We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites Houston West - Katy Mills

Save
Share
25406 Katy Mills Pkwy, Katy, TX 77494-5110
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$87
View deal
Reserve now, pay at stay
Expedia.com
Booking.com
$87
View deal
Free cancellation until 10/18/21
Hotels.com
Priceline
HolidayInn.com$87
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (14)
Room & Suite (18)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Hotel & Suites Houston West - Katy Mills
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 29 hotels in Katy
Location
Cleanliness
Service
Value
The newest addition to Katy, the Holiday Inn Houston West - Katy Mills is conveniently located off of I-10 and Pin Oak Road close to many attractions such as Typhoon Texas Waterpark, Katy Mills and LaCenterra at Cinco Ranch with endless shopping and dining. We are minutes away from Grand Parkway 99, Energy Corridor and the future Medical Center of West Houston! Our hotel provides 3,000 square feet of flexible meeting space, Burger Theory, our onsite craft burger and beer restaurant. An indoor heated pool, state of the art fitness center, plus We our entertainment room – a special treat to our guests! This room offers a pool table and multiple 50-inch LED TVs where friends can mingle and catch a game!
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Billiards
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
21Reviews1Q+A3Room tips
Traveler rating
  • 10
  • 2
  • 2
  • 0
  • 7
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
CarrieGF67 wrote a review May 2021
San Antonio, Texas92 contributions48 helpful votes
We chose this hotel because it was relatively new, and that part didn't disappoint. Everything was immaculately clean, tastefully decorated and the front desk folks were welcoming. However, the noise from the people staying in the third floor room above us made sleep almost impossible. It sounded as if a herd of elephants was up there tromping around, both walking and galloping. Did they use any sort of insulation between the floors to address this issue? It quieted down after a while and I was able to fall asleep. However, they got up and started making noise again around midnight that woke me up, even with the background noise of a great AC unit that kept the room nice and cool. I had to borrow a pair of ear plugs from my daughter and find some white noise recordings on my phone to play in order to drown out the noise enough to get back to sleep. Light sleepers (I'm not one!) need to be aware of the potential for lots of overhead noise and request a room on the top floor.
Read more
Date of stay: May 2021
Value
Rooms
Service
Room Tip: Light sleepers need to request a room on the top floor!
See more room tips
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Hotel & Suites Houston West - Katy Mills
Responded 4 weeks ago
Hi CarrieGF67, I am glad you left feedback. Thanks for choosing to stay at our Holiday Inn Hotel & Suites Houston West - Katy Mills! We always wanted our guests to have a delightful stay, no matter what the purpose of the travel is. While I'm glad about your positive compliments on our cleanliness and staff service, I'm sorry to learn that your experience turned sour due to your disappointment with the surrounding noise. I went ahead and shared your thoughts with the team so that necessary actions can be taken to promote improvement. We look forward to hosting you again for a chance to provide you with a much better experience. Cheers, June A. Case Manager IHGService
Read more
ltcarhart wrote a review Sep 2020
Lafayette, Louisiana2 contributions
We are in Houston for a baseball tournament. I had a reservation at the holiday inn katy mills with the rest of the team, but I called to confirm all was good and was told they cancelled it due to being unable to reach me. That would have been fine had anyone actually called me! I had zero voicemails or missed numbers on my phone. She proceeded to get rude when I pointed that out; I was told they could reinstate, but only a single bed (which we can't use). No thanks. We usually love Holiday Inn; this is a huge disappointment.
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Hotel & Suites Houston West - Katy Mills
Responded Oct 11, 2020
Hi ltcarhart, Thank you for sharing your experience regarding your room reservations. I'm sorry to learn that your experience with our team was less than satisfactory due to the issues with your booking. We strive to offer a memorable experience to all but fell short here. I have sent you a private message to get more details and to share this with the local management to improve the service. We're looking forward to your prompt response. Regards, Virgil N. Case Manager IHGService
Read more
Raja M wrote a review Feb 2020
Clermont, Florida41 contributions27 helpful votes
This is the second time we have spent the weekend here. It has a very well lit parking lot giving one peace of mind that someone will not be messing with your vehicle. Additionally cameras are covering the parking lot. We stayed in room 403, very clean and roomy with a king size bed.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Anthony H wrote a review Dec 2019
206 contributions107 helpful votes
Stayed here twice in a week to interrupt and AZ to FL drive and back. This is a good hotel that I would recommend. The suites are spacious with good amenities, and the price is right. I noticed that this hotel had far more cars in its parking lot than its neighboring hotels which I think says something. About the only negative I have is that the staff seem a little inexperienced but they are friendly and helpful. Recommended property.
Read more
Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: Front facing (odd #) rooms best
See more room tips
2 Helpful votes
Helpful
Share
j0nl0rquet wrote a review Jul 2019
Austin, Texas3 contributions1 helpful vote
Terrible Service at the restaurant. Placed an order with a young girl who was nice enough but had trouble speaking english. The order was all wrong. She was very apologetic, and said she put a credit on file and I could order another mean another night. Came back to take advantage of the credit in good faith and the manager acted as if i was making the whole thing up and claimed he couldn't just give me food. I said ok who can we talk to, what can we do, can we check the account history, etc, etc. He just kept repeating that he can't give me a meal as if i'm some bum looking for a free meal. Food looked great, just wasn't what I had ordered. Managers name was Az. Talked to the front desk, and there was nothing they could do but take a message.
Read more
Date of stay: July 2019
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Don't eat in the hotel.
See more room tips
Helpful
Share
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Houston West - Katy Mills
Responded Aug 18, 2019
Hi j0nl0rquet, Thank you for leaving a review following your recent stay with us. Although you were able to enjoy your overnight stay with us, I am sorry that the food served at the restaurant was a letdown. I applaud you for reaching out to our staff and I recognize that you found the response inadequate. Please be assured I have shared your comments with the team to better your next dining experience with us. I also dropped you a private message to talk this more. We hope to have the pleasure of hosting you again in the near future. Until your next stay, Tine B. Case Manager IHG Service
Read more
Previous
PRICE RANGE
$76 - $114 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastKaty
NUMBER OF ROOMS
100
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Holiday Inn Hotel & Suites Houston West - Katy Mills
Which popular attractions are close to Holiday Inn Hotel & Suites Houston West - Katy Mills?
Nearby attractions include Katy Mills (0.3 miles), Amber's Designs Fine Jewelry (0.7 miles), and Katy Rock Shop (0.5 miles).
What are some of the property amenities at Holiday Inn Hotel & Suites Houston West - Katy Mills?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Hotel & Suites Houston West - Katy Mills?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Hotel & Suites Houston West - Katy Mills?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Hotel & Suites Houston West - Katy Mills?
Conveniently located restaurants include Antonia's Restaurant, Los Cucos Mexican Restaurant, and Alicia's Mexican Grille.
Are there opportunities to exercise at Holiday Inn Hotel & Suites Houston West - Katy Mills?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Hotel & Suites Houston West - Katy Mills located near the city center?
Yes, it is 1.0 miles away from the center of Katy.
Are any cleaning services offered at Holiday Inn Hotel & Suites Houston West - Katy Mills?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Hotel & Suites Houston West - Katy Mills?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Hotel & Suites Houston West - Katy Mills offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Hotel & Suites Houston West - Katy Mills?
The staff speaks multiple languages, including English and Spanish.