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SpringHill Suites Houston Katy Mills

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SpringHill Suites Houston Katy Mills
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88 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Houston, Texas
Level Contributor
348 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
3 of 5 stars Reviewed 1 week ago

SpringHill Suites are a national chain owned by Marriott and they are generally good overall, providing a respectable level of comfort for a fair price. This property, near Katy Mills Mall, is a good enough place for a quiet stay even though not anything great or particularly memorable. I stayed here with the family for a short time while we... More 

Helpful?
Thank Bryan_Carey
Sanjuana S, Manager at SpringHill Suites Houston Katy Mills, responded to this review

Thank you for taking the time to complete our customer guest survey in regards to your recent stay with us at the SpringHill Suites Katy Mills. Your thoughts are important to us and we appreciate you bringing this to our attention. Thank you for the feedback San Juana Sanchez. More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Location with great access to Interstate 10. Hotel staff cordial. Quiet property. Clean lobby. Room was spacious, but humid. Air condition unit very noisy, but we didn't want to go through the hassle of switching rooms after a day of moving. Reported air condition to front desk staff upon departure.

Helpful?
Thank Love2Joy2Peace
Singer, Louisiana
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night at this hotel . Nice clean hotel...very friendly staff...Our room was a double with a pull out sofa bed..all were nice and comfortable...breakfast was the usual continental breakfast . Only complaint was tha pool is really tiny and the hot tub jets didn't work very well..but other than that it was a pleasant stay

Helpful?
Thank ginacee1
San Antonio, Texas
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am a lifetime platinum member, so we've stayed at Marriotts forever and this was one of the most negative experiences I have had within that chain. Starting at the beginning, at check-in our status should be acknowledged and we should be offered either points or an amenity. No mention of any of this at check-in - I think for... More 

Helpful?
Thank Cliff J
Level Contributor
3 reviews
4 of 5 stars Reviewed July 26, 2016

when I booked the room for Sunday night I was charged $141.00 which I thought was the total charge for the room. Then I found out that I needed the room for an extra night and was pleasantly surprised that I was only charged $86.00 for the night. Well when I see the charges I was shocked at all the... More 

Helpful?
Thank Elizabeth E
Cebu
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 18, 2016

Quiet – We had several college sports teams staying with us in the Hotel but our room stayed nice and quiet in the evening; good insulation in walls. Breakfast – Is a bit better than normal, scrambled eggs, sausage, cheese and meat tray, fruits, breads, cereals, and yogurt is served daily. Free NewsPaper USA today – Not much of a... More 

Helpful?
Thank cheadler
Colorado
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 20, 2016

Friendly staff, bed slept perfectly, spacious, clean room. Workout room could use improving, but son and I went to the Planet Fitness down the street. Excellent location (Bass Pro Shop less than 1/2 mile away). Would return there for sure.

Helpful?
Thank 504garyp
Hollister, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2016 via mobile

Requested my toilet be fixed in the AM got back to my room late in the PM and it wasn't fixed and smell horrible. When I went to the desk they said I'll send someone to fix it. No apology. When they did finally fix it, it still smelled. I asked to change rooms and was told they were full.... More 

Helpful?
1 Thank docpages
Loveland, Ohio
Level Contributor
130 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 21, 2016

This place was totally fine, nothing special. In a great location. 10 years ago this place would have been great, but this newer properrty forgot to build in an updated style. It's circa 1990... There are so many other new and stylish places nearby for similar money with better amenities, this one could be skipped.

Helpful?
Thank Ben K
Flower Mound, TX
Level Contributor
183 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed March 13, 2016 via mobile

Stayed here for one night on a business trip. Lobby was nice and the staff friendly and helpful. Room was nice enough however the mattresses on both beds were extremely hard. Pillows were good however I could not sleep due to the stiff mattresses .

Helpful?
Thank serwin99
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Houston Katy Mills

Address: 2501 Texmati Dr, Katy, TX 77494-1701
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range: $92 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Katy Mills 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
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