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Red Roof Inn Laredo

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Red Roof Inn Laredo
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297 Reviews from our TripAdvisor Community

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Showing 175: English reviews
New Orleans, Louisiana
Reviewed 3 weeks ago

Nice hotel, good location. Cecy was very helpful when I checked in. She pointed out the advantages of registering for a Redicard, which I did. Scott helped me with a problem that I had with a business document that I needed for a meeting the next morning. He was cheerful, friendly and professional. I will stay here again the next...

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Helpful?
Thank nolamojoe
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Thank you very much for taking the time out of your busy day to let us know how we are doing. Comments such as yours are like a fresh breeze-always welcome and appreciated! We look forward to visiting with you and serving you again soon whenever your future travel plans bring you back to our Gateway City. BTW, I hope...

Reviewed 3 weeks ago via mobile

The manager Scott made us feel right at home. Very comfortable clean and affordable hotel. We go to this hotel everytime we are in Laredo. Nice swimming pool. Walking distance to local restaurants. Any time you go there tell Scott that Deb from Massachusetts sent you! One Scott to another!! Thanks for all you do to go out of your...

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Helpful?
Thank DebnWinn
RRIScottGM, Manager at Red Roof Inn Laredo, responded to this review

Awwww, pshaw, now you've got me all embarrassed...grin. Thank you and your husband for the kind and gracious comments you shared and please be aware that we always enjoy your company here in Laredo and the few minutes we are lucky enough to share during your front desk check in and out time. I share this Scottish blessing, "may your...

Margate, Florida
Reviewed October 31, 2016 via mobile

When we booked this, we specifically requested a ground floor room for health reasons. Upon our arrival I was told they do not have standard rooms on the ground level, so I had to pay quite a bit more to upgrade to a deluxe room, plus a ridiculous $1.72 fee to use the safe but would be refunded at checkout....

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Helpful?
Thank Lizzie C
RRIScottGM, Manager at Red Roof Inn Laredo, responded to this review

Good Afternoon Lizzie C, I am very sorry you encountered the difficulties you mentioned during your recent visit with us. While it is true that we do have a limited number of Standard Category rooms on the first floor, we do receive more requests for them than we have rooms to accommodate the requests. It is unfortunate that you arrived...

San Antonio, Texas
Reviewed October 18, 2016

Located near all commercial and retail areas. Convenient and comfortable but most of all affordable. Motel seems to appeal to business purposes and that is good. Plenty of parking. Easy access of of interstate.

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Helpful?
Thank Wilson N
RRIScottGM, Manager at Red Roof Inn Laredo, responded to this review

Thank you very much, Wilson N for your kind and thoughtful comments. We do all we can do to create an environment that is safe and conducive to our business travelers and leisure travelers alike. The Team and I look forward to serving you again, Wilson, as soon as your travel plans include a return to our Gateway City.

san luis potosi
Reviewed September 22, 2016

Average place to stay. A bit musty, but the service is good. I am sure I would stay someplace else if not pressed by time next time. The location is good, restaurants nearby, right off HI35. If you do not mind driving, you could get something about same price but better or newer.

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Helpful?
Thank jorge m
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Thank you, Jorge, for your kind and thoughtful comments. We appreciate your business and look forward to serving you again whenever your future travel plans bring you back to our Gateway City.

Laredo, Texas
Reviewed September 21, 2016

The folks working here are super kind, polite, upbeat and happy. Very kind and courteous. Very professional. The room was spotless. They were great! Cecy was exceptionally great! They allow pets so I had no trouble with my service dog.

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Helpful?
Thank 869annie
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Thank you, 869annie, for your very kind comments-we appreciate you! Cecy was thrilled to hear that she made a positive impression and she has asked me to invite you folks back. So, please plan to visit with us again soon whenever your future travel plans bring you back to our Gateway City.

Reviewed July 7, 2016 via mobile

Before check i called to ask if they had rooms downstairs they said no i have to re-do my reservation to get a 1 bed room downstairs we go there and rooms ac wasnt working right we didnt complain because we had everything in the room we went to the pool and the pool was dirty and it had pieces...

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Helpful?
Thank Angela1145
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Good Morning Angela1145, I'm very sorry you experienced a couple of unexpected issues while you were here with us last week. While we make every effort to accommodate our Guest's requests, like floor preference, sometimes our room inventory just cannot accomplish every request. When a future Guest makes a reservation through one of our Online Travel Agencies (like Expedia or...

Reviewed June 20, 2016 via mobile

I've stayed at this property a few times now. Never had an issue with any stay. My last stay happened to be the longest thus far. 9 quick nights with no issue. The room was spacious and clean. Same as the inn itself. In the evening the hotel elevator gets a musky smell from the laundry room but it's nothing...

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Helpful?
Thank George P
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Thank you, George, for your kind and gracious comments! We agree that getting out of our location can be a bit of a challenge occasionally due to the high volume of tractor trailer rigs on Calton Road, but we do intentionally limit access to the parking lot in order to provide additional security for our Guests' vehicles and belongings. One...

Reviewed June 17, 2016 via mobile

We stay here at least twice every few months on our way from Mexico to Texas, at least six times since Feb 2016. Each time it seems the service and the room quality has gone down... We just checked in to a room whose AC is barely putting out air, went to the front desk to ask for another room,...

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Helpful?
Thank Lynn F
RRIScottGM, General Manager at Red Roof Inn Laredo, responded to this review

Good Afternoon Lynn, I am very sorry to hear that you feel our property and our Customer Service have diminished in your past few stays with us. I am the new General Manager at this property and we have been working diligently to get and maintain a high quality Inn that provides excellent, personal Customer Service. In lieu of an...

Beeville, Texas
Reviewed April 28, 2016

Sophia at the front desk was excellent. The room was clean, spacious, and quiet. I was on the 4th floor and had a great view. Did not even hear the thunder storm that night. I will return and ask for the same room. Had a Great stay! The location was great, plenty of restaurants, shopping centers, movies, nightlife. Everything was...

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Helpful?
1Thank karmaround3
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Laredo

Address: 1006 West Calton Road, Laredo, TX 78041
Location: United States > Texas > Laredo
Price Range: $54 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Laredo 2*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Red Roof Inn, Expedia, Orbitz, HotelTravel.com, Travelocity, Odigeo and Priceline so you can book your Red Roof Inn Laredo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Laredo Red Roof Inn
Hotel Style:
#2 Business Hotel in Laredo
#3 Best Value Hotel in Laredo
#6 Family Hotel in Laredo
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Laredo staff and other travelers.
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Questions? Get answers from Red Roof Inn Laredo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The corner suites are the best.”
 of 5 bubbles karmaround3, Apr 28, 2016 | Read review
“Avoid this hotel!”
 of 5 bubbles MconroyTX, Dec 26, 2015 | Read review
“very close to Sams Club”
 of 5 bubbles garymX9993PO, Nov 2, 2015 | Read review
“Don´t stay there! For the same price you can get a much better hotel in the area.”
  • Some mold in our bath tub.
  • Amenities ar ok.
  • Many trailer trucks in all the parking lot.
 of 5 bubbles Fernandolozanob, Oct 23, 2015 | Read review
“Ground level rooms the best if for business or shopping.”
 of 5 bubbles TLACAELEL, Oct 10, 2015 | Read review
5 of 5
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