We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Shilo Inn Suites Hotel - Killeen

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Shilo Inn Suites Hotel - Killeen
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

467 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 464: English reviews
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were at the Shilo last week to DJ a wedding. We went into the restaurant for lunch and Matt was our chef and Chandline was our server. The food and the service were magnificent . Thank you so much for the wonderful experience we will be back.

Helpful?
Thank Constance A
MILWAUKEE
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I stayed here and from beginning to end the stay was great! The staff was friendly and the hotel itself was clean and spacious! We saved money too because of the noce breakfast that was served daily! I will make this my go to place whenever I am in the area again!

Helpful?
Thank TIQUITA C
Level Contributor
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice hotel and it has so much potential! The breakfast was awesome. The 24 hr pool was magnificent. The staff left a lot to be desired. Upon arriving at midnight after traveling I was placed in Room 420. I was badgered for 10 minutes about no smoking in the room and there was a $300 charge if... More 

Helpful?
Thank sekeyla77
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for letting me know about your unsatisfactory visit. I am sorry you felt badgered about smoking in your room. I have used your comments to remind my Front Desk personnel to be more polite when addressing this delicate issue. I am aware of the ice machine and van an I am working with Maintenance and our corporate office... More 

Killeen, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel numerous times over the past several years and have always had a good experience. This go around, I/We (Significant other and I) have been staying here since May and it is now August (traveling for my job) and we can't say we have any major complaints overall. The general manager Richard is very nice... More 

Helpful?
Thank superspeed97
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for the kind review! We understand that staying away from home for an extended period can be difficult and try our hardest to make it as enjoyable as possible. I’m glad you reminded everyone that our hotel is dog-friendly and that we have a great staff in all positions. I will share your comments with everyone you mentioned; it... More 

Barnstaple, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place could be great! Xavier and the restaurant's chef were fabulous. We enjoyed a lovely family meal and the quality of the food was fantastic - it's a shame the restaurant wasn't busier as if people knew how good the service and food is, it would be full! The two ladies doing housekeeping were top notch and did a... More 

Helpful?
Thank MJG190822
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for the comprehensive review. I am sorry that one of my desk staff allowed her grumpiness to mar your introduction to our hotel. I have already reminded all my desk personnel that the guest’s pleasant experience is our highest priority and that even a small comment can ruin a first impression. Thanks for all the good things you... More 

Fort Worth, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Came to the area to visit friends and decided to book a room here. When entering the room, we were met with a rather large reddish-pink stain on the already not great carpet. Turned some lights on and put our stuff down and noticed the burn spot on our lamp and scratches in the leather on our headboards. The bathroom... More 

Helpful?
Thank makayladaisy
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your candid comments. I truly appreciate when I am informed of our team missing the mark. I hope you notified us of the shortcomings while you were to allow us to make it right. I hope you will give us another chance to earn your business. Come by and introduce yourself to me and I will escort... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed last week & Rose was awesome! She was so welcoming and made us feel right at home. She made me a caramel mocha latte and made my daughter hot chocolate. Other people would have been irritated with all our requests but not Rose. My daughter loved the pool! Will stay again.

Helpful?
Thank Minamiami
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for the nice compliment to Rose. She has a great way of making everyone’s early morning just a little brighter. I am happy you enjoyed your latte and your daughter liked her hot chocolate and our heated, indoor, saltwater pool. I am sure we will see you on your next visit to Killeen. Sincerely, R. Wood – General Manager. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 21, 2016

I called to get info on the Hotel and possibly make a reservation and Jessica was outstanding with giving me all the information that I needed and because of her assistance I made the reservation. I am really looking forward to my stay there because of how nice I was treated by her!!!

Helpful?
Thank jonhydmnd
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for telling me about Jessica’s outstanding Shilo friendly service. I am glad that she made such a fantastic impression over the phone. I am sure your stay will be equally wonderful. I will share your comments with Jessica. Sincerely, R. Wood – General Manager. More 

1 review
5 of 5 stars Reviewed July 18, 2016 via mobile

The room was clean and above what was expected. The staff, especially the morning breakfast crew were great. Lounge personnel were very personable. Close to many memorials. Fort Hood memorial was extremely close. Directly across parking lot. Definitely staying here on next visit. Great stay!

Helpful?
Thank Garry D
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thank you for your compliments. I am happy to hear that our staff was especially great and friendly. I hope you signed up for the Shilo Rewards program to earn free stays on your return visits. Sincerely, R. Wood – General Manager. More 

Ukiah, California
1 review
5 of 5 stars Reviewed July 18, 2016

This facility was well placed because my business was at the convention center just across the street. breakfast was outstanding, the staff was very helpful and friendly and the rooms were completely equipped. I would certainly stay there again if ever in the vicinity

Helpful?
Thank gball2016
ShiloHotels, Manager at Shilo Inn Suites Hotel - Killeen, responded to this review

Thanks for the kind words. I am glad you mentioned we are right next to the Killeen Convention Center and, as you said, it is extremely convenient when you have business at the center. I hope you will return to Killeen in the future, but you can also find our wonderful hotels throughout the Pacific Northwest, if your travels take... More 

Questions? Get answers from hotel staff and past guests. Ask a question

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (68)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (2)
Viewed
Bathroom (3)
Viewed
Room/Suite (11)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (3)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (6)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Killeen hotels
1.1 mi away
Courtyard Killeen
Courtyard Killeen
#4 of 32 in Killeen
4.5 of 5 stars 124 reviews
1.7 mi away
Holiday Inn Killeen-Fort Hood
1.3 mi away
Holiday Inn Express & Suites Killeen-Fort Hood Area
Show Prices
Show Prices
Show Prices
1.0 mi away
Hawthorn Suites by Wyndham Killeen/Ft. Hood
0.9 mi away
Hilton Garden Inn Killeen
1.7 mi away
TownePlace Suites Killeen
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
When your travels take you to Central Texas, be sure to stay at the full service Shilo Inn Suites Hotel, our newest crown jewel. Catering to Killeen's business travelers, Ft. Hood military personnel, and vacationers alike, the 160 deluxe and 82 kitchen suites hotel offers 7,000 sq ft of meeting space, and is conveniently located adjacent to the Civic and Conference Center. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Killeen

Address: 3701 S W S Young Dr, Killeen, TX 76542-2876
Location: United States > Texas > Killeen
Price Range: $128 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shilo Inn Suites Hotel - Killeen 3.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Odigeo, Hotwire, Travelocity and Priceline so you can book your Shilo Inn Suites Hotel - Killeen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shilo Hotel Killeen
Shilo Inn Killeen
Shilo Inn Hotel
Killeen Shilo Inn
Hotel Style:
#1 Family Hotel in Killeen
#1 Business Hotel in Killeen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay