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Quality Inn & Suites

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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Andrews, TX
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night. Got a ground level room because no elevators on two story hotels here. They have a lovely indoor pool and hot tub area. Rooms were spacious and clean and modern. Had a large frig and microwave. Rooms nicely appointed and comfortable. Staff was friendly and accommodating. Have breakfast in the AM, but did not use. Very accessible... More 

Helpful?
Thank Kathy S
Spicewood, Texas, USA
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived without any reservation and were able to get a room with no problem. Room was good, nothing to write home about, but the beds were way too hard. It would have almost been better sleeping on the floor. The breakfast buffet was okay, also nothing to write home about. Overall, it was a good price for what you... More 

Helpful?
Thank Jo R
Mission, Texas
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 12, 2016

This hotel is not far off I-10 and is very nice…formerly a Comfort Inn. Check-in was quick and easy and our room was spacious and clean. Breakfast was what we’ve come to expect at Choice properties. The WiFi was fast. I slept fine but my husband thought the mattress was too hard. This hotel is a great value IMHO. There... More 

Helpful?
Thank Barbara T
College Station, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2016

We and our teenage grandson spent 3 nights here in a handicapped room with two queen beds. Loved having a large screen HDTV with Direct TV and lots of channels. Staff was friendly, nice indoor pool and small hot tub. There was a large variety of items on the breakfast bar, but the scrambled eggs and sausage patties were barely... More 

Helpful?
Thank whitetexas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2016

Stayed at this hotel so that we didn't have to pay as much for hotels in Fredricksburg. The price was decent, the rooms were clean and had great TVs and over 200 channels. The breakfast was horrible. The sausage was not cooked through, the eggs had something raw in the middle. Eat at the McD's down the street if you... More 

Helpful?
Thank Heather E
Grand Rapids, Michigan
Level Contributor
117 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Looking online I found this hotel to be the most reasonably priced for a clean and comfortable accommodation . After spending two nights at this establishment I was not disappointed as it lived up to its billing . You can probably pay more and get a nicer hotel but if you are looking for a dependably clean and comfortable hotel... More 

Helpful?
Thank Gary R
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

I must justify my review up-front. I reserved this "last room" two weeks before the Memorial Day weekend. I was told that this was the last room avail and that it would cost $170. I was disgruntled but accepted. This was the second time in two months that this type of price inflation has happened to me at a Quality... More 

Helpful?
Thank Jordo51
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a survey about our hotel, we always appreciate guest feedback. I'm sorry for the trouble you encountered at our hotel, we are checking to ensure this never happens again. As one can read from previous reviews this is not normal for our hotel. The rates are higher in Kerrville on the weekends... More 

Las Cruces, New Mexico
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

It's a nice place to stay. Very big rooms nice pool and spa. Only complaint I've got is there is no elevator to carry all your bags upstairs. Having kids and luggage it would've been easier with and elevator that's for sure. Staff is friendly also and is in a good location.

Helpful?
Thank chad g
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel, we appreciate guest feedback. We're glad you enjoyed our indoor pool and spa and you found our rooms to be spacious. Our number one complaint is the fact we don't have an elevator, and we do not hide it. It is a fact posted on many reviews about our hotel. I... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2016 via mobile

Let me start off this review by stating that I have stayed at the Quality Inn in Kerrville twice in the past; once in 2012 and again in 2014. Both times I was always surprised and impressed by the cleanliness and amenities that this hotel has to offer because from the outside it doesn't appear as nice as the others... More 

Helpful?
1 Thank Launi S
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for your review. I did check into this matter, and we have contacted you and this situation was resolved. We want everyone to know that you found all these things wrong in the room on Friday night yet chose to stay on Saturday night as well. Linda did call you after you complained on Friday and offered you... More 

Miami, Oklahoma
Level Contributor
298 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 11, 2016

There were less tourists in this town, so we decided to stay here. The man who checked us in was very friendly and made us feel welcome. The hotel is older, but provided everything we needed for one night. Would stay here again if in the area.

Helpful?
Thank Jean A
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel, we appreciate your feedback. I wish we could have earned more than a 3-star review, but hey you said you'd stay here again, so to us that's the ultimate goal of every hotel. We try to keep our hotel maintained and provide guests with a hot breakfast for a decent price.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker St, Kerrville, TX 78028-2532 (Formerly Comfort Inn Kerrville)
Location: United States > Texas > Kerrville
Price Range: $77 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn
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