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SpringHill Suites Laredo

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SpringHill Suites Laredo
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78 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reynoldsburg, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Im a critic when it comes to cleaning and this room was clean, hallways smelled fresh, & my experience was wonderful. I will definately be staying here again. The staff was so accommadating & attentive, I highly recommend this hotel.

Helpful?
Thank JroseWilson
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

JroseWilson, It gives us great pleasure to know that you had an Excellent experience during your recent stay with us. We really appreciate your comments about our property and our staff, so thank you for sharing your experience. Best Regards. More 

San Pedro Garza Garcia, Mexico
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 9, 2016

The hotel's rooms are spacious and confortable, since all of them are suites, however, the decor is a little outdated. The only thing I considered that has to be improved is the breakfast since, even though it is varied, the quality of the food needs to be raised, specially the one of the scrambled eggs. I recommend the hotel because... More 

Helpful?
Thank AldoVillarreal972
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

AldoVillarreal972, We really appreciate you sharing your experience with us and all of our future travelers. Your opinions matter to us and will allow us to improve our amenities and our service. Thank you for being our guest and we look forward to seeing you again soon. Take Care. More 

Level Contributor
197 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 19, 2016 via mobile

One of the best options to stay in Laedo, close to Mall del Norte and other shopping places. Breakfast can improve, but if you are running out of time is ok. Great staff, the hotel is clean and neat. House keeping is very helpful.

Helpful?
Thank Óscar Y
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Oscar Y, Thank you for your review of your recent stay with us. We are glad to hear that you enjoyed your stay and that our staff was helpful. We also appreciate your comments that will help improve our service. Hope to serve you again in the near future. Best Regards. More 

Corpus Christi, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 24, 2016

From the time we checked in with "Gladys" whom made our check in very easy and painless to AFTER we checked out and I was almost home 2 1/2 hours away our experience was great! I received a phone call from Carmen once I was almost home telling me I had forgotten something in my room. Instead of putting it... More 

Helpful?
Thank Melissa G
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Melissa G, It gives us great pleasure to know that you enjoyed your stay and that we were able to help you with your forgotten item. Thank you for mentioning your great experience and for recognizing our staff. Hope to see you again on your next trip to Laredo. Best Regards. More 

Fort Worth, Texas
Level Contributor
300 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 19, 2016

Travelers, a pretty good place to stay.... decent Wi-Fi speed. The Wi-Fi speed in the early evening was outstanding but as the evening went on it really went down but was still ok. Room was nice and staff was outstanding!

Helpful?
Thank Reford B
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Redford B, We really appreciate your review about your great experience during your recent stay. It is satisfying to know that you enjoyed your stay with us during your trip. Thank you and hope to serve you again in the near future. More 

Austin
2 reviews
Reviewed May 16, 2016

I stay at Spring Hill Suites in Laredo, Texas six times a year. The hotel and rooms are clean and comfortable. The Lounge area is also clean and comfortable making for a good place to sit and chat other team members. The breakfast buffet is tasty...many options to choose from.

Helpful?
Thank Stevem17
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Stevem17, Thank you for always choosing the Springhill Suites when you travel to Laredo. We really appreciate you as our loyal guest and for your review with good comments. Take care and we hope to see you again soon. More 

San Antonio, Texas
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 24, 2016

I've stayed here a couple of times and have found the hotel a good value. Rooms are large, cool and clean. Hotel was quiet at night. Door offers a 'social hour' from 5 to 7 PM, Snacks, beer and wine. Not exactly great, unless you have low standards in such things. The breakfast in the morning is OK though. Not... More 

Helpful?
Thank JimC2626
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear JimC2626, It was a pleasure having you as our guest again during your travel to Laredo. We really appreciate your review and we hope to see you again soon. Best Regards. More 

Bangor, Maine
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 22, 2016

There's a coin operated laundry on the 3rd floor, a decent breakfast, rooms are large and clean. It's right next to a Golden Corral restaurant. Staff are always helpful and friendly. Although the hotel is busy it's always quiet.

Helpful?
Thank Bill E
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear Bill E, We really appreciate your loyalty with us and we feel excited to have you as our regular guest that always enjoys their stay. So many thanks for taking the time to review our hotel and for including your great comments. Take care. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 23, 2016 via mobile

Stayed here for 2 nights for business, check in clerk was not really trained on room types as a king room was reserved and got 2 fulls. Room was roomy but door latch does not work and no deadbolt on door, not very happy about that. Breakfast advertised is full hot breakfast- they failed to mention it was not a... More 

Helpful?
Thank fishdestroyer
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear fishdestroyer, We appreciate you taking the time to share your experience and your thoughts. It is disappointing to learn that we fell short of delivering a memorable experience, and we sincerely apologize for that. Please know that your comments are very important to us and we hope you will allow us an opportunity to regain your trust and provide... More 

Houston, Texas
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 18, 2016 via mobile

Before I arrived, I used the mobile app to check in for my reservation. I had a "special rate" of $109 and had to stand at the front desk for 10 minutes for the man in front of me to decide if he wanted to stay there or not and for Gladys to make his reservation since he had not... More 

Helpful?
Thank scubadude77354
shs_lrdsh_gm, General Manager at SpringHill Suites Laredo, responded to this review

Dear scubadude77354, Thank you for advising us about your recent stay. Please accept our sincere apology for the issues you experienced at check in. We value you as a Marriott member and your feedback will be shared with the appropriate hotel team to ensure this was an isolated issue. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about SpringHill Suites Laredo

Address: 5940 San Bernardo Ave, Laredo, TX 78041-2506
Location: United States > Texas > Laredo
Price Range: $91 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Laredo 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Travelocity, Odigeo, Hotels.com and Priceline so you can book your SpringHill Suites Laredo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Business Hotel in Laredo
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Laredo staff and other travelers.
1 question
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Monterrey
1 month ago

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Questions? Get answers from SpringHill Suites Laredo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room away from the freeway.”
 of 5 bubbles refordb, May 19, 2016 | Read review
“Less foot traffic past your room if you stay at either end of any of the floors.”
 of 5 bubbles Stevem17, May 16, 2016 | Read review
“Probably taking a top floor room will help reduce the noise level.”
 of 5 bubbles FDG44, Jul 8, 2015 | Read review
“Try the fourth floor, in a Handicapped Room if available. Park in the back lot....easier to access the elevator.”
 of 5 bubbles 811harveym, Jun 1, 2015 | Read review
“While the hotel was nice, clean, and friendly staff, it was noisy. You could hear every little thing ...t.v.going in the room next door, the water running and the toilet flush in the next door room.”
 of 5 bubbles cattle47, Feb 11, 2015 | Read review
5 of 5
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