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SpringHill Suites Laredo

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SpringHill Suites Laredo
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72 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2016

From the time we checked in with "Gladys" whom made our check in very easy and painless to AFTER we checked out and I was almost home 2 1/2 hours away our experience was great! I received a phone call from Carmen once I was almost home telling me I had forgotten something in my room. Instead of putting it... More 

Helpful?
Thank Melissa G
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Melissa G, It gives us great pleasure to know that you enjoyed your stay and that we were able to help you with your forgotten item. Thank you for mentioning your great experience and for recognizing our staff. Hope to see you again on your next trip to Laredo. Best Regards. More 

Fort Worth, Texas
Level Contributor
246 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 19, 2016

Travelers, a pretty good place to stay.... decent Wi-Fi speed. The Wi-Fi speed in the early evening was outstanding but as the evening went on it really went down but was still ok. Room was nice and staff was outstanding!

Helpful?
Thank Reford B
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Redford B, We really appreciate your review about your great experience during your recent stay. It is satisfying to know that you enjoyed your stay with us during your trip. Thank you and hope to serve you again in the near future. More 

Austin
2 reviews
4 of 5 stars Reviewed May 16, 2016

I stay at Spring Hill Suites in Laredo, Texas six times a year. The hotel and rooms are clean and comfortable. The Lounge area is also clean and comfortable making for a good place to sit and chat other team members. The breakfast buffet is tasty...many options to choose from.

Helpful?
Thank Stevem17
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Stevem17, Thank you for always choosing the Springhill Suites when you travel to Laredo. We really appreciate you as our loyal guest and for your review with good comments. Take care and we hope to see you again soon. More 

San Antonio, Texas
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 24, 2016

I've stayed here a couple of times and have found the hotel a good value. Rooms are large, cool and clean. Hotel was quiet at night. Door offers a 'social hour' from 5 to 7 PM, Snacks, beer and wine. Not exactly great, unless you have low standards in such things. The breakfast in the morning is OK though. Not... More 

Helpful?
Thank JimC2626
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear JimC2626, It was a pleasure having you as our guest again during your travel to Laredo. We really appreciate your review and we hope to see you again soon. Best Regards. More 

Bangor, Maine
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 22, 2016

There's a coin operated laundry on the 3rd floor, a decent breakfast, rooms are large and clean. It's right next to a Golden Corral restaurant. Staff are always helpful and friendly. Although the hotel is busy it's always quiet.

Helpful?
Thank Bill E
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Bill E, We really appreciate your loyalty with us and we feel excited to have you as our regular guest that always enjoys their stay. So many thanks for taking the time to review our hotel and for including your great comments. Take care. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 23, 2016 via mobile

Stayed here for 2 nights for business, check in clerk was not really trained on room types as a king room was reserved and got 2 fulls. Room was roomy but door latch does not work and no deadbolt on door, not very happy about that. Breakfast advertised is full hot breakfast- they failed to mention it was not a... More 

Helpful?
Thank fishdestroyer
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear fishdestroyer, We appreciate you taking the time to share your experience and your thoughts. It is disappointing to learn that we fell short of delivering a memorable experience, and we sincerely apologize for that. Please know that your comments are very important to us and we hope you will allow us an opportunity to regain your trust and provide... More 

Houston, Texas
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 18, 2016 via mobile

Before I arrived, I used the mobile app to check in for my reservation. I had a "special rate" of $109 and had to stand at the front desk for 10 minutes for the man in front of me to decide if he wanted to stay there or not and for Gladys to make his reservation since he had not... More 

Helpful?
Thank scubadude77354
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear scubadude77354, Thank you for advising us about your recent stay. Please accept our sincere apology for the issues you experienced at check in. We value you as a Marriott member and your feedback will be shared with the appropriate hotel team to ensure this was an isolated issue. More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 21, 2016 via mobile

My husband and I had to travel to Laredo on a personal matter and we decided to stay at SpringHill Suites. The hotel was right off of the expressway and was very easy to access. The lady in the front desk was very polite and took care of us in the best way possible. I asked for a room on... More 

Helpful?
Thank Famof5onaBudget
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

It gives us great pleasure to know you enjoyed your stay with us. We really appreciate your review and we hope to see you again soon. More 

Monterrey, México
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 22, 2015

I´ve stayed in several hotels of the same and higher category in Laredo, and Springhill Suites is definitely one of the better values I´ve found. The rooms are huge, clean, comfortable and well kept. Staff is friendly and the hotel is very well located. There is free internet through a wifi conection with decent speeds (around 4mb/s download). The price... More 

Helpful?
Thank RoSMR
Monterrey, Mexico
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 8, 2015

Frist of all service, attention and breakfast were great. The noise from the passing train woke us up during the night ruining a good rest. The hotel was full from young baseball players participating in a tournament, and the noise from upper floors and adjourning rooms could be heard without a problem. The hotel could use some maintenance, as you... More 

Helpful?
Thank FDG44
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Thank you for sharing your recent experience. Please accept our sincere apology for the noise disturbance during your stay. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about SpringHill Suites Laredo

Address: 5940 San Bernardo Avenue, Laredo, TX 78041
Location: United States > Texas > Laredo
Price Range: $98 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Laredo 3*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#12 Business Hotel in Laredo
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