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Shilo Inn Suites Hotel - Killeen

Priceline$92*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$162*
$92*
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$98*
$98*
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Shilo Inn Suites Hotel - Killeen
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550 Reviews from our TripAdvisor Community

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Showing 546: English reviews
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Albuquerque, New Mexico
Reviewed 2 days ago NEW

I would like to thank the entire staff at the Shilo Inns Suites Hotels in Killeen, TX for their hospitality and great work. Not only was the room spacious and the facilities well kept, I found the housekeeping staff wonderful. Although I never saw Theresa, my housekeeper, I always came back to my room well stocked, very clean and a...

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Helpful?
1Thank Don A
Reviewed 2 days ago NEW

For starters the pool is directly off the main lobby so there are wet people in their bathing suits in and out of the pool area while you are trying to check in. The carpet in our room was stained and dirty. One of the beds had been made up instead of stripped so there were crumbs in the bed....

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Helpful?
Thank Alyce S
Reviewed 5 days ago NEWvia mobile

The staff was very sweet and understanding of our situation. Therisa did a wonderful job keeping our room Tidy and clean very sweet and a wonderful personality. The Barista Cheryl helped me out when I went up to get the complimentary breakfast for my son and I, I had to make two trips and she completely understood. Very sweet! The...

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Helpful?
1Thank Sonia E
Killeen, Texas
Reviewed 1 week ago

For the price I paid for one night, it definitely was not worth it. There was poop in the toilet when we first walked in. We were on the third floor but heard every footstep and door slam on our floor, poor insulation. The rooms and the location itself is completely out of date. Had to change rooms bc the...

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Helpful?
Thank b w
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for taking the time to tell me about your experience. I am dismayed that you entered a room that was not cleaned to our standards. I will be working with the department heads to make sure that the rooms are properly cleaned and that the TVs are properly programmed. If you are ever back in the area I...

Reviewed 2 weeks ago

We needed to block a few rooms quickly due to a family emergency in Killeen. Several of us traveled from out of state. Rita in the sales office was on it! The rooms are clean and comfortable, and the amenities are better than average for a small town hotel. I travel considerably - "platinum" or equivalent on several airlines and...

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Helpful?
1Thank Alex G
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your kind review. I am happy my Sales staff made such a good impression on you during your visit. I appreciate your comment about our price and value; “Affordable Excellence” is more than just a slogan, it is our core value. Sincerely, R. Wood – General Manager

Reviewed 2 weeks ago via mobile

For my father's funeral, we had a number of out of state guests. There were several activities that were happening in the area causing a shortage hotel room availability. I contacted the hotel and they put me in touch with the nicest people, Nickie. and Rita Huls. Once they knew the situation, they worked with me to get rooms. They...

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Helpful?
1Thank Anna D
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Please accept our sincere condolences on your loss. Thank you for recognizing the superior service provided by our Sales staff. I appreciate your comments about both staff and our hotel. I recall speaking with several of your group throughout your stay and even though it was a somber event, you were kind, generous and genuinely friendly. I hope you will...

Clarksville, Tennessee
Reviewed 2 weeks ago via mobile

The hotel is not that great on the plus side most of the front desk personnel is good and great to talk to and work towards solving every little problem. The breakfast hours are great 5-10 a.m. Although the breakfast is nothing special it is your typical hotel continental breakfast. The cook Darryl does walk around asking how is everything...

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Helpful?
Thank Juan F
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your candid review. I appreciate you pointing out some deficiencies. We have recently upgraded our WiFi capabilities including the number of connections and the speed. We have also replaced and repaired, as necessary, the ice machines. I am pleased that you enjoyed Chef Darryl’s morning visits to assure your satisfaction with his breakfasts. I hope you will...

Arlington, Texas
Reviewed 3 weeks ago

I have never stayed at a Shilo Inn before. I stayed here for a 3-day training seminar.The room I had was very clean and the kitchenette was great. Actually, it is more than a kitchenette--it had everything. The bed was very comfortable. The complimentary breakfast was decent. My room was on the 4th floor and it was very quiet. I...

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Helpful?
Thank GTMDA
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about the TVs. I have maintenance working on the solution right now. We are in the process of replacing parts in the locks that cause them to misread the key cards. I hope you will return in the future to see that these frustrations have been eliminated. The Memorial is a somber reminder of the courage...

Reviewed 3 weeks ago

This is one of the best hotels I've stayed in for a long time. I was busy for over 12 hours a day so the mornings when Cheryl and Darryl took care of me with a delicious breakfast and coffee were a life saver.

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Helpful?
Thank Peter E
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling me about Cheryl and Darryl. I have been receiving a lot of compliments on them recently. I think I have found a great morning crew to get your days started off in great Shilo style, with great food and friendly smiles. Please come back and see us again soon. Sincerely, R. Wood – General Manager.

Killeen, Texas
Reviewed 4 weeks ago

Cheryl and Darrly were very kind and served a delicious, warm breakfast. They were attentive to my needs and made my stay a pleasant experience. Having professional, courteous staff provides incentive for me to return to Shiloh Inn again in the future.

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Helpful?
1Thank Andi H
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for telling me about the Cheryl and Darryl in the morning. There is hardly anything better than a great breakfast and friendly, smiling faces to get your day off to a great start. I look forward to your future visits. Sincerely, R. Wood – General Manager.

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
In Central Texas, stay at the top-rated, full service Shilo Inn Suites Hotel, our crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Enjoy our Indoor pool, spa, sauna or exercise room as well as the outdoor spa. Newly upgraded Wi-Fi is free for guests. Award-winning Shilo Restaurant & Lounge is on site. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Location: United States > Texas > Killeen
Price Range: $112 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Family Hotel in Killeen
#1 Business Hotel in Killeen
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Questions & Answers

Here's what travelers have asked, with answers from Shilo Inn Suites Hotel - Killeen staff and other travelers.
6 questions
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Clements, Maryland
over a year ago
3 months ago
Tupelo, Mississippi

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Questions? Get answers from Shilo Inn Suites Hotel - Killeen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our Junior Suite was fantastic!”
juliekY6521WP, Mar 24, 2017 | Read review
“All rooms have been great pics so far. Just ask for what you want. Shilo's pretty good at accommodating per your request.”
Ninanina46, Mar 11, 2017 | Read review
“The indoor pool and Spa is great as well.”
I7842NBheathert, Feb 14, 2017 | Read review
“Lower room it is easier to get to the whirlpool, swimming pool, steam and sauna and exercise room.”
992elw, Feb 1, 2017 | Read review
“First floor had a kitchenette which was excellent for our use.”
f0law, Jan 31, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$92* /night
View Deal
Booking.com$98
TripAdvisor$98
HotelQuickly$162
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*Disclaimer
Prices are for 1 room, 2 adults
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