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Lakeway Resort and Spa

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101 Lakeway Dr, Lakeway, TX 78734-4327
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Traveler (667)
Room & Suite (198)
Pool & Beach (136)

About

#2 of 5 hotels in Lakeway
Location
Cleanliness
Service
Value
Travelers' Choice
With a commanding view of the Texas Hill Country from the shores of Lake Travis, Lakeway Resort and Spa captures the elegance of a world-class destination with contemporary resort amenities. Amenities include heated outdoor pools with lake views, spa, marina, nearby golf and Texas Sailing.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Seating area
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
1,425Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
Mary Margaret M wrote a review Mar 2021
Islamorada, Florida1 contribution2 helpful votes
As a result of miscommunication, an honest mistake was made when scheduling spa services; however, the ensuing situation was handled very poorly by the “spa director”and the attitude I received was disappointing. I did not receive a confirmation text nor phone call prior to the spa day I had scheduled. I also couldn’t find an e-mail (was not told to look in my spam even though when I spoke to the “director” the day of the appointments even though it was clear it happens a lot). When I spoke to the “director” of Lakeway Spa he was extremely rude, unhelpful, and was not solution oriented to our situation. At one point, I had to stop the conversation to ask him to fix his tone. At the end of the day, the service is going to be paid for because a service was scheduled. My recommendation? Don’t be rude in handling the situation when someone is apologetic because an honest mistake was made. In the future, maybe change your policy and call/text 48 hours before the appointments to confirm. Or, CONFIRM with people before getting off the phone that they have received the e-mail regarding scheduling. Moral of the story: Don’t be rude. It’s unnecessary in the customer service industry. We all want to be paid for services scheduled and rendered. You have a 24 hours cancellation policy in place for a reason that will be in-forced and your employees will be paid.
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Date of stay: March 2021
2 Helpful votes
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Response from Sara B, Guest Services / Front Office at Lakeway Resort and Spa
Responded 4 weeks ago
Thank you for taking the time to leave a review. We appreciate your feedback regarding a secondary confirmation being sent to our guests to confirm a spa appointment. Your feedback has been shared with leadership and we will use this review to continue to improve the service we provide our guests. Thank you again for leaving a review and we look forward to welcoming you to Lakeway Resort and Spa when your travels find you on Lake Travis.
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Michael M wrote a review Mar 2021
1 contribution
When I showed up I wasn't sure if the staff was aware of how important this weekend was. I was planning to purpose. After I checked in I had to look for a spot to purpose if the weather was an issue and that's when Elvis showed me some options. He displayed empathy, professionalism, and kindness. If it wasn't for him I'm honestly not sure how the weekend would have turned out.. Thanks to him everything went great. I'm not sure who needs to hear this but our party all agreed Elvis was amazing and should be considered for the next management opportunity. He is the reason a lot of guests enjoy their stay. The resort has nice dining, pools, and views. THANK YOU SO MUCH. We will be back.
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Date of stay: February 2021
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Response from Elsie Urbano, Guest Services / Front Office at Lakeway Resort and Spa
Responded Mar 5, 2021
Michael, Thank you so much for taking the time to leave a review. Congratulations on your engagement!  We are delighted to hear that you enjoyed your stay. We appreciate the feedback and your kind words about our staff and we will ensure that Elvis gets recognized for his commitment to Lakeway Resort and Spa. It was truly our pleasure having you here and we look forward to seeing you back in the future.
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Brittani Davis wrote a review Feb 2021
1 contribution
My husband and I were stuck at Lakeway during the winter storm, and let me tell you! We couldn’t have been stuck at a better place. The views were beautiful, the room was spacious and cozy, but the absolute best part was the STAFF. They were stuck at the hotel with the guest due to the storm, and worked their butts off to ensure the guest were taken care of. And did it with a smile on their face! They are AWESOME. A staff member that stood out most was Elvis. He helped us with our bags for check out and was the cherry on top of the amazing experience we had at Lakeway resort. 10 out of 10 would recommend.
