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SureStay Hotel Laredo by Best Western

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4820 San Bernardo Ave, Laredo, TX 78041-5710
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (16)
Room & Suite (19)
Dining (10)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 41 hotels in Laredo
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to the SureStay Hotel Laredo by Best Western, located in Laredo, Texas. Our rooms have one king size bed or two queen size beds plus additional amenities such as microwaves, refrigerators, coffee makers, irons and ironing boards, hairdryers, and free Internet. Our property has an outdoor large pool for relaxing or getting in some exercise. We also have a guest laundry room with coin operated washers and dryers for our guests. We accept all major credit cards and *cash. Credit Card/Debit cards will be authorized at check-in and Cash Payments are due at check-in time. Guests paying cash will be required to put down a cash deposit at check-in for incidentals. Guests must have valid ID to check-in. *updates* BREAKFAST AREA IS TEMPORARILY CLOSED DUE TO COVID-19 GUIDELINES. POOL OCCUPANCY IS LIMITED DUE TO COVID-19. ALL GUESTS ON PROPERTY AND/OR ANYONE FOR GENERAL INQUIRY MUST WEAR A MASK IN PUBLIC SPACES. Bienvenido al SureStay Hotel Laredo by Best Western, ubicado en Laredo, Texas. Nuestras habitaciones cuentan con una cama king size o dos camas queen size, ademas de amenidades adicionales como microondas, refrigeradora, cafetera, plancha y tabla de planchar, secador de cabello e Internet gratis. Nuestra propiedad cuenta con una gran piscina al aire libre para relajarse o hacer ejercicio. Tambien contamos con una sala de lavanderia con lavadoras y secadoras que funcionan con monedas para nuestros huespedes. Aceptamos las principales tarjetas de credito y * efectivo. Las tarjetas de credito / debito se autorizaran en el momento del check-in y los pagos en efectivo deben realizarse al momento del check-in. Los huespedes que paguen en efectivo deberan depositar un deposito en efectivo al hacer el registro de entrada para cubrir gastos imprevistos. Los huespedes deben tener una identificacion valida para realizar el check-in. * actualizaciones * EL AREA DE DESAYUNO ESTA CERRADA TEMPORALMENTE DEBIDO A LAS DIRECTRICES COVID-19. LA OCUPACION DE LA PISCINA ESTA LIMITADA DEBIDO AL COVID-19. TODOS LOS INVITADOS DE LA PROPIEDAD O CUALQUIER PERSONA PARA CONSULTAS GENERALES DEBEN USAR MASCARAS EN ESPACIOS PUBLICOS.
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Full view
Property amenities
Free parking
Free internet
Pool
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Clothes dryer
Parking
Wifi
Outdoor pool
Vending machine
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Wardrobe / closet
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
41Reviews0Q+A0Room tips
Traveler rating
  • 22
  • 11
  • 3
  • 2
  • 3
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Popular mentions
derrickw44979 wrote a review May 2021
1 contribution
I’ve been staying at this property for 2 yrs and it is very cozy and quiet . The beds are super comfortable and air conditioners in room are perfect for hot summer weather . Staff helpful when in need and location is surrounded by variety of amenities for guest convenience
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Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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JamesMilk123xyz wrote a review Feb 2021
1 contribution
Steve from the Laredo Texas location was very gracious and understanding when he realized we were traveling with someone who is fully handicapped and confined to a bed, he adjusted rooms to allow us to have one on the 1st floor with a parking spot directly next to it when there were no rooms on the 1st floor available. God Bless Steve!
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
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Location
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Lee D wrote a review Jan 2021
Montreal, Canada1901 contributions164 helpful votes
The hotel is on a busy intersection so you do hear the road. The room itself is comfortable and spacious with a king size bed the bathroom though is a bit on the small side if it’s 2 people in the room it would be tight. No breakfast available unfortunately. They do have a pool but it was too cold to use.
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Date of stay: January 2021Trip type: Traveled solo
1 Helpful vote
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DonBruno63 wrote a review May 2020
1 contribution
was surprised about the good room size, the comfortable bed and the clean room. I expected for that low price a not so good room. Big TV, clean fridge, Microwave .... good job guys! only the maintenance should come faster. Shuttle included!
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Review collected in partnership with Best Western
Date of stay: May 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Joseph_Barrow, General Manager at SureStay Hotel Laredo by Best Western
Responded May 28, 2020
Thank you for taking time to rate our property and for your feedback, Don Bruno. We are pleased to see you enjoyed your clean room, the comfortable bed, the TV, the microwave, the fridge, and the rest of the amenities while staying with us. We will work to improve on the maintenance response time and the shuttle. We strive to provide great customer service, and it is a privilege being your host. We look forward to your next visit. Have a blessed day.
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ulugo70119 wrote a review May 2020
Metairie, Louisiana18 contributions1 helpful vote
THEIR STAFF! Joseph, Mario, Steve ... Ms. Aurora! There’s something special about the staff at this hotel, something that is rare these days, but they all possess it and that is the fact that they are authentically genuine nice human beings and that is EVERYTHING! I came to stay here by no choice of my own, but I am blessed to have been here and to have been around them. I have travelled to many places around the globe and have stayed in places who boasted about the number of stars in their rating and service .... but not ONE of them holds a candle to this place and the people behind it! Thank you SureStay staff - I am so happy I “landed” here! THANK YOU!
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Date of stay: May 2020Trip type: Traveled on business
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Response from Joseph_Barrow, General Manager at SureStay Hotel Laredo by Best Western
Responded May 22, 2020
Thank you for the great rating and the awesome comments. We are delighted to know you enjoyed your stay with us and the friendly, helpful staff. We take pride in providing great customer service to all our guests, and it is always a privilege serving you. Have a blessed day.
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Previous
PRICE RANGE
$61 - $74 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Paradise Inn
LOCATION
United StatesTexasLaredo
NUMBER OF ROOMS
69
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Frequently Asked Questions about SureStay Hotel Laredo by Best Western
Which popular attractions are close to SureStay Hotel Laredo by Best Western?
Nearby attractions include Mall del Norte (0.6 miles), Imaginarium of South Texas (0.3 miles), and Xtreme Jump Trampoline Park & Laser Tag (0.3 miles).
What are some of the property amenities at SureStay Hotel Laredo by Best Western?
Some of the more popular amenities offered include a pool, free parking, and laundry service.
Which room amenities are available at SureStay Hotel Laredo by Best Western?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Hotel Laredo by Best Western?
Guests can enjoy free instant coffee during their stay.
Is parking available at SureStay Hotel Laredo by Best Western?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel Laredo by Best Western?
Conveniently located restaurants include Palenque Grill IH-35, Olive Garden, and Red Lobster.
Are there opportunities to exercise at SureStay Hotel Laredo by Best Western?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at SureStay Hotel Laredo by Best Western?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at SureStay Hotel Laredo by Best Western?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at SureStay Hotel Laredo by Best Western?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to SureStay Hotel Laredo by Best Western?
Many travelers enjoy visiting Republic of the Rio Grande Museum (2.9 miles) and Fort McIntosh (2.7 miles).