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Family Garden Inn

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#9 of 37 Hotels in Laredo
Certificate of Excellence
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1 room 2 adults 0 children
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Family Garden Inn
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155 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Reviewed 1 week ago via mobile

Awesome place to stay. Clean rooms. Very friendly staff. Great customer service. Good food cooked at the cabana every night. Also good food with in walking distance. Very clean pool and hot tubs. Thanks family garden inn. See ya soon. Randy Earl

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Helpful?
Thank usx67466
Management response:

Thank you for your comments, Randy. We are delighted you enjoyed your stay with us and our staff's service. It is our pleasure being your host, and we look forward to seeing you again. Have a wonderful day.

Stockbridge, Georgia
Reviewed 3 weeks ago

More than just a hotel - the central gardens and playgrounds are surrounded by room - each with a little trellised patio. The down stairs room have an exterior and interior doors to facilitate luggage transfer. The evening social hour has drinks and munchies from 6 to 8. And breakfast is in a big room that feels like a friendly...

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Helpful?
Thank StuartandDenese
Management response:

Thank you for your comments. We are delighted you enjoyed your stay with us. Our staff works hard to serve you, and are pleased you also enjoyed our evening social gathering and breakfast. It would be our pleasure to be your host again. Have a wonderful day.

Owen Sound, Canada
Reviewed 3 weeks ago

This is a nice hotel... pros include clean rooms friendly staff, 2 free beer per person, free hotdogs, etc. Breakfast included. The hot tub was okay, but watch that first step. CONS : Hotel is right beside express way. Train tracks close by. You hear traffic and trains all night. Ask for A room at the back, traffic may not...

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Helpful?
Thank Linda C
Management response:

Thank you for your comments. We are pleased you enjoyed our evening social gathering and our breakfast. Our staff works hard to provide our guests with the best service. Please feel free to comment further at owner@familygardeninn.com. We look forward to being your host again. Have a wonderful day.

Encinitas, California
Reviewed 3 weeks ago

The staff here are absolutely wonderful! They always bend over backwards for me and this last trip was no exception. Cynthia, the manager, went out of her way to accommodate my needs on this trip and the women at the front desk were more than helpful! I'll be back!

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Helpful?
Thank FlowerTrips
Management response:

Thank you for your comments. We are delighted you enjoyed your stay at our property and our staff's service. We look forward to being your host again. Have a wonderful day.

Reviewed 3 weeks ago via mobile

The guy that works at the front desk at night is not customer friendly. His service was horrible and did not have professional service. They over charge for stuff inside the store. Would not recommend coming here.

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Helpful?
Thank connor02017
Management response:

Thank you for your comments. We apologize for the experience at the front desk, and we will address it. Please feel free to comment further at owner@familygardeninn.com. We welcome comments on how we may serve our guests better. Have a wonderful day.

Reviewed 4 weeks ago via mobile

This is by far the best hotel in laredo. The staff is amazingly nice and thorough. Rooms are very comfortable. This is my second time staying here. The social gathering they have every night makes the stay so worth it. The food is absolutely delighful. And the people you meet during the evening are from every walk of life. I...

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Helpful?
Thank Scott D
Management response:

Thank you for your comments. We are pleased you enjoyed staying with us, and we look forward to being your host again. Our staff works hard to provide our guests with great customer service. Have a wonderful day.

Fort Lauderdale, Florida
Reviewed January 14, 2017

A very pleasant place to stay, I loved the atmosphere and the gardens, but the best part is the staff. They are the friendliest and more accommodating crew I've dealt with. If back in Laredo, I will stay there again!

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Thank ndiablo
Management response:

Thank you for your comments. We are pleased you enjoyed our hospitality and look forward to serving you again. Have a wonderful day.

Reviewed November 14, 2016 via mobile

Was fortunate to stay at this hotel. Very clean and accessible!! Get a front and back door back door close to parking. So no hauling. In front porch a table and chairs to enjoy meal overlooking pool. Inside dining table and microwave with refrigerator. Close to lots of restaurants and mall and movie theater. Did not make to breakfast but...

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Helpful?
Thank Linda M
Management response:

Thank you for your comments. We are pleased you enjoyed your stay and look forward to being your host again. Have a wonderful day.

Reviewed November 6, 2016 via mobile

The location is excellent, the staff is friendly and the rooms are very spacious! Great place to stay with kids! I had stayed in this hotel for three times and definitely will stay every time I'm passing through Laredo to go to San Antonio. I had a pleasant stay and so my kids.

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Thank Victor E
Management response:

Thank you for your comments. We are pleased your family and you enjoyed your stay. We look forward to seeing you again. Have a wonderful day.

Reviewed September 13, 2016

So, I got a room for Saturday the 10th for a family member that was coming to visit. Mind you when I got there around 3 to pick up the key. The lady In the front was extremely rude to me. I said hello and told her I had a reservation. She asked me for my id as soon as...

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Helpful?
Thank Belle F
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63 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Family Garden Inn

Address: 5830 San Bernardo, Laredo, TX 78041
Location: United States > Texas > Laredo
Price Range: $67 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Family Garden Inn 2*
Number of rooms: 193
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Also Known As:
Family Garden Hotel Laredo
Family Garden Laredo
Hotel Style:
#9 Business Hotel in Laredo
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Questions & Answers

Here's what travelers have asked, with answers from Family Garden Inn staff and other travelers.
4 questions
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Montgomery, Texas
over a year ago
Perth Amboy, New Jersey, United States
over a year ago
Perth Amboy, New Jersey, United States
over a year ago

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Questions? Get answers from Family Garden Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The downstairs rooms surrounding the pool include a nice little patio with a table and chairs.”
 of 5 bubbles ElizabethB694, Sep 12, 2016 | Read review
“Single rooms, are in a building that has it's own indoor garden, and Jacuzzi's in that garden. Pool is next door in the main building.”
 of 5 bubbles Bob_Swingin, Sep 4, 2016 | Read review
“Room 221 refrigerators microwaves an 2 tv”
 of 5 bubbles stevenbM4130AG, Feb 21, 2016 | Read review
“Front door to atrium area”
 of 5 bubbles AHSunset, Dec 10, 2015 | Read review
“I worked night shift so a room in the middle or back was great. Garden rooms have 2 queen beds.”
 of 5 bubbles williamsQ1817KF, Dec 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question