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BEST WESTERN PLUS Katy Inn & Suites

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#2 of 20 Hotels in Katy
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Katy Inn & Suites
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272 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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Reviewed 1 week ago

This facility is very well managed, clean, the staff is incredibly competent and willing to help. LOVED the breakfast buffet, and the quality of food and wider range of choices puts this location at the top for us. Brad, the gentleman who managed the breakfast buffet, was incredibly helpful, friendly and always kept the food well stocked and area clean....

Review collected in partnership with Best Western
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Helpful?
Thank C7329LLelizabetht
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Elizabeth, Thank you for a fantastic review! We take pride in our staff and service for each individual’s visit.At the Best Western Plus Katy we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our breakfast host Brad so that his hard work does not...

Josha, United States
Reviewed 1 week ago

Ok by our family, good, clean, fair, reasonable, many oks for my family as we found the beds to high to get into also too many covers to deal with. door to bath room got in the way to use toilet. We did enjoy our visit to Katy, Texas

Review collected in partnership with Best Western
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Helpful?
Thank horaceh550
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Horace, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that for the most part you and your family enjoyed your stay at our hotel for the exception of a few issues for which I do apologize for not meeting your expectations. In regards to the height of...

Reviewed 2 weeks ago

In the past, I've had some so-so experiences at the Best Western Hotels. However, in the past year, I've stayed at a couple of Best Western Plus Hotels and found them to be excellent. This location was no exception. Excellent service, excellent breakfast, clean, spacious and easy access to everything I wanted. I'll stay here again!

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Helpful?
Thank Laura M
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Laura, Your review brings a smile to our face and we are thrilled that you thoroughly enjoyed your visit with us.Everyone at the Best Western Katy takes pride in their work and it shows how pleasant our guests are. We appreciate your time to leave a glowing review and strong loyalty to our brand.We hope to see you soon!...

El Paso, United States
Reviewed 2 weeks ago

First night that we stayed there, my wife and I scratched all night. DIRTY SHEETS! My wife noticed a stong smell on her side of the bed (sheets) but didn't say anyghing to me because we got in very late. In talking to the maid the next morning she said that they do not change sheets unless they are dirty....

Review collected in partnership with Best Western
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Helpful?
Thank Hollis H
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mr. Hollis, On behalf of our entire team, I would like to sincerely apologize for any confusion the language barrier between you and my housekeeper might have caused . After speaking with my housekeeping staff we have carefully reviewed all cleaning procedures. They have confirmed with me that they always provide fresh sheets and pillow cases between guests stays...

Eufaula, Alabama
Reviewed 3 weeks ago

We were pleased and surprised at the value we received at this BW hotel. The staff were helpful. The breakfast was great. We loved the location on the west side of Houston DT. We would return to this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank groommom016
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, Thank you for making Best Western Plus Katy your favorite place to stay. Its comments like yours that make us shine. We enjoyed having you here and will be here when you return. We thank you for taking the time to share your great experience with everyone. Thanks, Sam Prasla GM

Reviewed 4 weeks ago

Great clean room. Very friendly staff. The room had everything I look forward to, updated, comfortable, good TV, great channels, great shower and CLEAN. Breakfast was pretty standard, but dining area was very well attended to and everything seemed fresh. My only complaint would be the horrible coffee...

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Helpful?
Thank Dan K
samprasla786, Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Dan, Thank you for such an incredibly nice review! Everyone at the Best Western Plus Katy takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review. We will certainly address your unpleasant coffee taste with our coffee vendor. If you ever find...

katy, United States
Reviewed January 17, 2017

For the money it was a very nice room and hotel in general. Comfortable stay. The bathroom was immaculate and the breakfast buffet was reasonable good. I would recommend this hotel to anyone at around 100 dollars

Review collected in partnership with Best Western
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Helpful?
Thank robertdP271NW
samprasla786, Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Robert, We appreciate your time to give us a great review!We are glad that you enjoyed your stay with us with your budget and we appreciate your recommendation to stay with our hotel to all future travelers.We hope to see you soon! Thanks, Sam Prasla GM

Reviewed January 12, 2017 via mobile

Location is ideal, right off the interstate. Close to restaurants. Rooms are nice and clean. Staff are very friendly. I appreciate when staff can make recommendations and answer questions about the local area. 👍

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Helpful?
Thank CanadianGirls2017
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear guest, Thank you for your wonderful feedback! I'm glad my staff provided you with great hospitality and information about the area during your stay. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again...

Minden, Louisiana
Reviewed January 8, 2017

I would highly recommend this hotel for anyone wanting to stay in the area. Rooms are great and level of service was amazing in my experience. I had no issues and Marcus did a tremendous job on working with my company standards.

Review collected in partnership with Best Western
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Helpful?
Thank Adam B
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Adam, Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the Best Western Plus Katy Inn & Suites we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to Marcus so that his hard work does not...

Brunswick, Georgia
Reviewed December 29, 2016

Real good and clean rooms and for the money I think is the best you can find for your buck not only the price the comfy room and staff real profesional we will stay again and again if we travel the best service and w

Review collected in partnership with Best Western
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Helpful?
Thank christianhV8614SO
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Christian, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean rooms and service from our professional staff. We appreciate you for choosing us and giving us an opportunity to meet your expectations, we look forward to your next stay! Regards, Sam Prasla GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 

Additional Information about BEST WESTERN PLUS Katy Inn & Suites

Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range: $93 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Katy Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Katy Hotel Katy
Best Western Plus Katy Inn And Suites
Hotel Style:
#1 Romantic Hotel in Katy
#1 Best Value Hotel in Katy
#1 Family Hotel in Katy
#2 Business Hotel in Katy
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Katy Inn & Suites staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Katy Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on busy road side and was not disturbed in the least.”
 of 5 bubbles 598dank, 4 weeks ago | Read review
“My room was close to the elevator, it helped as I did some shopping at the malls”
 of 5 bubbles 298muhammedm, Nov 14, 2015 | Read review
“Accessible rooms close to dining area, well equipped with grab bars and bath stool in a large, clean bathroom”
 of 5 bubbles visitor0r0, Nov 11, 2015 | Read review
“I would request a room that does not back up to the highway.”
 of 5 bubbles khaldaman, Sep 29, 2015 | Read review
“Be sure to ask for the 2nd or 3rd floors, so I can get a room on the ground floor front or back.”
 of 5 bubbles stephenj368, Sep 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question