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BEST WESTERN Plus Lake Dallas Inn & Suites

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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Green Bay, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Was hard to see because it's located behind a liquor store. WiFi didn't work. Husband found a nanno lizard living in the bathroom behind the loose tiles of the bathroom floor/wall. Went to checkout and the front desk said we never checked in. Elevator smelled of hot rubber.

Helpful?
Thank Becky H
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The lobby has ships in it and the second floor has a small area that looks like the deck of the ship wonder staff and very clean .Breakfast was great with alot of selection.The pool was clean .The laundry room was clean Staff had change

Helpful?
Thank Joy W
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words about our BEST WESTERN Plus, which met your needs. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2016

Chose this property as it was not in the heart of Dallas, but easy access to the Airport location where my meeting was. Nice little spot, with pool and close to restaurants. Surprised to hear they will be updating the hotel, because it is in good shape. Best part was friendly, helpful people at front desk. Good value staying here.

Helpful?
Thank dianewX3529KS
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay... More 

canton nc, United States
1 review
5 of 5 stars Reviewed August 18, 2016

you will love to stay here outdoor swimming pool and the staff are friendly and helpful. This place is near a ER if need it Also it is near lots of fast foods restaurant and Walmart.,gas station and about 40 min from dallas

Review collected in partnership with Best Western

Helpful?
Thank Joy W
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you like our Outdoor Pool and Staff. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 15, 2016

I loved my stay at Best Western Lake Dallas. My room was comfortable and clean. James on the front desk was very helpful. He made this old gal feel at home and safe after a long trip through Dallas, construction, and many hold ups from wrecks.

Review collected in partnership with Best Western

Helpful?
Thank Linn66
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Sugar Land, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2016

The hotel has been redecorated and more upgrades are coming. It is very attractive, clean, has friendly staff and a full cooked on site breakfast - no microwaved eggs and sausage here! It is 100% non smoking. The beds are comfortable and the internet signal is strong. The only problem we had was that it took the AC about 4... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Faith V
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 1, 2016 via mobile

At first, everything was fine. The room is not showy; it's obviously not a five star hotel but I had to work literally right next to the hotel so I chanced it by booking here. Bad move. Gross carpet. Hair on bed and towels. Checked out almost as fast as I checked in.

Helpful?
Thank Katie C
BwPlusLakeDallas, Webmaster at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Guest, Thanks for your comments about our popular hotel here in Dallas. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the... More 

Edmond, United States
1 review
5 of 5 stars Reviewed July 27, 2016

While the nature of our stay was strictly to get a night's sleep on our long journey, the front desk staff was very pleasant upon check-in and at check-out. Room was clean and comfortable. A hot breakfast was a welcome plus compared to "Continental" offered at other chains...

Review collected in partnership with Best Western

Helpful?
Thank Boyd B
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

escondido ca
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 13, 2016

Housekeeping, or daily room cleaning not consistent. Hotel front desk not as responsive as they could be from a customer service perspective. Elevator went down and there was no communication about that. Food average

Review collected in partnership with Best Western

Helpful?
Thank peterpan069
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Lake Dallas,Tx, United States
1 review
4 of 5 stars Reviewed July 5, 2016

Ok but nothing special. Room was clean and bed was comfortable. Difficult access to motel as I-35 exit was closed to the motel. Pool was nice and well kept. Staff was friendly. It was very adequate. I would probably stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Dennis E
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Lake Dallas Inn & Suites

Address: 305 Swisher Rd, Lake Dallas, TX 75065-2325
Location: United States > Texas > Lake Dallas
Price Range: $81 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Lake Dallas Inn & Suites 2.5*
Number of rooms: 54
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Also Known As:
Best Western Lake Dallas
Lake Dallas Best Western
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