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Quality Inn & Suites

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Quality Inn & Suites
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Shreveport, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Staff was very kind and courteous when we arrived. Ms. Anna explained where everything was located in the hotel, gave us breakfast times, etc. Rooms were neat and clean. Bed very comfortable. We were not too far from places to eat and shop. Good location to drive to both Galveston and Houston. The indoor pool was a plus as we... More 

Helpful?
Thank Sandra F
Mississippi USA
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for work long term recently. It was ok, but I wouldn't stay here on vacation. The people who run the hotel are nice but there are a few things that just aren't up to my standards. The carpeting is very dirty and smells badly in the common areas. They also keep it very hot in the common... More 

Helpful?
Thank Justbutterbean
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

Los Angeles, California
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 4, 2016

Stayed here 2 nights and we were very happy with this hotel, no complaints and we slept great. Lots or restaurant choices and a Korger market nearby, and right next door is a sports bar with super friendly service. It is about 20 away from the Space Center. Even closer is Kemah, where we got delicious crawfish at Crazy Alan's... More 

Helpful?
Thank Rob K
Round Rock, Texas
Level Contributor
213 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 22, 2016

I arrived at the beginning of a thunderstorm and just after we checked-in the power went down and stayed up and down, blinking for at least 20 minutes. The outside of the hotel smells terribly and the rooms as well. The humidity is remarkable as you can feel the bed wet under the duvet. It is OK for a night... More 

Helpful?
Thank mattos_family
Samtxa55, Guest Relations Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We are sorry to hear of your unpleasant stay. During Houston Summers, moisture and humidity can build up. We are currently undergoing on treating this, and have our A/C on at all times throughout the day. The smell outside are the refineries that burn off H2S gas, this happens during shut-down season when the plants are operating.... More 

Spring, Texas
1 review
5 of 5 stars Reviewed May 16, 2016

We chose this hotel because of it's great price for the area and also closeness to Kemah Boardwalk. On arrival we were greeted by a very helpful staff. The room was nice and clean and well maintained we were traveling with our Grandkids who really enjoyed the indoor pool. The free breakfast was very good and had a nice variety... More 

Helpful?
Thank areggie51
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Areggie51, Thank you for your generous review. I will personally pass on your kind words to the staff regarding their hospitable performance. We are so glad that you enjoyed your stay as well as our breakfast and indoor pool. We hope you and your family enjoyed your weekend break before summer at the Kemah Boardwalk, and look we forward... More 

Wimberley, Texas
Level Contributor
123 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed May 6, 2016

Rooms were clean and well maintained. Their electronic key system had just failed when we arrived, so they had to personally let us into our room every time we went in and out. I'm not dinging them for it in the review because they were working frantically to get it fixed. One odd thing were the frosted room windows (not... More 

Helpful?
Thank Laurence1001
Irving, Texas
Level Contributor
6 reviews
4 of 5 stars Reviewed April 16, 2016

We chose this hotel due to it close proximity to Kemah Boardwalk and Battleship Texas. At check in we were greeted by a very helpful young lady, I did not catch her name though. The room I was checked in was really clean it had 2 queen bed and comfortably fitted me my husband and 2 boys. There was no... More 

Helpful?
Thank maekawski
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Maekawski, On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given they very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s... More 

Dallas, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed April 13, 2016

This hotel provided me and a family a comfortable stay. The room was clean and had a cool A/C. The internet in the rooms were free and wifi worked well in our room. The indoor pool seemed in order and that was a good option to since my wife is sensitive to the sun's rays. The breakfast was good, I... More 

Helpful?
Thank wdan6221
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear wdan6221, Thank you so much for the generous review. We are glad you and your family chose us for your summer plans. Thank you for your comments on our rooms and front desk staff, I will pass on your kind words. We really take pride in the customer service and quality of our hotel. I am pleased to hear... More 

Ontario
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 13, 2016

Nice reasonably priced hotel within 2 miles of Houston cruise port. Hotel facilities are of average quality. Rooms are clean, complimentary breakfast was good, swimming pool was small but well kept. They have shuttle service to the cruise port. This was an excellent place to stay before our cruise.

Helpful?
Thank andysOntario
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are glad to hear you were... More 

round rock, tx usa
Level Contributor
117 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 28, 2016

Motel has maintained it's appearance and cleanliness since I visited last year. Room was clean but not as bright as I remembered. The window was frosted so You could not see outside and the bulbs were minimum wattage. I would have preferred more light. AC was great....fan continuously circulated air and temp was maintained providing for a good nights sleep.... More 

Helpful?
Thank pat n
Samtxa55, Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We strive to give great and impressive service to all of our guests. It makes us happy to read when those expectations are exceeded. We look forward to welcoming you back to our Hotel the next time you are in the La Porte. On behalf of our entire staff; we thank you for the wonderful and kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites in La Porte, TX hotel is located near many popular attractions like NASA's Johnson Space Center, Kemah Broadwalk amusement park, Sylvan Beach (La Porte Beach), and the Pasadena Convention Center Guests of this La Porte hotel are invited to enjoy many amenities, including a free HOT breakfast with hot waffles, free local calls, free weekday newspaper and free coffee.Guests will also be able to enjoy our indoor pool and exercise room.All guest rooms offer features like refrigerators, microwaves, 32-inch flat-screen televisions, pillow-top mattresses, coffee makers, curved shower rods, hair dryers, irons, ironing boards, spacious work desks, voice mail, safes and cable/satellite television. Jacuzzi Rooms are available ... more   less 

Additional Information about Quality Inn & Suites

Address: 11003 W Fairmont Pkwy, La Porte, TX 77571-6001
Location: United States > Texas > Texas Gulf Coast > La Porte
Price Range: $79 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
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