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Hilton Garden Inn Killeen

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Hilton Garden Inn Killeen
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262 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Conroe, Texas
Reviewed 5 days ago NEWvia mobile

Worst Hilton Hotel I have ever been in. Not very friendly front staff, rooms are very dated. My room had uneven floor, hot and cold water label on tub was backwards, bathroom is in dire need up updating, plain Keurig coffee, and the slowest Internet that I have seen in over a decade. The breakfast is very plain for $9.95....

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Helpful?
Thank Justin D
KIlleen, TX, United States
Reviewed 5 days ago NEW

Second visit in two month and the first time internet did not work at all and the second time, it was so week it was unusable. The bathtub had mold around it also. In todays world working internet at what is supposed to be a higher end hotel is expected. I will not be visiting this location for sure and...

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Thank P6567AOjackm
Phoenix, United States
Reviewed 5 days ago NEW

Excellent hotel stay. Hilton brands prove that quality service is still possible with every stay. This stay was worth the price, and it was very affordable. Don't miss the opportunity to stay at a hotel chain that places hospitality first in every way.

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Thank Orneita B
Lancaster, Pennsylvania
Reviewed 1 week ago

I arrived at the Killeen airport around 8 and stayed here before heading to Temple the next morning for a business meeting. The layout, service and accommodations were all very predictable for an HGI - and that is a good thing. Most regular business travelers like to know what to expect - and how to find their way around. This...

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Thank Tom82752
Amarillo, Texas
Reviewed 1 week ago

Very nice building. Good sized rooms, with coffee maker, microwave and fridge. Staff is very friendly. Cranberry/oatmeal cookies were very good (From the lobby.) Several Restaurants close enough to walk. Very nice breakfast in the hotel. When I go to this town, I would stay here again.

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Thank lauriemcb
Killeen, Texas
Reviewed 2 weeks ago

This was an amazing place , happy with my stay . The breakfast menu was great every morning . I was very happy with my room and service. The staff was always helpful and happy . I can't say on negative thing about my stay . I stayed there for two weeks and can't wait to come back .

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Thank chad921
San Diego, California
Reviewed October 26, 2016

The staff was friendly and the rooms were kept clean. Also wanted to say that the complementary internet was good. Had to hop on my computer to get some work done and the internet was flawless. Perfect location, right off the freeway.

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Thank 994dhavalb
Houston, Texas
Reviewed October 26, 2016

The experience from start to finish was poor at best. When we arrived the temperature control in the room 'did not' work. The room was hot and uncomfortable. We notified the front desk and the response was 'we are sold out and have no other rooms'. Our response was that we can not sleep in this room. Someone showed up...

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Thank Z9253QQwilliams
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Dear Z9253QQwilliams We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Reviewed October 26, 2016

If you are traveling and want a good night sleep. Stay here and enjoy the leisure. Wonderful stay and an amazing place. The staff treat you as if you are Royalty. There is no other place i could recommend other than Hilton!

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Thank manuele842
United States
Reviewed October 21, 2016

Pretty average operation. Room was clean. Wi-Fi is very weak - kept dropping the connection. Breakfast staff spent their time watching TV and playing with cell phones rather than attending to the customers - poor management.

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Helpful?
Thank James R
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review

Dear Mr. James R., Please accept my sincerest apologies for the lack of attention the breakfast staff provided to you during your stay with us. This will get addressed immediately and is completely unacceptable. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located in the heart of Killeen, off Highway 190, the Hilton Garden Inn Killeen hotel offers year-round entertainment only a short distance away. Walk to Restaurant Row or explore the fascinating antique stores in the beautiful town of Salado. Killeen Conference Center, Killeen Mall and Fort Hood are also within just a few miles from the hotel. ... more   less 

Additional Information about Hilton Garden Inn Killeen

Address: 2704 O W Curry Dr, Killeen, TX 76542-2600
Location: United States > Texas > Killeen
Price Range: $96 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Killeen 3*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Travelocity, Priceline, Hotels.com and Odigeo so you can book your Hilton Garden Inn Killeen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Killeen Hotel Killeen
Hotel Style:
#5 Business Hotel in Killeen
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Killeen staff and other travelers.
1 question
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Questions? Get answers from Hilton Garden Inn Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try another hotel!”
 of 5 bubbles J7339VLcharless, Oct 19, 2016 | Read review
“Choose the odd numbered rooms to be away from the highway.”
 of 5 bubbles emerald3358, Jun 22, 2016 | Read review
“room 208 was quiet and extremely clean.”
 of 5 bubbles TimothyE950, Jan 25, 2016 | Read review
“Located far enough from highway to prevent noise, no heat problems as AC worked very well”
 of 5 bubbles 245billa, Aug 13, 2015 | Read review
“We stayed on the 4th floor which offers a good view of the area.”
 of 5 bubbles daokie, May 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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