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BEST WESTERN Plus Lake Dallas Inn & Suites

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305 Swisher Road, Lake Dallas, TX 75065
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BEST WESTERN Plus Lake Dallas Inn & Suites
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136 Reviews from our TripAdvisor Community

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Jacksonville, Alabama, United States
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were coming for the FCS National Championship. The hotel was very clean, quiet and friendly. We arrived early but the front desk allowed us to check in for one of the two rooms we had reserved. Breakfast each morning was good and there was always plenty to eat...even at 6:00 in the morning! And the beds were extremely comfortable!... More 

Helpful?
Thank Connie T
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for the kind words. We are glad we met your expectations and look forward to you staying with us again. We work very hard trying to make all our guests happy and it is good to hear when we get it right. Thanks again. More 

Fort Collins, Colorado
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 2, 2016

Super friendly staff from the start. Stayed in a lower level king, room was spacious, quiet, internet was sufficient and the bed and pillows were very comfortable. Bathroom has wall mounted dispensers on the wall next to the sink that have soap and lotion, the dispensers were also in the tub/shower. I have seen this in gyms however not in... More 

Helpful?
Thank Steve T
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Steve Thanks for the kind words. We are glad you enjoyed your stay with us and look forward to seeing you again. Thx More 

Incline Village, Nv
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed December 24, 2015

This past week was our second time to stay at this hotel while visiting family. Our first stay went well, except for drug paraphernalia we found in our room. That was given to management when found. This last visit was okay as far as the room being quiet and no drug paraphernalia. Housekeeping cleaned our room only once out of... More 

Helpful?
Thank Amelia B
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Please accept my apologies for not meeting your expectations on you visit in Dec. We strive hard to make every quest's stay an enjoyable one but understand that we dropped the ball in your case. If you would please give us another chance we would appreciate it. If you do, please ask for Sunny or Ron on your check in... More 

2 reviews
4 of 5 stars Reviewed December 11, 2015

We have a family reunion every year in this area. We have stayed at this hotel for maybe 7-10 years and we have enjoyed it. It is a central location for many of us. The management allows us to use the breakfast, at no extra charge, for our family party. They also heat up the whirlpool for the younger family... More 

Review collected in partnership with Best Western

Helpful?
Thank Charles H
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for choosing Best Western of Lake Dallas for your stay. We are pleased that we met your expectations and hope to see you again soon. Thx Ron More 

San Angelo, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 29, 2015

The hotel is lovely. We enjoyed the breakfast, the comfortable room (particularly the comfortable beds), and the convenience. The hotel is conveniently close to I35E, so it's close to restaurants and shopping.

Review collected in partnership with Best Western

Helpful?
Thank M.j. M
sunny8808, General Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thanks for you response to our survey. I am glad that we were up to the task and we hope to see you soon. Ron More 

Sandwich, Illinois
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 15, 2015

The front desk clerk was friendly and helpful. The bed was a little saggy in the middle but was comfortable. A computer was available for free internet use. We made a reservation for 3 days but left early because of illness and had no problem receiving a credit. The breakfast was ok. The hot foods need some improvement. There was... More 

Helpful?
Thank Alicia F
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Alicia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

houston, United States
1 review
3 of 5 stars Reviewed October 27, 2015

Room was nice the hallways were hot. Like they are trying to save money. Tried to get the bottle water that they say they will give to customers in the morning but got told they sold water. not cool to do that to 70 yearolds

Review collected in partnership with Best Western

Helpful?
Thank Daniel S
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Bartlett, United States
1 review
4 of 5 stars Reviewed October 11, 2015

Pretty nice place to stay and staff was professional. Room was clean and my stay was quiet and uneventful. Would stay again if needed. Would like to see more healthy options for breakfast and maybe even offering gluten free items. Thanks

Review collected in partnership with Best Western

Helpful?
Thank Sheila T
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Sheila T, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Houston, United States
1 review
5 of 5 stars Reviewed October 9, 2015

I spent one night for leisure travel at this hotel. The room was clean and fresh smelling. The Lobby and general areas were also very clean. Heck... even the parking lot is spotless! The staff is extremely nice and very helpful. I had a great night's sleep for a great price. They even have a full breakfast! Great choice to... More 

Review collected in partnership with Best Western

Helpful?
Thank Valerie L
sunny8808, Front Office Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Dear Valerie L, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Dallas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 5, 2015

This hotel is one of the best I have every stayed at overall. The management is superior, the price is reasonable, and everything from the breakfast to the comfort of the room to the pool and hot tub are in excellent shape.

Review collected in partnership with Best Western

Helpful?
Thank wattruler
sunny8808, Manager at BEST WESTERN Plus Lake Dallas Inn & Suites, responded to this review

Thank you for evaluating your experience at our property. We do what we are good at and costumer satisfaction is our top priority. We work hard to provide you our best and take pride in keeping every customer happy. It was our privilege to have you as our guest. Hope you will consider us for your future visits. Thanks again... More 

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