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Residence Inn Houston Katy Mills

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#12 of 20 Hotels in Katy
Certificate of Excellence
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Residence Inn Houston Katy Mills
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108 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Reviewed 4 days ago NEWvia mobile

We stayed here because of the reviews but we don't have a pet & there was Dog hair all over our room old light fixtures dirty lamp shades we took lots of photos don't stay here if cleanliness is important we have small children so allergies attached us all breakfast was good but the room blanket has human hair so...

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Helpful?
Thank FrequentTraveler8662
Dana W, General Manager at Residence Inn Houston Katy Mills, responded to this review

Hello, Thank you so much for taking the time to review our hotel. We are sorry to hear about the cleanliness of your room not being satisfactory. We value your feedback as it helps us with our goal of providing great guest experiences and we realize we have failed to do so for you and your family. We hope that...

Dallas, Texas
Reviewed 2 weeks ago

Just returned from a one night stay. Very nice property. Friendly staff, large clean, quite room. Comfortable bed & loved the pillows. Free ber, wine & snacks in the evening in the lobby. Very nice hot, fresh breakfast buffet in the mornings. Rooms, hallways &lobby areas very nice & inviting. Separate living area, complete kitchen if you wish to cook....

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Helpful?
Thank bjb4715
Dana W, General Manager at Residence Inn Houston Katy Mills, responded to this review

Hello, Thank you for your review. We are happy to hear that you enjoyed your stay with us! We look forward to seeing you in the future.

Asheville, North Carolina
Reviewed 4 weeks ago

We stayed here for nights for my great-nieces wedding and was very pleased. The location was great our one bedroom suite was up to date ,the breakfast was good and the staff was great. We liked the location because it was close to the interstate plus lots of restaurants

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Helpful?
Thank kisa11
Dana W, General Manager at Residence Inn Houston Katy Mills, responded to this review

Hello, Thank you for taking the time to give us your feedback. We are delighted to hear that you enjoyed your stay with us and you were able to easily access the area you needed. We hope to see you in the future.

Frisco, Texas
Reviewed January 20, 2017

Absolutely nothing negative to say!!!!! Our room was So comfortable and felt like home! The beds were very comfortable and the room was immaculately clean. You could tell the housekeepers take pride in their work. Breakfast was very good. Fresh fruit and never short of coffee! Eggs were good as well. 4 choices of cereal. The ladies working the breakfast...

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1Thank Sheri S
San Angelo, Texas
Reviewed January 7, 2017

This was a quick stop over. We stayed at this Residence Inn. All was as expected. It was clean, the staff was friendly and efficient and best of all the WIFI worked. The hotel is located in the same complex with the mall and Bass Pro Shop. There is a movie theater and multiple restaurants within minutes of the hotel.

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1Thank Mikala B
oslo
Reviewed November 8, 2016

Nice hotel. Within walking distance from the Katy Mills Mall. Spacious and well equipped rooms. Nice and clean. Standard breakfast choices. A small gym and a laundry room. Good wi-fi. They serve small snacks and drinks on some of the week nights. Freindly and service minded staff.

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1Thank arvid59
Oslo, Norway
Reviewed September 24, 2016

Located across the road of the outlet shopping centre if you desire to go there. It was clean and the staff was nice and helpful. Free parking. The selection of breakfast items was good. If you want to see downtown Houston it might be a bit far out, but if you have a car the drive isn't too long. Will...

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Thank Hilde B
Singapore, Singapore
Reviewed July 16, 2016 via mobile

Ver bice place to stay. Very clean and comfortable. Staff is quite nice and friendly. Site is very close to Katy Mills Mall so perfect for those that like shopping as well. Two complaints may just be that the beds are too soft for me and that the shuttle does not run regarly (mon to wed only) but they do...

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Thank Elara S
Reviewed June 24, 2016

I was there for two weeks. The employees were friendly and went the extra step to help in any way. The breakfast and social were consistently good. The hotel was open and light and clean. My room was clean, and the bed was comfy. I had a one bedroom, and it was a good size and not tiny like some...

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Thank baillie10
Reviewed June 15, 2016

Stayed here 4 days on a business trip. If you are a tourist who want to see Houston, this might be a bit far outside of Houston downtown. On the other hand, if you got a car it is not to far. I also got around with Ubers, and had no trouble of getting a ride when I wanted. The...

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Thank Janith W
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Houston Katy Mills

Address: 25401 Katy Mills Dr, Katy, TX 77494-5111
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range: $104 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Katy Mills 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Houston Katy Mills Hotel Katy
Hotel Style:
#4 Business Hotel in Katy
#4 Romantic Hotel in Katy
#5 Family Hotel in Katy
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Houston Katy Mills staff and other travelers.
3 questions
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Blaine, Minnesota
Houston, Texas
over a year ago
Houston, Texas
over a year ago

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Questions? Get answers from Residence Inn Houston Katy Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“210 was on back side. Very quite. Never heard guests in hallway or doors slamming.”
 of 5 bubbles bjb4715, 2 weeks ago | Read review
“I think any would be OK”
 of 5 bubbles kisa11, 4 weeks ago | Read review
“Room 234 is large with oven”
 of 5 bubbles Kerrinhp, Jun 13, 2016 | Read review
“Nicest, cleanest hotel we have been to in years!”
 of 5 bubbles loris621, May 27, 2016 | Read review
“I was there on business and asked for a room away from large families , due to noise, they were very accommodating.”
 of 5 bubbles 753bennettd, Aug 20, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question