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Red Roof Inn Laredo Airport

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Red Roof Inn Laredo Airport
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30 Reviews from our TripAdvisor Community

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Showing 26: English reviews
San Antonio, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

Front desk could use some customer service training. Cory was not very friendly and does NOT acknowledge guests unless they talk to her first. She never smiles and seems to be bothered all the time. I have not had to deal with anyone else but if she was the determining factor on if I'd come back, i definitely would not.... More 

Helpful?
Thank baseball210
Tyler, Texas
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

I like this Hotel managed by Anita. Her staff has always been helpful. During the time I was a newby to the laredo till now they are the best. Esp. Mary and George. My stays are always eventful free. The stays are always on the first floor because I'm disabled, but mostly because the apease me, their elevators for the... More 

Helpful?
Thank Juan S
Atlanta, Georgia
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2016

Customer service was great, Room was comfortable. Bed was wonderful and shower was nice. Met our travel needs. Gas and food close by. They also have a pool. The best part was the room, really nice room.

Helpful?
Thank AuthenticallyU
Corpus Christi
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 21, 2016

I enjoyed my stay here, and have no complaints. The hotel is fully remodeled inside, so carpet, furniture, and fixtures are new and attractive. The staff are friendly, helpful and professional. The housekeepers run a tight ship, keeping the place spotless every day. WIFI was very reliable for all 7 days. A very pleasant hotel and a pleasant stay. Definitely... More 

Helpful?
Thank Timothy A
2 reviews
3 of 5 stars Reviewed March 3, 2016 via mobile

The people staying there were loud, a lady kept coming at 2Am every night and loudly knocking on someone's door. The pool was closed the whole week(big reason we booked here). Key cards kept not working. They finally told us not to put them next to our phones after the 4th day we had to get them fixed. The bed... More 

Helpful?
Thank Caroline M
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

We read, review and discuss every rating, evaluation or recommendation that relates to our business...both good and bad. Fortunately, the overwhelming percentage of the feedback we receive both off and online is wonderfully positive. Your feedback is clearly not positive but we still appreciate you taking the time to share your comments. I accept the constructive criticism and it is... More 

Trussville, Alabama
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 20, 2016 via mobile

The rooms here are very well kept, clean and comfortable! It is a great value. I read the negative review from a couple of months ago and have decided that whoever wrote that review must be a chronic complainer. We have stayed at this location for several years and the staff is superb, very accommodating! The room decor is just... More 

Helpful?
Thank Dianne7602
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank You for your review. As the general manager of Red roof Inn-Airport it can be difficult to hear critical feedback, since we care so much about our customer and want to provide value and satisfaction for everyone of them. However, I believe we can always improve, so I will share your thoughts with our team to see how we... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed December 22, 2015

Front desk staff extremely helpful. (Esp. Jorge Cardenas). Have arrived after long hauls on the highway without reservations and have gotten good rates, no hassles, clean large rooms. If something is wrong, they will make it right. Hotel was remodeled or built new three (?) years ago. Maintenance has kept it in like new condition.

Helpful?
Thank frank c
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank visiting us. We value all of our customers and really appreciate the feedback we receive from them....so thank you for taking time to write a review about our business. We look forward to hopefully seeing you again.. Red Roof Inn - Airport More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed September 19, 2015 via mobile

Stayed here because I visited family and I had a great stay! The room was clean, spacious, n had a very comfortable mattress! I was checked in by the general manager Mrs. Anita Bhakta and she was very professional and nice. I will be back soon!

Helpful?
Thank Alex M
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2015

We Stayed at this hotel every 2 weeks I work for company carter express. the hotel staff are wonderful! they always welcome you every time you come in the front door. the hotel is clean and quiet. the rooms are spacious and comfortable!

Helpful?
1 Thank JuanOchoa69
redroofinnlaredo, General Manager at Red Roof Inn Laredo Airport, responded to this review

Thank visiting us. We value all of our customers and really appreciate the feedback we receive from them....so thank you for taking time to write a review about our business. We look forward to hopefully seeing you again.. Red Roof Inn Airport More 

Monterrey, Mexico
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 3, 2015

Family trip. The staff was average nice, bet VERY dumb! Every request their first answer was "NO". This was a general condition of the various staff members we had interaction with (+4). They need a lot more training. Rooms have good size, and clean, but look old. Next time I stay in Laredo, I will choose another hotel.

Helpful?
1 Thank Fernandolozanob
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Welcome to the Red Roof Inn Laredo Airport in Texas! This pet friendly, family friendly hotel is conveniently located in the Laredo, TX city center, close to Laredo International Airport (LRD). Visit local attractions including the Mall Del Norte, the Laredo Center for the Arts, Jett Bowl North, Laredo Entertainment Center and many other shops and services are nearby. Red Roof Inn Laredo Airport offers free WiFi and pillow top mattresses in all rooms, free expanded cable, and portable cribs upon request. There is also an outside patio and BBQ area and coin laundry. Experience our complimentary coffee-house style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Laredo Airport

Address: 2010 Lomas Del Sur, I-35 South to 83 South, Laredo, TX 78046 (Formerly Red Roof Inn Laredo - I-35/US-83 South)
Location: United States > Texas > Laredo
Price Range: $52 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Laredo Airport 2*
Number of rooms: 83
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