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Quality Inn & Suites

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2001 Sidney Baker Street, Kerrville, TX 78028 (Formerly Comfort Inn Kerrville)
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Mission, Texas
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is not far off I-10 and is very nice…formerly a Comfort Inn. Check-in was quick and easy and our room was spacious and clean. Breakfast was what we’ve come to expect at Choice properties. The WiFi was fast. I slept fine but my husband thought the mattress was too hard. This hotel is a great value IMHO. There... More 

Helpful?
Thank Barbara T
College Station, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We and our teenage grandson spent 3 nights here in a handicapped room with two queen beds. Loved having a large screen HDTV with Direct TV and lots of channels. Staff was friendly, nice indoor pool and small hot tub. There was a large variety of items on the breakfast bar, but the scrambled eggs and sausage patties were barely... More 

Helpful?
Thank whitetexas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel so that we didn't have to pay as much for hotels in Fredricksburg. The price was decent, the rooms were clean and had great TVs and over 200 channels. The breakfast was horrible. The sausage was not cooked through, the eggs had something raw in the middle. Eat at the McD's down the street if you... More 

Helpful?
Thank Heather E
Grand Rapids, Michigan
Level Contributor
117 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Looking online I found this hotel to be the most reasonably priced for a clean and comfortable accommodation . After spending two nights at this establishment I was not disappointed as it lived up to its billing . You can probably pay more and get a nicer hotel but if you are looking for a dependably clean and comfortable hotel... More 

Helpful?
Thank Gary R
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

I must justify my review up-front. I reserved this "last room" two weeks before the Memorial Day weekend. I was told that this was the last room avail and that it would cost $170. I was disgruntled but accepted. This was the second time in two months that this type of price inflation has happened to me at a Quality... More 

Helpful?
Thank Jordo51
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a survey about our hotel, we always appreciate guest feedback. I'm sorry for the trouble you encountered at our hotel, we are checking to ensure this never happens again. As one can read from previous reviews this is not normal for our hotel. The rates are higher in Kerrville on the weekends... More 

Las Cruces, New Mexico
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

It's a nice place to stay. Very big rooms nice pool and spa. Only complaint I've got is there is no elevator to carry all your bags upstairs. Having kids and luggage it would've been easier with and elevator that's for sure. Staff is friendly also and is in a good location.

Helpful?
Thank chad g
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel, we appreciate guest feedback. We're glad you enjoyed our indoor pool and spa and you found our rooms to be spacious. Our number one complaint is the fact we don't have an elevator, and we do not hide it. It is a fact posted on many reviews about our hotel. I... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2016 via mobile

Let me start off this review by stating that I have stayed at the Quality Inn in Kerrville twice in the past; once in 2012 and again in 2014. Both times I was always surprised and impressed by the cleanliness and amenities that this hotel has to offer because from the outside it doesn't appear as nice as the others... More 

Helpful?
1 Thank Launi S
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for your review. I did check into this matter, and we have contacted you and this situation was resolved. We want everyone to know that you found all these things wrong in the room on Friday night yet chose to stay on Saturday night as well. Linda did call you after you complained on Friday and offered you... More 

Miami, Oklahoma
Level Contributor
258 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 11, 2016

There were less tourists in this town, so we decided to stay here. The man who checked us in was very friendly and made us feel welcome. The hotel is older, but provided everything we needed for one night. Would stay here again if in the area.

Helpful?
Thank Jean A
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel, we appreciate your feedback. I wish we could have earned more than a 3-star review, but hey you said you'd stay here again, so to us that's the ultimate goal of every hotel. We try to keep our hotel maintained and provide guests with a hot breakfast for a decent price.... More 

Lawrenceville, NJ
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed May 4, 2016 via mobile

We found this on Priceline for a reasonable price, and it was worth just that, no more. It was clean but spare, and the breakfasts were salsa omelets that were just okay. I wouldn't cry about it, but I don't intend to re-book.

Helpful?
Thank Cohen_Jack
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thanks for taking the time to review our hotel. Thanks for acknowledging that we are a reasonably priced hotel. I'm also glad you found our rooms to be clean. Yes, we do provide a hot breakfast which does include, waffles, eggs, and sausage. We're sorry that you thought it was just ok and you wouldn't stay with us again. We... More 

1 review
5 of 5 stars Reviewed May 4, 2016 via mobile

The room was clean, staff was courteous, and bed was comfortable. It suited the need for a one night stay. I did not use any other amenities while there , therefore I cannot comment on how the rest of the facility was. Although, I did see several families enjoy the indoor pool.

Helpful?
Thank Kelly V
ComfortInnKerrville, Owner at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel and we certainly do appreciate the five star review. We're always happy when a guest is satisfied and writes something kind about our hotel. The staff always tries its best and they appreciate it when their efforts are acknowledged. We thank you for your review and your business. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn & Suites

Address: 2001 Sidney Baker Street, Kerrville, TX 78028 (Formerly Comfort Inn Kerrville)
Location: United States > Texas > Kerrville
Price Range: $76 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Inn Kerrville
Kerrville Comfort Inn
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