dallas Lewisville. I'm pleased you enjoyed our location and clean rooms. I apologize for the troubles you experienced with your pullout couch. Your comments will be shared with my staff to ensure similar situations can be avoided in the future. I hope that if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn offers spacious suites with fully equipped kitchens and living areas including new LCD TV's perfect for relaxing or entertaining. We provide a fitness room that allows you to stay in shape. Conveniently located near the DFW Airport, along with shopping and dining at the Vista Ridge Mall. ... more   less 

Additional Information about Residence Inn Dallas Lewisville

Address: 755 E Vista Ridge Mall Dr Ste C, Lewisville, TX 75067-8385
Location: United States > Texas > Lewisville
Price Range: $123 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Lewisville 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Lewisville
Lewisville Residence Inn
Hotel Style:
#10 Business Hotel in Lewisville
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