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NUMBER OF ROOMS
Super clean hotel with professional front desk agent, I stayed in this place with my fiancy for business trip, we had such a great experience. The breakfast was decent and the price was affordable, we recommend this place for travelers looking for clean accommodation for great price.
Despite following the proper procedures as well as calling the hotel to cancel my reservation, the owners decided to conduct themselves in a fraudulent manner and charged me anyway. They made a conscious decision to steal my money instead of cancelling the reservation. Highly suggest not using this hotel as their actions demonstrate their have no ethics or morals.
My husband and I stayed here for five nights in November for a business trip. I am disabled and we brought our two service animals with us. The manager on duty said he needed to see the service animal "documents" to make copies or he would have to charge us a pet deposit. According to ADA, businesses may NOT require special ID for the animals. This is VIOLATION # 1 We didn't bring our documents with us but luckily, we did bring their vests and ID badges. My husband took the badges to the front desk and they made copies of them. When checking out, I noticed they, in fact, DID charge us $117.00 for the pet deposit. My husband spoke to the person at the front desk and said they were NOT allowed to charge fees for a service animal(s). That is VIOLATION # 2 (They ended up removing the pet deposit fee from the final bill.) With the exception of one gentleman who worked at the front desk (his name escapes me), they made us feel inferior and unwelcomed during our entire stay. Not only that, the room was in unsatisfactory condition and had safety issues. I am visually impaired and kept tripping over the carpet that wasn't tacked down. There were broken outlets, the carpet was dirty and the furniture was in need of repairs. Overall, because of their rudeness and not biding by the laws, I would NOT recommend this hotel to anyone nor would we ever stay here again.…
I went for visiting family and this hotel stay make it even more memorable. Suite room had comfortable bed and room was very specious. Breakfast had a lots of items to choose from and had nice set of hot buffet. Staff was very friendly and I list this one as one of my best in Houston. They have starbuck and some restaurant next to them which make it even better for me. Highly recommended.
The Big beds are good . Friendly and helpful staff. Nice Chinese buffet restaurant beside as well as Coaches bar. Very busy road beside the hotel and you can here the road noise. Not a bad place all round.