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Hilton Garden Inn Houston West Katy Mills

510 reviews
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Traveler (15)
Room & Suite (21)
Pool & Beach (3)
Overview
  • Excellent65%
  • Very good20%
  • Average8%
  • Poor4%
  • Terrible3%
Travelers talk about
“great hotel”(37 reviews)
“front desk”(44 reviews)
“wedding venue”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Houston West Katy Mills
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar 5Mar 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)Write a Review
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All reviewsgreat hotelfront deskwedding venuebreakfast staffshuttle servicewedding guestsrecommend this hotelbass pro shopkaty millsnext morningwater parkexcellent staywould stay here againking bedthe staff was greatupon checkclean room
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11 - 15 of 499 reviews
Reviewed October 29, 2017 via mobile

After driving long hours, all I wanted was to check-in and hit the bed. But when I got there and got my key to my assigned room, it smelled like mold (Although the bed, broadsheets, bathroom, and floors were clean...(not the carpet area)) there was...More

1  Thank CESAR B
Reviewed October 23, 2017

The staff could care less. They were obviously to busy to give us any time of day. They must have had to get back to their smartphones or something. My room was on the 1st floor and noisy. No cream for coffee and an overpriced...More

Review collected in partnership with Hilton Garden Inn
1  Thank erikmJ398VC
Reviewed October 18, 2017

I can't say enough about the great quality staff and FOOD at this facility. The rooms are spotless and the facilities are very nice. The Katy Mall is nearby...however you can't walk there easily due to traffic. The hotel was generous with shuttle service.

Review collected in partnership with Hilton Garden Inn
2  Thank KarlyLynne
Reviewed October 16, 2017

Breakfast is a joke. Don't purchase here. There is a Denny's around the corner. The breakfast here is no more than cold cereal, old fruit, powder eggs. Paid $8.95 each which 40% off (original $14.94 which is the biggest joke I can think of) what...More

Review collected in partnership with Hilton Garden Inn
2  Thank Q4340VEchristophers
Reviewed October 11, 2017

GREAT hotel, with a super staff. Centrally located to shopping and restaurants. Not the cheapest hotel in the area, but not over the top experience, but... you get what you pay for. Did I mention the staff...every one of them... was very courteous and professional....More

Review collected in partnership with Hilton Garden Inn
1  Thank wlwyman
Response from kevin_mousavi, General Manager at Hilton Garden Inn Houston West Katy MillsResponded 2 weeks ago

Hello Wlwyman, First I want to thank you for taking the time to tell everyone how we did! We truly strive for guests to have an amazing stay every time. We have a great location here in the City of Katy with easy access to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
$132 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Katy
#3 Business Hotel in Katy
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$132 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Katy
#3 Business Hotel in Katy
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (15)
Room & Suite (21)
Pool & Beach (3)
Business Center & Event Rooms (6)
Questions & Answers
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Jack H
December 28, 2014|
Answer
Response from Glenda R | Reviewed this property |
Hi, I would at least allow 2-2 1/2 hours to Round Rock.
0
Votes
Room Tips
"Choose room on top floor to get high ceilings-it makes the room feel bigger."
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"High Floor"
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"go high as possible"
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"Our room was higher up and located at the back away from the Freeway, very quiet"
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