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Date of stay: February 2021Trip type: Traveled as a couple
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Response from Sara B, Guest Services / Front Office at Lakeway Resort and Spa
Responded Feb 20, 2021
Dear Brittani, Thank you so much for taking the time to leave a review. We are delighted to hear that you enjoyed your stay here even during the storm and we appreciate your kind words about the staff. It was truly our pleasure having you here and we look forward to seeing you back in the future.
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rainchic900 wrote a review Feb 2021
Houston, Texas65 contributions7 helpful votes
My husband and I stayed with our 4-year old daughter for the weekend and it was truly relaxation at its finest. Make sure you pay for the upgrade for a view, you will not be disappointed. We took a room with a balcony and even though it was a chilly February day, we sat out there looking at the view for hours! Our room was spacious and clean. We were glad that no one was entering our room for cleaning during COVID. While the waterslide was open (and monitored by a lifeguard) it was not heated but they did allow us to swim in the "adult only" heated pool - not that anyone else was swimming on a breezy day of 65 degrees! It was like our own private swimming pool. The pool bar was open (though we did not indulge this time) and there were also beer, wine and snacks in the lobby shop to purchase a la carte. Breakfast in the restaurant is definitely a place to enjoy the view as well and service was very nice. Of course the best part of the hotel was the doorman, who was there to open up the front door for us many times during our stay, and even took us in the golf cart for a short ride, just for fun. The kids club and room service were not open during our stay due to COVID, no big deal as we wanted to be safe anyway. We truly enjoyed our visit at Lakeway Resort and cannot wait to come back again. Highly recommended for families or a couple looking to relax for a weekend getaway.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: Executive king with a balcony and view
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Response from Elsie Urbano, Guest Services / Front Office at Lakeway Resort and Spa
Responded Feb 8, 2021
Dear rainchic900, Thank you for taking the time to write a review. We are delighted to hear that you had a pleasant stay with us. We appreciate your kind words about our staff and thank you for staying with us! We look forward to welcoming you back in the summer.
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DavidV wrote a review Feb 2021
6 contributions1 helpful vote
My fiancée and I went to the property' in January 2021. We had an awesome time during the COVID Pandemic. Elvis was a tremendous help and extremely courteous. We were able to work with Texas Sailing to enjoy a wonderful trip to the restaurant located at Rough Hollow. We enjoyed the view and enjoyed all the hotel amenities
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: Request Lake side with a Balcony
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Response from Elsie Urbano, Guest Services / Front Office at Lakeway Resort and Spa
Responded Feb 6, 2021
Dear davidv140, Thank you for taking the time to write a review. We are delighted to hear that you had a pleasant stay with us. We appreciate the feedback and your kind words about our staff and we will ensure that Elvis gets recognized for his commitment to Lakeway Resort and Spa. We appreciate you staying with us and we look forward to welcoming you back in the summer.
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PRICE RANGE
$193 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lakeway resort austin, lakeway hotel austin
LOCATION
United StatesTexasLakeway
NUMBER OF ROOMS
168
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Frequently Asked Questions about Lakeway Resort and Spa
Which popular attractions are close to Lakeway Resort and Spa?
Nearby attractions include Hippie Hollow (0.8 miles), High 5 (2.3 miles), and Mansfield Dam Park (4.9 miles).
What are some of the property amenities at Lakeway Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Lakeway Resort and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Lakeway Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Lakeway Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Lakeway Resort and Spa?
Conveniently located restaurants include Santa Catarina, Sundancer Grill, and Cafe Lago.
Are there opportunities to exercise at Lakeway Resort and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Lakeway Resort and Spa located near the city center?
Yes, it is 0.9 miles away from the center of Lakeway.
Are any cleaning services offered at Lakeway Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lakeway Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lakeway Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.