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The Excelsior House

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Traveler (110)
Room & Suite (24)
Dining (4)
Overview
  • Excellent47%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible3%
Travelers talk about
“jay gould”(13 reviews)
“historic hotel”(17 reviews)
“grant room”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Breakfast included
Pool
3 Star Hotel
All hotel details
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Reviews (183)
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183 results
Traveler rating
82
56
25
14
6
Traveler type
Time of year
LanguageEnglish
82
56
25
14
6
Show reviews that mention
All reviewsjay gouldhistoric hotelgrant roomsun roomlady birdoverlooking the courtyardstayed one nightbiscuitscosmetic repairshistoric treasurenew orleans stylethe wi fino elevatormy husband and ibed coversnext morningantique stores
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1 - 5 of 183 reviews
Reviewed 4 weeks ago via mobile

Had a wonderful time at the Excelsior! Beautiful room and great staff who are so very friendly! Hotel has so much history which the staff is more than willing to share with you. Can't wait until my next stay!!

Thank LaDonnaann
Response from Nancy C, General Manager at The Excelsior HouseResponded 3 weeks ago

Thank you so very much. Come back soon!

Reviewed May 15, 2018 via mobile

Such a perfect stay in such an adorable place like Jefferson. This hotel is filled with so much history. We enjoyed our stay so much. The Jay Gould room was where we stayed and I would recommend it everyone. I love feeling like I’m going...More

Thank tanya n
Response from Nancy C, General Manager at The Excelsior HouseResponded May 16, 2018

Thank you so much for your kind comments. So glad you enjoyed your stay! We appreciate you and we agree - Jefferson is an "adorable place." Come back soon - we look forward to seeing you again.

Reviewed April 16, 2018

If I could give 0 Stars, I would! We were staying in a room with a Very small TV 12-15 ft. from the bed, making it useless! HORRIBLE wifi, and a tub with no shower stance or curtains!!!! The bathroom was not clean and the...More

2  Thank Armin R
Response from Nancy C, General Manager at The Excelsior HouseResponded April 28, 2018

Armin R is the husband of Yazi, who wrote a similar negative review. I have already replied to her. The room they selected is actually the favorite of a pastor and his wife who come to stay here often. The pastor and his wife are...More

Reviewed April 7, 2018 via mobile

Whatever you do, DO NOT STAY AT THIS HOTEL. if you want durty rooms, clueless staff and a rude manager this is the way to go! We stayed there during a blackout, but when the whole city had lights this hotel magically didint have the...More

2  Thank Yasi A
Response from Nancy C, General Manager at The Excelsior HouseResponded April 28, 2018

Yes, there was bad weather and a power failure in the wonderful city of Jefferson, Texas at 6pm on Friday, April 6. Swepco, our power provider, was "working on it". (No one on the hotel staff "lied" and claimed the staff was working on it...More

Reviewed February 25, 2018

We stayed in the President Hays room, it was a very beautiful and comfortable room. There are signs of updates and maintenance needed, such as wallpaper beginning to peel, broken, pitted grout in the shower, cobwebs in the corners.However, we enjoyed the room. We have...More

Thank cheechee55
View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Non-Smoking Hotel
Room amenities
Air Conditioning
Details
Price range
$65 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$65 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (110)
Room & Suite (24)
Dining (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Peevy S
October 26, 2016|
AnswerShow all 2 answers
Response from Nancy C | Property representative |
Yes, we are. From 8 a.m. to 9:30 a.m.
0
Votes
Marguerite D
July 30, 2016|
AnswerShow all 7 answers
Response from Nancy C | Property representative |
No. It is $12.95 per person plus tax.
0
Votes
GrannyBeth
May 2, 2016|
AnswerShow all 3 answers
Response from Nancy C | Property representative |
We were built in the 1850's. We do not have an elevator. We have four rooms on the first floor, but they are not considered handicap accessible.
0
Votes
Room Tips
"The Grant Room was clean and quiet with comfortable beds."
Read review
"Room #201 is at the end of the hall. Was very quiet for us."
Read review
"definitely NOT 209"
Read review
"Plan to stay for more than a night to really soak in the history."
Read review
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