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Family Garden Inn

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#12 of 37 Hotels in Laredo
Certificate of Excellence
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1 room 2 adults 0 children
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Family Garden Inn
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161 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Winnipeg
Reviewed 1 week ago NEW

This is an older property that has not been well maintained over the years. Our room was in dire need of paint and a thorough cleaning. There was dirt accumulated in the bathroom between the floor tile and the baseboard. The bathtub was the narrrowest we have ever seen, anywhere, which made bathing much less enjoyable than it should have...

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Helpful?
Thank Robert M
Reviewed 1 week ago

We arrived on a very busy weekend and ended up getting upgraded into a suite. The room was mostly clean. Obviously some spots had been missed. We were looking forward to a filling breakfast but when we arrived at the breakfast room the only thing that was available to eat was waffles and a few bananas. The line for the...

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Helpful?
Thank 01lopez
Management response:

Thank you for your feedback. It is our pleasure being your host and look forward to seeing again. Have a wonderful day.

Grand Rapids, Michigan
Reviewed 1 week ago

I will admit first off that I thought this hotel was out away from the city. Not sure where I got that idea. It is right along the expressway. It is an older facility but it is very clean. The pool area is next to a nice garden area. Ask for a room by the pool to take advantage of...

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Helpful?
Thank Azure H
familygarden, General Manager at Family Garden Inn, responded to this review

Thank you for your feedback, Azure. We are delighted you were satisfied with your stay, and pleased you were able to enjoy the amenities provided. Our staff works hard to provide great, friendly customer service. It is our pleasure being your host. Have a wonderful day.

Boulder, Colorado
Reviewed 2 weeks ago

Laredo motels seem expensive, compared t,o say, McAllen. So we tried to economize in Laredo, but this place was disappointing, and over-priced for what we got. Pros: Free beer & hot dogs, be we were not interested. Room was large, two queen beds. Free breakfast starts at 6 am--early is helpful for us. Cons: First room had a broken light...

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Thank travel963
Reviewed February 13, 2017 via mobile

Awesome place to stay. Clean rooms. Very friendly staff. Great customer service. Good food cooked at the cabana every night. Also good food with in walking distance. Very clean pool and hot tubs. Thanks family garden inn. See ya soon. Randy Earl

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Helpful?
Thank usx67466
Management response:

Thank you for your comments, Randy. We are delighted you enjoyed your stay with us and our staff's service. It is our pleasure being your host, and we look forward to seeing you again. Have a wonderful day.

Stockbridge, Georgia
Reviewed January 31, 2017

More than just a hotel - the central gardens and playgrounds are surrounded by room - each with a little trellised patio. The down stairs room have an exterior and interior doors to facilitate luggage transfer. The evening social hour has drinks and munchies from 6 to 8. And breakfast is in a big room that feels like a friendly...

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Helpful?
Thank StuartandDenese
Management response:

Thank you for your comments. We are delighted you enjoyed your stay with us. Our staff works hard to serve you, and are pleased you also enjoyed our evening social gathering and breakfast. It would be our pleasure to be your host again. Have a wonderful day.

Owen Sound, Canada
Reviewed January 31, 2017

This is a nice hotel... pros include clean rooms friendly staff, 2 free beer per person, free hotdogs, etc. Breakfast included. The hot tub was okay, but watch that first step. CONS : Hotel is right beside express way. Train tracks close by. You hear traffic and trains all night. Ask for A room at the back, traffic may not...

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Helpful?
Thank Linda C
Management response:

Thank you for your comments. We are pleased you enjoyed our evening social gathering and our breakfast. Our staff works hard to provide our guests with the best service. Please feel free to comment further at owner@familygardeninn.com. We look forward to being your host again. Have a wonderful day.

Encinitas, California
Reviewed January 27, 2017

The staff here are absolutely wonderful! They always bend over backwards for me and this last trip was no exception. Cynthia, the manager, went out of her way to accommodate my needs on this trip and the women at the front desk were more than helpful! I'll be back!

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Helpful?
Thank FlowerTrips
Management response:

Thank you for your comments. We are delighted you enjoyed your stay at our property and our staff's service. We look forward to being your host again. Have a wonderful day.

Reviewed January 26, 2017 via mobile

The guy that works at the front desk at night is not customer friendly. His service was horrible and did not have professional service. They over charge for stuff inside the store. Would not recommend coming here.

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Helpful?
Thank connor02017
Management response:

Thank you for your comments. We apologize for the experience at the front desk, and we will address it. Please feel free to comment further at owner@familygardeninn.com. We welcome comments on how we may serve our guests better. Have a wonderful day.

Reviewed January 20, 2017 via mobile

This is by far the best hotel in laredo. The staff is amazingly nice and thorough. Rooms are very comfortable. This is my second time staying here. The social gathering they have every night makes the stay so worth it. The food is absolutely delighful. And the people you meet during the evening are from every walk of life. I...

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Helpful?
Thank Scott D
Management response:

Thank you for your comments. We are pleased you enjoyed staying with us, and we look forward to being your host again. Our staff works hard to provide our guests with great customer service. Have a wonderful day.

Questions? Get answers from hotel staff and past guests. Ask a question

63 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Family Garden Inn

Address: 5830 San Bernardo Ave, Laredo, TX 78041-2935
Location: United States > Texas > Laredo
Price Range: $66 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Family Garden Inn 2*
Number of rooms: 193
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Also Known As:
Family Garden Hotel Laredo
Family Garden Laredo
Hotel Style:
#9 Business Hotel in Laredo
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Questions & Answers

Here's what travelers have asked, with answers from Family Garden Inn staff and other travelers.
4 questions
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Montgomery, Texas
over a year ago
Perth Amboy, New Jersey, United States
over a year ago
Perth Amboy, New Jersey, United States
over a year ago

See all questions (4)

Questions? Get answers from Family Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For a good room, do not book at the Family Garden Inn.”
 of 5 bubbles RobertMalazdrewich, 1 week ago | Read review
“Ask for a room by the pool not a garden room.”
 of 5 bubbles azureh2015, 1 week ago | Read review
“The downstairs rooms surrounding the pool include a nice little patio with a table and chairs.”
 of 5 bubbles ElizabethB694, Sep 12, 2016 | Read review
“Single rooms, are in a building that has it's own indoor garden, and Jacuzzi's in that garden. Pool is next door in the main building.”
 of 5 bubbles Bob_Swingin, Sep 4, 2016 | Read review
“Room 221 refrigerators microwaves an 2 tv”
 of 5 bubbles stevenbM4130AG, Feb 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question