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Holiday Inn Express Hotel & Suites Jacksonville

HIExpress.com$75*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Jacksonville
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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Newbern TN
Reviewed July 4, 2015

This hotel is ideal for our stop over travels in Texas. Room was clean and staff was very accommodating. Ginger Hoffman graciously took care of all our needs. She was friendly, courteous and went above and beyond to make our stay as pleasant as possible. I would highly recommend this hotel to anyone staying in Jacksonville TX.

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Helpful?
Thank Rita G
abvikinder, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thank you so much for your kind words about our hotel on Trip Advisor. We are so proud that we were able to provide you with a great stay. Your feedback means so much to the team at the hotel, so thank you again, and we look forward to seeing you back soon.

Dallas, Texas
Reviewed May 5, 2015

My husband and I stayed here for the weekend while visiting our daughter and new son-in-law. We were pleasantly surprised at the cleanliness, friendliness, and helpfulness of the staff and location. It was a packed weekend with no vacancies, but you would never know by the breakfast buffet. It was kept full and clean during the entire breakfast time. There...

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Helpful?
Thank Reenie567
abvikinder, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thank you so much for your kind words about our hotel on Trip Advisor. We are so proud that we were able to provide you with a great stay. Your feedback means so much to the team at the hotel, so thank you again, and we look forward to seeing you back soon.

Nashville, Tennessee
Reviewed April 16, 2015

Very clean, staff very friendly. Breafast bar extensive with an excellent range catering for all tastes ranging from cereals, yougurts, hot food consisted of eggs done scrambled or omlette, with sausage patteis or sausage links. A vast array of breads/danish/pancakes. Coffee regular/decaf (of course) juice and fresh fruit. No one should go hungry here. The pool area ideal for kids,...

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Helpful?
Thank Fiona P
abvikinder, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take pride in the product and service that we provide our guests and I am glad that you had a great stay with us. We look forward to having you stay with us the next time your travels bring you to Jacksonville, TX.

Saint Louis, Missouri
Reviewed April 9, 2015

Jacksonville being such a small town, not a lot of options; however this location is always comfortable, staff attentive, very helpful. The staff change frequently; however they seemed to be trained well in customer service, have never had a bad experience in this location.

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Thank FranklinAsbell
abvikinder, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thanks for the great feedback regarding your recent stay experience. We take pride in the product and service that we provide our guests and I am glad that you had a great stay with us. We look forward to having you stay with us the next time your travels bring you to Holiday Inn Express in Jacksonville, TX.

Reviewed February 25, 2015 via mobile

Had a wonderful stay. The room was great & the Hotel Staff were very nice & professional. The 10,000 per night Bonus Points Package is awesome!!! I have found no other hotel in IHG that does this. Will definitely stay here again when staying in this area....

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Helpful?
1Thank Randy H
Ginger_Hoffman, Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thank you so much for giving us a shout out on tripadvisor! We are very glad you enjoyed your stay at the Holiday Inn Express in Jacksonville, Texas. You are right. That 10,000 bonus points package rocks! Please, come stay with us as much as you can. Thank you again!

Sedona, Arizona
Reviewed February 22, 2015

I agree with the other reviewers, this is a great motel and the staff is so eager to please and go the extra mile in making your stay an enjoyable one while in Jacksonville. I'd like to mention Jennifer who made us some cookies after a late night checkin and Rachel for speedy checkout. We'll return when back in Jacksonville.

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Helpful?
Thank larryb516
Ginger_Hoffman, Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Wow! You made our day!! Thank you so much for taking time to give us those compliments. Jennifer and Rachel will be jumping up and down to see their name in lights. Anytime you're in the area, please come back to visit us at Holiday Inn Express in Jacksonville, Texas. You'll always be welcome!

Winchester, KY, United States
Reviewed February 17, 2015

This is a typical, high quality, Holiday Inn Express property. Room was great, staff friendly. Breakfast was good. I was travelling between Memphis and San Antonio and needed a midpoint stopover. Good chain restaurants in the area. The beds, pillows, bathroom were all great and typical for HIE. I'd stay here again anytime. Nice.

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Helpful?
1Thank Daniel F
Ginger_Hoffman, Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thank you so much for taking time to give us your feedback for the Holiday Inn Express in Jacksonville, Texas. We appreciate all the nice things you had to say. We strive to make everyone feel welcome and comfortable and are glad to see you enjoyed the room and the breakfast. From everyone here, thank you again for staying with...

Magnolia, Texas
Reviewed February 7, 2015

I have been staying at the Hotel during the week for the last month, rooms are clean and comfortable with plenty of pillows. The staff is the star of this Hotel, Ginger and Jessica make the stay very pleasant and are very accomadating.

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Helpful?
1Thank Tim R
Ginger_Hoffman, Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

This review made our day. We are so happy we could make your stay enjoyable. Thank you for taking the time to give us feedback, it really helps boost employee morale. We're excited to come to work every day to be able to see people like you. Please come back and stay with us again and the Holiday Inn Express...

Kingwood, Texas, United States
Reviewed January 14, 2015

We had a great stay in Jacksonville thanks to the Management and staff at Holiday Inn Express. Ginger the manager was very helpful in reserving and managing rooms for as many as twelve men for ten days. Breakfast was good, rooms were clean, and all problems were handled immediately.

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Helpful?
1Thank Gary C
Ginger_Hoffman, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Thank you so much for your kind words. They made our day! And thank you for taking the time to give us feedback on your stay. Please, come stay again as soon as possible so we can wow you with our friendliness! Your review meant a lot to us. Again, thank you.

Mount Vernon, Ohio
Reviewed October 21, 2014

I almost wrote a bad review here because there seemed to be a problem that was unexplained for awhile but was remedied very quickly and nicely by the Manager: Ginger! There were, not sure how many of us, there for our 40th reunion from Lon Morris College; which sadly has closed. Now we are all old (60's) but since we...

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Helpful?
1Thank BEMJR
Ginger_Hoffman, Manager at Holiday Inn Express Hotel & Suites Jacksonville, responded to this review

Wow, you made our week! Thank you so much for taking the time to give us feedback on your experience here at the Holiday Inn Express in Jacksonville, Texas. I'm glad you and your friends had a great reunion. I must say, we had just as much fun with you! Please come back and stay again. We'll look forward to...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites Jacksonville

Address: 1923 S Jackson St, Jacksonville, TX 75766-5851
Location: United States > Texas > Jacksonville
Price Range: $83 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get an evan number room, these are in the back away from the road and look out on a green belt and homes”
larryh351, Oct 13, 2016 | Read review
“Lower the number the closer the only one Elevator. Which if this Motel had a negative that would be it. :-)”
B5597LEpauls, Sep 24, 2016 | Read review
“Ground floor facing back of property”
  • View from our window.
MorgansInTennessee, Apr 10, 2016 | Read review
“Ground floor room adjoining the lobby was convenient and quiet”
highflight, Jan 18, 2016 | Read review
“Get a room on the opposite side of the building from the highway.”
carls895, Dec 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HIExpress.com
$75* /night
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Prices are for 1 room, 2 adults
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