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Lakeway Resort and Spa

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Lakeway Resort and Spa
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941 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Dallas, TX
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed a couple nights at this resort. Very friendly staff (especially Elvis at the front door) welcomed us and graciously took care of us. The hotel was very clean and well maintained. The pools are beautiful.Gorgeous views of the lake and hills.

Helpful?
Thank jemx1
Austin, Texas
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed June 30, 2016

I have stayed at this hotel a couple times now and I have enjoyed it both times. The hotel is built for both a relaxing getaway or a fun-filled family weekend, yet the two don't have to mix! There is plenty of space to enjoy a nice relaxing weekend, but there is also tons of activity and separation to enjoy... More 

Helpful?
2 Thank Ryanphllp
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my boyfriend stayed at the Resort on the 21st of this month to celebrate our Anniversary. The resort was really nice, the check in process was fast and we were upgraded to a king facing the lake which was awesome by Mr. Vargas. Briget who checked us in was good. She handled us all night. Also, two thumbs... More 

Helpful?
Thank Yumiko03
Tampa, Florida
Level Contributor
257 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a chance to stay here for business and really enjoyed it. The room was wonderful and the food was excellent. While I didn't get a chance to use the pool, it looked freaking amazing. The ability to open my door and get a fresh breeze from the lake was wonderful. The ONLY issue that I had, and some of... More 

Helpful?
Thank davidmeyer
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Davidmeyer, Thank you for staying with us and providing feedback. We are glad you some of our amenities at the resort. I apologize about the agents not being able to help you in a timely matter. I have addressed the issue with the team to better serve future guests. We hope to see you back next time. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here on the last day of our vacation and it was so much fun,we wish we would have much time to stay longer, the staff was friendly & helpful,from the time of checking in, thanks to Bridget at the front desk for the warmly welcome she gave to us and the beautiful room with spectacular... More 

Helpful?
Thank 559anikam
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Anika M, Thank you for staying with us and providing feedback. We are pleased that our staff took good care of you during your stay. I have passed along your comments to the team. We look forward to your next stay with us. More 

Sugar Land, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The view was fantastic. We stayed in the Mansfield Suite. It was huge and with sweeping views of Lake Travis from the balcony. The furniture is old and the carpeting is grungy. The balcony furniture was weathered. The room smelled a little like mold. The bathtub drain was broken. The ceiling dropped water in the bedroom and bathroom. When we... More 

Helpful?
Thank mrpond2u
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Mrpond2u, Thank you for staying with us and providing feedback. We all strive to provide excellent service and it seems we have fallen short during your stay. I have passed along all of your feedback to the appropriate departments. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

The Lakeway resort in Austin made a birthday celebration an excellent experience. I had called the front desk and asked for Winery recommendations prior to coming and Ms. Pradha was very accommodating. Not only did she find some but text the information to me. Upon our arrival and she happen to check us in, we told her how wonderful everything... More 

Helpful?
Thank 925je
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

925je, Thank you for staying with us and providing feedback. I am pleased you enjoyed the services provided by Prabha. We look forward to your next stay with us. More 

Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We enjoyed a Labor Day weekend at the resort. While it was full it never felt crowded. There was a ton of space all through the resort. The rooms were very nicely appointed. The remodel of an old facility was done exceptionally well. Parking is free (such a nice perk these days) and the free wifi signal was strong. When... More 

Helpful?
Thank KayBee89
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

KayBee89, Thank you for staying with us and providing feedback. We are very happy that you enjoyed the resort and amenities. We strive to provide excellent service to all of our guests and we enjoy hearing feedback from our guests. More 

Houston
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Something has gone seriously awry with management, which is evident in staffing, grounds upkeep, and services. In particular, housekeeping services were unacceptable even for a 2-star hotel. The first few days they failed to replenish essentials like shampoo and shower body wash. They only leave 3 towels, which for a family of 3 including an active baby is tough. So... More 

Helpful?
3 Thank A B
Janeth P, Manager at Lakeway Resort and Spa, responded to this review

Dear A B, Thank you very much for taking the time to submit your feedback to us. Please accept our apologies for the situation you encountered with your room. That is not a typical situation for us and we are addressing your concerns. We appreciate you choosing our resort and we hope to see you back soon to provide you... More 

Level Contributor
2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Decided to give this place a shot again on a free revisit from last year. Appreciative of the staff but house keeping and quality of rooms is still problematic. Last year we had plugs pull out of lamps, shower drain was clogged, our room was assigned to someone else who was given a key at check-in. Second time around and... More 

Helpful?
Thank Jeremy P
Janeth P, Front Office Manager at Lakeway Resort and Spa, responded to this review

Dear Jeremy P, Thank you very much for sharing your feedback with us. We pride ourselves in the service we provide and we always value our customers feedback. Please accept our sincere apologies for the inconvenience with the faucet. We appreciate you choosing our resort and we hope to see you back. Please contact me directly for your next visit,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Masterson's Restaurant
Masterson's Restaurant
Cuisines: American, Steakhouse, International, Contemporary
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With a commanding view of the Texas Hill Country from the shores of Lake Travis, Four Diamond Award-winning Lakeway Resort and Spa captures the elegance of a world-class destination with contemporary resort amenities. Amenities include heated outdoor pools with lake views, spa, marina, nearby golf and Texas Sailing. ... more   less 

Additional Information about Lakeway Resort and Spa

Address: 101 Lakeway Driv, Lakeway, TX 78734-4327
Location: United States > Texas > Lakeway
Price Range: $170 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lakeway Resort and Spa 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Lakeway Resort Austin
Lakeway Hotel Austin
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