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SpringHill Suites Houston Katy Mills

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SpringHill Suites Houston Katy Mills
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84 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

when I booked the room for Sunday night I was charged $141.00 which I thought was the total charge for the room. Then I found out that I needed the room for an extra night and was pleasantly surprised that I was only charged $86.00 for the night. Well when I see the charges I was shocked at all the... More 

Helpful?
Thank Elizabeth E
Cebu
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 18, 2016

Quiet – We had several college sports teams staying with us in the Hotel but our room stayed nice and quiet in the evening; good insulation in walls. Breakfast – Is a bit better than normal, scrambled eggs, sausage, cheese and meat tray, fruits, breads, cereals, and yogurt is served daily. Free NewsPaper USA today – Not much of a... More 

Helpful?
Thank cheadler
Colorado
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 20, 2016

Friendly staff, bed slept perfectly, spacious, clean room. Workout room could use improving, but son and I went to the Planet Fitness down the street. Excellent location (Bass Pro Shop less than 1/2 mile away). Would return there for sure.

Helpful?
Thank 504garyp
Hollister, Missouri
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 9, 2016 via mobile

Requested my toilet be fixed in the AM got back to my room late in the PM and it wasn't fixed and smell horrible. When I went to the desk they said I'll send someone to fix it. No apology. When they did finally fix it, it still smelled. I asked to change rooms and was told they were full.... More 

Helpful?
1 Thank docpages
Loveland, Ohio
Level Contributor
123 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 21, 2016

This place was totally fine, nothing special. In a great location. 10 years ago this place would have been great, but this newer properrty forgot to build in an updated style. It's circa 1990... There are so many other new and stylish places nearby for similar money with better amenities, this one could be skipped.

Helpful?
Thank Ben K
Flower Mound, TX
Level Contributor
164 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed March 13, 2016 via mobile

Stayed here for one night on a business trip. Lobby was nice and the staff friendly and helpful. Room was nice enough however the mattresses on both beds were extremely hard. Pillows were good however I could not sleep due to the stiff mattresses .

Helpful?
Thank serwin99
Dallas, Texas
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 13, 2016 via mobile

This is a great mini-Hotel with a full compliment of services, but too expensive. I'm out 40 weeks @ year traveling, and I pay my own bills. The best rate at this motel was about $109.00 @ night. It is fairly new with great rooms, beautiful lobby, and a full breakfast. If someone else picks up the tab, it's great.... More 

Helpful?
Thank wildbillwww
Level Contributor
3 reviews
5 of 5 stars Reviewed March 11, 2016 via mobile

We stayed at this hotel while visiting our daughter and grandsons. The front desk staff was very friendly and helpful. The room was cery nice and clean. We liked the idea of a separate sitting area to watch tv. Great selection of tv channels. The only suggestion I would make is, to have an ice machine located in the kitchen... More 

Helpful?
Thank Bambi O
Dickinson, Texas
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 16, 2016

This Springhill Suites, Houston Katy Mills is in an excellent location with a Denny's in walking distance and numerous restaurants nearby. The décor of this hotel was excellent. However, I was a little surprised and taken back that "a guest room/suite would have only one sink". My wife and I had to take turns preparing ourselves. Otherwise, our stay was... More 

Helpful?
Thank Andy T T
Sanjuana S, Guest Relations Manager at SpringHill Suites Houston Katy Mills, responded to this review

Dear Guest, Thank you for taking the time to complete the guest voice survey. As we pride our self to provide great customer service your feedback is very important to us to further improved our services. I'm glad to hear you enjoyed your stay with us. More 

Texas
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed February 9, 2016

We stayed here mostly because it was close to the fields for soccer. The room was fine with exception of lack of beside plugs which is my pet peeve. I had to pull the table out and unplug the clock so that we could plug a phone cord in. The other issue we had was indeed strange. When we got... More 

Helpful?
Thank Holly B
Sanjuana S, Manager at SpringHill Suites Houston Katy Mills, responded to this review

Dear Ms Holly, First of all let me thank you for being the Silver Elite member with Marriott Rewards. I apologize for the inconvenience that you faced during your stay. If you have a few minutes I would like to discuss the issue in detail with you. You can contact me at 832 264 1105 or by my email at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Houston Katy Mills

Address: 2501 Texmati Dr, Katy, TX 77494-1701
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range: $99 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Katy Mills 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
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