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Comfort Suites

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35 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Waco, Texas
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a last minute weekend trip to Surfside. This is not a five star hotel. The rooms are kept clean and the beds are decent. The staff is very friendly and helpful. I would stay here again.

Helpful?
Thank KELBIRD67
CSLJ, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review. We do monitor these as a guage for how we are doing. We hope to see you again! More 

Richmond, Virginia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 5, 2016

Stayed here for a quick business trip, internet worked properly and did not have any issues. Property has been maintained but do not miss the exit from the freeway as you will have to drive for a while before being able to return to the hotel. Plenty of restaurants nearby. While it is slightly expensive the location makes up for... More 

Helpful?
Thank arianarainmaker
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: I wish to thank you for your kind words of our hotel. That you would take the time means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your words with my staff. In the Spirit of Hospitality, R. Lewis Bean,... More 

Victoria, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 28, 2016

Reserved a room for a corporate guest who was attending training at Brazosport College. Booked the room through our corporate reservation tool and had a confirmation to apply charges to a third party credit card. To my surprise, guest services made our guest personally pay for the room! Very embarrassing. Then on his next stay - our guest said he... More 

Helpful?
Thank Debbie W
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: The room was booked through a travel organization that did not inform, nor provide documentation to charge the room to a 3rd party. In fact, the reservation stated the card provided was in the name of the guest. At no time did the cardholder or agency contact the hotel prior to arrival to arrange payment by a 3rd... More 

Travelers are raving about these Lake Jackson hotels

La Porte, Texas
Level Contributor
179 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed March 24, 2016

well they did real good getting me in the room after almost being full , but once i got into my room i started checking coffee machine and i found green mold in the water fill site the counter help really was not friendly enough to want to answer your questions and i was not the only one at that... More 

Helpful?
Thank ticamax
Houston, Texas
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 6, 2015 via mobile

Do yourselves a favor and don't spend this much money when you could stay at a Hilton or Marriott chain nearby. This property was the most expensive property around and you would not expect to have bugs in your room, something in the bathtub that looks like either explosive diarrhea or vomit that has not been cleaned, and a sign... More 

Helpful?
1 Thank scubadude77354
Coarsegold, California
Level Contributor
133 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

Our room was clean, spacious, and the bed comfortable. Hotel staff were pleasant and professional. Hotel facilities were well maintained. Several restaurants are within a mile. We walked to the River Point restaurant, which was only. 5 miles away and enjoyed the walk as well as the meal. A typical complimentary breakfast rounded out our stay. We would stay here... More 

Helpful?
Thank Daniel B
Houston, Texas, USA
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 12, 2015

We thought the hotel was lovely and quiet. Checked out the next morning before 11. By 11:30 had an email billing us $150 for smoking and cleanup. Don't smoke, never did. Called the hotel, was promised a call from the manager. Didn't receive one......drove 30 minutes back to the hotel. Lady at the desk not terribly helpful until we got... More 

Helpful?
3 Thank texasnative4
Midland, Michigan
1 review
4 of 5 stars Reviewed February 4, 2015

Friendly staff. Good breakast selection. Well maintained building. Nice looking property inside and out. My room was quiet and had a good size to it. Good location in Lake Jackson, close to restuarants, downtown area, and MacLean park.

Helpful?
Thank Bob B
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: I wish to thank you for your kind words of our hotel. That you would take the time means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your words with my staff. In the Spirit of Hospitality, R. Lewis Bean,... More 

Ponce Inlet, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

Our room was clean. Air conditioner worked fine. Staff was friendly & helpful. Loved the exercise room, equip was great! Good location not far from shopping. No complaints everything was great! (And I am very picky about hotel rooms.)

Helpful?
1 Thank nattyfrisbee
CSLJ, Manager at Comfort Suites, responded to this review

Dear Sir: I wish to thank you for your kind words of our hotel. That you would take the time means a lot to us. I also wish to thank you for staying with us and we hope to see you in the future. I have shared your words with my staff. In the Spirit of Hospitality, R. Lewis Bean,... More 

Los Angeles, California
Level Contributor
113 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed November 1, 2014

I stayed here at the Candlewood Suites Lake Jackson for one quick night. The hotel is a very good option if you are visiting the chemical plants down south in Freeport. It's a short 10 minute drive down to Freeport. The hotel is a little bit on the older side, but the rooms are clean and quiet. The bed is... More 

Helpful?
Thank voodoo-d
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (6)
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Business Center/Function Rooms (1)
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Room/Suite (11)
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Pool/Beach Area (2)
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Dining (3)
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Internet
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 296 Abner Jackson Pkwy, Lake Jackson, TX 77566-5124
Location: United States > Texas > Texas Gulf Coast > Lake Jackson
Price Range: $125 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Hotel Lake Jackson
Comfort Suites Lake Jackson
Lake Jackson Comfort Suites
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