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Courtyard Laredo

129 reviews
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Traveler (30)
Room & Suite (20)
Dining (3)
Overview
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor10%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Courtyard Laredo
Special Offer: Book Now & Earn More
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Reviews (129)Write a Review
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LanguageEnglish
31
30
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All reviewscourtyard marriottnice optionstay there againnice lobbyquick tripstaff is very friendly and helpfulnice hotelmini fridgethe hotel staffclean roombusiness tripborderpropertyloungecouchacjuan
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1 - 5 of 91 reviews
Reviewed 2 weeks ago

Staff is nice and very helpful. The hotel is right in front of the highway and lack of soundproofing makes the rooms too noisy for a peaceful sleep. The Elevator is missing button which could be dangerous for kids accidentally poking their fingers. (Pic Attached)...More

Thank Arnab M
Response from Oscar B, General Manager at Courtyard LaredoResponded 2 weeks ago

Thank you arnab9001 for your honesty feedback. I apologize for not meeting your expectations as far as the noise levels at the hotel. If you consider giving us an opportunity to serve you in the future please remember to request a room opposite the freeway...More

Reviewed January 10, 2018 via mobile

I like it a lot is a pretty simple hotel with nice lobby. It has a Starbucks in it, the rooms are very simple but clean, and comfortable. It is very cheap I truly expected less. The gym is clean and new, so you don’t...More

Thank Horacio M
Response from Oscar B, General Manager at Courtyard LaredoResponded January 12, 2018

Thank you for your comments and preference. We appreciate your business!

Reviewed January 9, 2018

I arrived at the check in and waited while others were talking. The hotel needs renovation badly. The room I had you could hear the road noise all day. This was not a friendly hotel stay nor of Marriot quality. I was absolutely surprised that...More

Thank rboykins71
Response from Oscar B, General Manager at Courtyard LaredoResponded January 13, 2018

Thank you for your feedback as it helps us make changes to better serve our guests. My sincere apologies if we did not meet your expectations.

Reviewed January 7, 2018 via mobile

First arrived at the hotel with my friends and had to wait for the very young front desk attendant to stop flirting with the customers in front of us. Then had to wait while she walked away to go the bathroom after avoiding us before...More

Thank julioangelgutierrez
Response from Oscar B, General Manager at Courtyard LaredoResponded January 8, 2018

Mr. Gutierrez, thank you for your comments and feedback as it will allow me to take corrective action to prevent a re-occurrence of this type of problems. I apologize for the poor service on behalf of my team member. I hope you will consider giving...More

Reviewed January 4, 2018 via mobile

Hotel is clean and well located. Rooms are spacious and well decorated. We booked for family of 5 with sofa bed. There were not a clean set of sheets and pillow for the sofa. Phone did not work so had to go down to get...More

Thank Xafffier
Response from Oscar B, General Manager at Courtyard LaredoResponded January 7, 2018

My sincere apologies for the inconveniences you encountered during your recent stay with us. I thank you for your feedback as it allows us to make changes to improve the service we provide all of our guest. I hope you will consider giving us the...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Tennis Court
Details
Price range
$85 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Laredo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$85 - $134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Laredo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (30)
Room & Suite (20)
Dining (3)
Family and Play Areas (3)
Questions & Answers
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Chris S
February 25, 2016|
Answer
Response from DukeMcCoy | Reviewed this property |
I believe it's 11 but they are very accommodating if you need or want to check out later.
0
Votes
lmoore14215
January 15, 2015|
AnswerShow all 2 answers
Response from James R | Reviewed this property |
If you want secured parking, La Posada is the only place in town that has that. A little tricky to get to as it is right on the border on the US side. I have stayed here dozens of times, plus they have two restaurants on... More
0
Votes
Room Tips
"stay opposite of freeway"
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"The Bistro"
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"Don't get the room by the back main HVAC unit, it way to loud."
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"My room was fine because the window goes to the parking. It is better to choose a room there, it is less..."
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