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BEST WESTERN PLUS Katy Inn & Suites

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#2 of 20 Hotels in Katy
Certificate of Excellence
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BEST WESTERN PLUS Katy Inn & Suites
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247 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Lake Charles, La., United States
5 of 5 stars Reviewed 2 days ago NEW

I had a very good and comfortable stay at the Katy Best Western and I will highly recommend this place to my coworkers and friends. I will be traveling through this area again in the near future and this will be the place where I will always stop and stay at.

Review collected in partnership with Best Western

Helpful?
Thank Ronald D
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Very reasonable price for one night trip to Houston area. Very friendly staff. This is an older property located right by the Katy outlet stores. We have stayed at six different chain hotels in this exact area and this one is comparable. We had to leave early so we didn't have breakfast. The only con was that there was a... More 

Helpful?
Thank Sherry M
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Sherry, Thank you for sharing your experience with us. We pride ourselves on our guest experience and are disappointed to hear that your stay was less than perfect due to the aroma of polishing agent used for our furniture in the room.We"ll look for the replacement.Please don't forget to enjoy our delicious full hot breakfast for your next visit.... More 

Houston, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stay in many Bestwesterns and this Bestwestern Plus is ideal for any kind of stay. Newer hotel with fresh accommodations and friendly great staff. They always recognize my reservation and we receive our same room. WI-FI is good. Breakfast is excellent. They are a short distance from good restaurants, Walmart, Katy Mills Mall and the new Water Park. Pool is... More 

Helpful?
Thank txtraveler58
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Thank you for your amazing review!We are delighted to read that you enjoyed your stay with us and we very much appreciate your review. We take pride in our hotel amenities and services performed by our incredible staff.We apologize for the inconvenience you had while enjoying our pool and maintenance person has been informed about this.We appreciate your loyalty to... More 

San Antonio, Texas
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Having stayed in many hotels in many cities. The room and breakfast was the best I've experienced. Would stay here again if going this way. I wish other hotels/motels would follow in their steps. Good job!

Review collected in partnership with Best Western

Helpful?
Thank Bud R
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Thank you for your wonderful review for all our future guests to read.We are delighted to read that you enjoyed our newly improved breakfast and beautiful hotel rooms. Our property and staff strive to do our best to please all guests who stay with us.Your review is certainly encouraging to our staff and you made us feel the best in... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Free breakfast, free internet, free parking with excellent accommodations. Staff was very cordial and helpful. Close to shopping and restaurants. Easy access to Houston. Best Western will be my preferred hotel on my next visit to Houston.

Review collected in partnership with Best Western

Helpful?
Thank Mageline B
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Mageline, Thank you for such an incredibly nice review!We're glad that enjoyed our hotel amenities,our incredible staff service & great location.We appreciate your loyalty to our brand and hope to see you again soon! Thanks, Sam Prasla GM More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was really great and very friendly. The rooms were nice and bed was super comfortable. The overall hotel was very clean and nicely kept. Location was perfect. The price was also great for a couple of days.

Helpful?
Thank Taylor J
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Taylor, Thank you so much for taking the time to leave such a positive review. It’s a delight to know that you thoroughly enjoyed our hotel and service from our incredible staff.We appreciate your business.Please come back and visit us again soon! Thanks, Sam Prasla GM More 

Lake Elsinore, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Everything about this property was fine except the Bed. I got up before my alarm in a time-zone two hours ahead of my home time-zone because I could not wait to get out of bed!! The room was clean and well appointed. The bed was squeaky and horrible feeling. There were hard spots and soft spots in my bed. I... More 

Review collected in partnership with Best Western

Helpful?
Thank justinp219
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear guest, On behalf of our entire team, I would like to apologize that you found your bed to be uncomfortable. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with... More 

Allen, Texas
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 18, 2016

Just stayed one night; in town for a medical visit - but room was comfortable, and quiet. Received a nice little gift for being a Reward member. Breakfast was fair, but that's a little biased because I don't eat glutens and so have much less to choose from.

Helpful?
Thank caroleiaap
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Guest, We appreciate your time for leaving a very positive review.Your business is very important to us and we value your feedback. We are happy to hear that our staff was able to provide you excellent customer service. We do our best to make things easier for our guest where we can and are glad that we were able... More 

Magnolia, United States
1 review
5 of 5 stars Reviewed August 15, 2016

The hotel was nice and very accommodating. Rooms were nice. The only negative was the pool was not open due to chemical treating. Breakfast was good and front desk staff was very helpful. Would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Leslie M
samprasla786, General Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear Leslie, Thank you for sharing your experience with us. We pride ourselves on our guest experience and are disappointed to hear that your stay was less than what we strive for because of not able to use pool due to chemical treatment.We are very glad to hear you enjoyed our beautiful rooms and full hot complimentary breakfast. We appreciate... More 

KAty, United States
1 review
5 of 5 stars Reviewed August 11, 2016

This hotel was very accommodating to our needs and the value was outstandingly affordable. I will definitely be using this hotel for future stays. Everything was clean, staff was friendly, and they went above and beyond always.

Review collected in partnership with Best Western

Helpful?
Thank Maria V
samprasla786, Manager at BEST WESTERN PLUS Katy Inn & Suites, responded to this review

Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy that were able to do our best to meet if not exceed your expectations. Thank you again for taking the time to complete the survey. We appreciate your loyalty to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to this brand new Best Western hotel in Katy Texas while traveling to enjoy convenient access to the Katy Mills Mall, Bass Pro, Forbidden Garden, the Merrell Center and a variety of corporate locations.Whether your trip is for business or leisure,our staff will make it more enjoyable and memorable. ... more   less 

Additional Information about BEST WESTERN PLUS Katy Inn & Suites

Address: 2006 Katy Mills Blvd, Katy, TX 77494-4856
Location: United States > Texas > Texas Gulf Coast > Katy
Price Range: $90 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Katy Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Plus Katy Hotel Katy
Best Western Plus Katy Inn And Suites
Hotel Style:
#1 Romantic Hotel in Katy
#1 Family Hotel in Katy
#1 Best Value Hotel in Katy
#2 Business Hotel in Katy
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