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Comfort Suites

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Comfort Suites
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40 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Washington DC, District of Columbia
Reviewed 4 days ago NEW

Great property in Lake Jackson with friendly, courteous and very helpful staff! The bedroom was very roomy and very comfortable with a clean and spacious bathroom!! After many years traveling, this is definitely one of my favorite Comfort Inn properties. Loved staying here and can't wait to go back!

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Helpful?
Thank sids305
CSLJ, General Manager at Comfort Suites, responded to this review

Dear Sir: I wish to thank you for your kind words of our hotel. That you would take the time, this means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your comments with my staff. In the Spirit of Hospitality, DK Patel,...

San Antonio, Texas
Reviewed 3 weeks ago

Arrived ahead of check in and was still able to get into my room. Was given a goodie bag with water, chip and crackers. The room was very clean, spacious and the sitting area was great. It included microwave, and refrigerator. The bathroom was clean and there was no rust! Great location to the mall and restaurants. Breakfast had a...

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Helpful?
Thank Kmellu
CSLJ, Manager at Comfort Suites, responded to this review

I wish to thank you for your kind words of our hotel. That you would take the time means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your comments with my staff. In the Spirit of Hospitality, R. Lewis Bean, Manager/Director of...

Rowlett, Texas
Reviewed January 2, 2017

We have stayed at Comfort Suites all over the USA and while most are very similar, this one is a touch better than most. With Comfort Suites, one of their big points is how similar the properties are. You know exactly what you will get if you have been to one and now want to go to another. This one...

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Helpful?
Thank Neal B
Reviewed December 16, 2016 via mobile

Please fix the bathrooms. Rust in a $122 dollar rooms bathroom is bad. As a person who has traveled a bunch. I dislike bathroom and rooms not being repaired. Rust in a room is something shows little care for your guest.

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Helpful?
Thank Cindy S
CSLJ, Manager at Comfort Suites, responded to this review

Dear Cindy: Be advised that all bathrooms are being renovated in 2017. We do thank you for staying with us.

midland, mi
Reviewed November 5, 2016 via mobile

Stayed here for two nights with family and friends. Had an issue with the key cards not working initially on arrival, many other folks that had just checked in had the same issue. The room setup is nice with a couch and several tables. There's a fridge and microwave. A work center and office chair. The bathroom, although large, was...

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Helpful?
Thank roger3116
Waco, Texas
Reviewed August 3, 2016

We stayed here for a last minute weekend trip to Surfside. This is not a five star hotel. The rooms are kept clean and the beds are decent. The staff is very friendly and helpful. I would stay here again.

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Helpful?
Thank KELBIRD67
CSLJ, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review. We do monitor these as a guage for how we are doing. We hope to see you again!

Richmond, Virginia
Reviewed May 5, 2016

Stayed here for a quick business trip, internet worked properly and did not have any issues. Property has been maintained but do not miss the exit from the freeway as you will have to drive for a while before being able to return to the hotel. Plenty of restaurants nearby. While it is slightly expensive the location makes up for...

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Helpful?
Thank arianarainmaker
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: I wish to thank you for your kind words of our hotel. That you would take the time means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your words with my staff. In the Spirit of Hospitality, R. Lewis Bean,...

Victoria, Texas
Reviewed April 28, 2016

Reserved a room for a corporate guest who was attending training at Brazosport College. Booked the room through our corporate reservation tool and had a confirmation to apply charges to a third party credit card. To my surprise, guest services made our guest personally pay for the room! Very embarrassing. Then on his next stay - our guest said he...

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Helpful?
Thank Debbie W
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: The room was booked through a travel organization that did not inform, nor provide documentation to charge the room to a 3rd party. In fact, the reservation stated the card provided was in the name of the guest. At no time did the cardholder or agency contact the hotel prior to arrival to arrange payment by a 3rd...

La Porte, Texas
Reviewed March 24, 2016

well they did real good getting me in the room after almost being full , but once i got into my room i started checking coffee machine and i found green mold in the water fill site the counter help really was not friendly enough to want to answer your questions and i was not the only one at that...

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Helpful?
Thank ticamax
Houston, Texas
Reviewed August 6, 2015 via mobile

Do yourselves a favor and don't spend this much money when you could stay at a Hilton or Marriott chain nearby. This property was the most expensive property around and you would not expect to have bugs in your room, something in the bathtub that looks like either explosive diarrhea or vomit that has not been cleaned, and a sign...

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2Thank scubadude77354
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 296 Abner Jackson Pkwy, Lake Jackson, TX 77566-5124
Location: United States > Texas > Texas Gulf Coast > Lake Jackson
Price Range: $107 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
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Also Known As:
Comfort Hotel Lake Jackson
Comfort Suites Lake Jackson
Lake Jackson Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you do not miss the exit for the hotel otherwise you will have to drive for a while before returning to the hotel.”
 of 5 bubbles arianarainmaker, May 5, 2016 | Read review
“We had the King Suite with a desk area.”
 of 5 bubbles nattyfrisbee, Jan 9, 2015 | Read review
“I don't know that there is a bad location. I was on the third floor and it was very quiet up there.”
 of 5 bubbles BradA282, Aug 14, 2014 | Read review
“All rooms are good.”
 of 5 bubbles 987sf, Jun 16, 2014 | Read review
“We had an excellent stay and really enjoyed the breakfast. I don't understand why other reviews say there were no eggs, sausage or waffles. We enjoyed all three both mornings. There was also fresh fruit and yogart. I took some to my room for a mid-morning snack.”
 of 5 bubbles Cajuncass, Mar 17, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question